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Mantra Chatswood

4.5 of 5
10 Brown Street, Chatswood, Willoughby, New South Wales 2067, Australia
Hotel amenities
Mantra Chatswood
Ranked #2 of 3 hotels in Chatswood
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94 reviews from our community

    Trip type
Traveller rating
    28
    37
    18
    7
    4
Date Rating
Sydney, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 16 May 2013 NEW

Had a 2 bedroom apartment (interconnecting rooms) which was very clean, spacious and had modern furnishings. Full kitchen was great and a nice big fridge that was wonderful for our family. We were on the 5th floor and across the road from the train station which wasn't too bad but, we also seemed to be right on top of the... More

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Here'n'there
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 24 April 2013

I stayed overnight Sat-Sun and had a package deal for room plus bottle of wine plus 1pm checkout. It was the late checkout I was really after, because I was attending an afternoon party starting at 1.30pm on Sunday afternoon. I had a couple of requests when I booked the room online a few days before my visit, and the... More

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Sydney, Australia
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 9 April 2013

Used the conference facilities here and were pleased. The conference manager is very good and nothing was a problem to accommodate. Really appreciated the box of supplies that they leave for the meeting facilitator. We also had a dinner in the conference room and the feedback from everyone was that the food was very good. Particularly enjoyed that the sides... More

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West Sussex
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 7 April 2013

Recently stayed here for 5 nights in a 2 bedroom apartment. Accommodation was very spacious and spotlessly clean. Staff friendly and helpful - I see from other reviews we weren't the only ones to have some problems with the keycards when using the lifts, but overall a good experience in a very convenient location, just a couple of minutes to... More

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Orange, Australia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 18 March 2013

Got a last minute deal here as I had stayed at another Mantra. For $150 got a studio room for a weekend when the CBD was ridiculously expensive. Easy to get to CBD (about 15 minutes door to door), friendly staff and perfectly adequate room. Probably need to improve the swipe key system soon (too many failed cards and lift... More

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Jessicah589, Manager at Mantra Chatswood, responded to this review
20 March 2013

Dear OrangeRelocations, Thank you very much for choosing Mantra Chatswood and sharing your constructive comments on Trip Advisor. We are delighted to learn that you enjoyed the convenient location of our hotel, and our facilities were to your expectations. Your comment on our security key system, has been well acknowledged and address to the relevant departments to investigate further. Thank... More

Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 16 March 2013

I recently stayed at Mantra Chatwsood for business in the area for 3 nights. On the first morning I discovered that the hot water only ran warm and in very small amounts. I let the staff know, who were able to fix it for the second day, only for the problem to resurface again on the final morning. In addition... More

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See 2 more reviews by SAust for Chatswood
Jessicah589, Manager at Mantra Chatswood, responded to this review
20 March 2013

Dear Saust, Thank you for choosing Mantra Chatswood for your recent stay. Please accept our sincere apologies for the inconvenience caused during your stay regarding the hot water. This issue has been addressed the the head of our Engineering Department to investigate further. Rest assured that customer service is always our prime concern and we value your feedback to prevent... More

Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 11 March 2013

Stayed here for business in March 2013 for 2 nights. Reception staff friendly and efficient, room was spacious with a desk so working was easy, plus a dining table, couch, kitchen and separate bedroom. Only complaint was the breakfast - $27 (from memory) and the eggs were awful, in fact all hot dishes were below average and there was not... More

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Jessicah589, Manager at Mantra Chatswood, responded to this review
20 March 2013

Hello Roundyau, Thank you for choosing Mantra Chatswood for your recent stay and posting your valuable comments regarding your stay. First of all, we would like to offer our profound apologies for the unpleasant experience you have encountered during breakfast. Your comments had been brought to the attention of all the department heads concerned, thank you for helping us to... More

Singapore
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 23 February 2013

For the first time decided to stay here, and it proved a bad choice in terms of location and overall service quality. Room service menu and quality of food was disappointing, absolutely tasteless food. Room cleanliness was lower than expectation, I found cockroaches in might, took photographs and reported to reception. All that they said, we will spray insecticide tomorrow.... More

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Jessicah589, Manager at Mantra Chatswood, responded to this review
26 February 2013

Hello RV70, Thank you for taking the time to provide feedback of your stay in December. Our apologies your stay did not meet your standards. Your comments have been passed onto our Management team to review. We do conduct regular pest inspections to maintain a high level of cleanliness at our property. If you would like to discuss further please... More

Melbourne, Australia
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 25 January 2013

Had a late booking so an apartment was the only thing available for a one night booking. The room is very very large, spacious, well appointed and maintained. Unfortunately had to leave early before trying the breakfast. Great location directly across from Chatswood station and the "food street" in front of the station which has a Korean BBQ, A Eurpoean... More

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Jessicah589, Manager at Mantra Chatswood, responded to this review
26 February 2013

Hello Kardy1, Thank you for taking the time to provide us with feedback. We are glad to hear you enjoyed your stay in our One Bedroom Apartment. Unfortunately we do sell out of our Studio hotel styled rooms before our One Bedroom Apartments. We look forward to welcoming you back to the hotel in the near future. Jessica Ho Reservations... More

Kolkata (Calcutta), India
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 24 January 2013 via mobile

I stayed for 5 days in October in the hotel. The rooms are very well maintained, the quality of items in the mini bar is excellent. The breakfast is the best part of the apartments. Located in very convenient location for people who have offices in the northern suburbs. Walking distance to Chatswood shopping centre. Good kitchen facilities. Ample space... More

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Jessicah589, Manager at Mantra Chatswood, responded to this review
26 February 2013

Hello Aninda_mukherjee, Thank you for taking the time to provide us with feedback for your stay in October. We are glad our Apartment was spacious enough for your children. Looking forward to welcoming you back in the future. Jessica Ho Reservations Manager More

 
 
Mantra Chatswood
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Additional Information about Mantra Chatswood

Address: 10 Brown Street, Chatswood, Willoughby, New South Wales 2067, Australia
Region: Australia > New South Wales > Greater Sydney > Willoughby > Chatswood
Amenities:
Bar/Lounge Business Centre Fitness Centre Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 hotels in Chatswood
Price Range: ££
Hotel Class:4.5 star (4.5*)
Reservation Options:
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Also Known As:
Mantra Chatswood Hotel
Mantra Chatswood Hotel Chatswood
Mantra Chatswood Sydney
Mantra Chatswood Hotel Sydney

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Mantra Chatswood
See lowest price for your stay* (from Booking.com, Travelocity, Hotels.com, and 7 more)
Enter dates 1 night 2 nights
Show Prices