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The Sebel Residence Chatswood

4.5 of 5
37 Victor Street, Chatswood, Willoughby, New South Wales 2067, Australia
Hotel amenities
The Sebel Residence Chatswood
Ranked #1 of 3 hotels in Chatswood
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58 reviews from our community

    Trip type
Traveller rating
    20
    23
    10
    2
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Date Rating
Australia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 26 April 2013

Ok so they had not received our B pay payment soon sorted out.4 adults and 2 children the apartment and its space and all facilities were all welcome. Stayed on 8th floor 1 king bed 1 Queen and a divan pull out for the 7yr olds. Washing machine had faulty door, reception were up in 3minutes to check, followed within... More

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SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review
8 May 2013

The team were delighted with your kind words, thank you so much. We are lucky to enjoy a great location and spacious apartments. Hoping we can welcome you back sometime soon! Kind regards, Sandra Crisafi General Manager More

Perth, Australia
1 review
4 of 5 stars Reviewed 14 April 2013

I was double charged for my room and it took a phone call once back in my office and a check of my bank statement the following day. I needed to call and point this out to them and check again to ensure credit sorted. I find this unacceptable from a company such as ACCOR and as I have membership... More

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Review collected in partnership with Accorhotels.com

SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review
8 May 2013

Dear Suellen, I do sincerely apologise for the issue you experienced with billing following your stay, which is unusual feedback. Happy to discuss further if you would like to... hoping you had a safe journey back home. Kind regards, Sandra Crisafi General Manager More

Narooma, Australia
1 review
5 of 5 stars Reviewed 10 April 2013

Fantastic staff who went out of their way to make our stay as enjoyable as possible.Could not speak highly enough of them. The apartment was great as it was very quiet and everything was provided. Bed was very comfortable. The hotel is in a great position, across the road from the shopping centre with a great choice of restaurants. Strongly... More

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Review collected in partnership with Accorhotels.com

SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review
8 May 2013

Thank you sincerely for your kind words... we are fortunate in Chatswood to enjoy a great location and comfortable, spacious apartments. The team are always thrilled when feedback like yours is received. Hope we can welcome you back soon. Kind regards, Sandra Crisafi General Manager More

Australia
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 27 March 2013

4 Night Business trip to Sydney, stayed hear a few times before, and even going back to a big stay for Y2K operations. When staying away for more than a couple of nights the extra space of an apartment makes up for being away from home. Lounge/dining area, kitchen (small) bathroom, bedroom and own laundry. and even a balcony with... More

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SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review
3 April 2013

Hello Ross So glad you enjoyed your stay we very much appreciate your comments. Good to know you found our apartments spacious. We look forward to welcoming you back. Warm regards Sandra Crisafi General Manager More

Sydney, Australia
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 18 March 2013 via mobile

they gave me a free upgrade to a 2 bedroom apartment Apartment style rooms allows for much more space than a typical hotel room. Very good view over chatswood looking towards the chatswood train station Very convienient, bus stops and 3min walk to the chatswood train station!! The place looks like its certainly seen a few years but everything is... More

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SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review
8 May 2013

Thank you for your kind feedback which I have shared with the Team. Glad you enjoyed what we have to offer in the heart of Chatswood and look forward to your next stay. Kind regards, Sandra Crisafi General Manager More

Brisbane, Queensland, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 18 March 2013

I caught the train to Chatswood from the airport and was delighted to discover The Sebel was close to absolutely EVERYTHING I needed to get to during my 2 day conference at The Concourse. Everywhere I needed to go - coffee, food, conference, pub seemed to be no more than 50m away. Travelling on my own, I was concerned about... More

Was this review helpful? Yes 1
SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review
4 April 2013

Hello Shelley Thank you for your evaluation. Your comments about our team and the service they provided have been passed on. Thank you for this as it severs are good encouragement. We look forward to welcoming you back and maybe next time you will get to enjoy the spa and breakfast. Warm regards Sandra Crisafi General Manager More

Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 16 March 2013

I recently stayed at the Chatswood Sebel for a 3 night business trip in the area. I have also recently stayed at the Chatswood Mantra, and the Chatswood Sebel is the much better choice. I found the Chatswood Sebel conveniently located to both the station, central business area, shops and restaurants. The staff were friendly and helpful. The room I... More

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See 2 more reviews by SAust for Chatswood
SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review
4 April 2013

Hello SAust Thank you for choosing to stay with us. So happy you enjoyed your stay and found our bed comfortable. We know how busy everyone is and the importance of sleeping well. We have put a lot of detail into our beds, it is good to know you slept well. Thank you for taking the time to express you... More

Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 February 2013

First i was expecting to see a typical hotel room but was pleasantly surprised when i walked in. I got a room overlooking the mall beside the hotel. You can see a hockey stadium (at least thats what i think it was) at a distance. At first i thought - this is it, not bad. then i walked into the... More

Was this review helpful? Yes 1
SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review
4 April 2013

Hello Ponwude Thank you for staying at The Sebel Residence Chatswood, we are so pleased you had an amazing stay. Thank you for acknowledging our team this is great for them. I am so happy you enjoyed the bed and had a lovely sleep. We have put a great deal of though into our bedding and cloud toppers so hearing... More

Newcastle, Australia
Top Contributor
57 reviews 57 reviews
36 hotel reviews
Reviews in 40 cities Reviews in 40 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 February 2013

Traveling by train to the theatre at Chatswood the Sebel was an easy choice. Right near the station - just a few minutes - to a spacious foyer but small reception desk - greeted efficiently - entered our room. We walked into what I thought was a good sized room with spacious bathroom (separate bath), good city vista off a... More

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SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review
8 May 2013

So pleased you enjoyed your first stay in our apartments... we feel are the best kept secret in Chatswood with our location and comfy apartments. We look forward to your next stay. Kind regards, Sandra Crisafi General Manager More

Brisbane Australia
Top Contributor
52 reviews 52 reviews
48 hotel reviews
Reviews in 35 cities Reviews in 35 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 23 January 2013

This hotel is an apartment hotel and includes the normal range of accommodation you would expect. Our apartment was a 'premium' two bedroom and consisted of twin beds in the main bedroom ( you can have a King) and a queen sized bed in the other. The main had an ensuite and there was another bathroom. The Lounge /dining was... More

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SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review
9 May 2013

We really appreciate your detailed feedback, our premium apartments are particularly good for a longer stay as they offer a spacious and comfortable experience. The AC does feature a day/night setting; I apologise that this was made clear. Hope to welcome you back soon! Kind regards, Sandra Crisafi General Manager More

Mantra Chatswood
Great value on a similar hotel
Chatswood, Willoughby
4 of 5 stars 94 Reviews
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Additional Information about The Sebel Residence Chatswood

Also Known As:
The Sebel Residence Chatswood Hotel Chatswood
The Sebel Residence Chatswood Hotel
Address: 37 Victor Street, Chatswood, Willoughby, New South Wales 2067, Australia
Region: Australia > New South Wales > Greater Sydney > Willoughby > Chatswood
Amenities:
Business Centre Fitness Centre Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Chatswood
Price Range: £££
Hotel Class:4.5 star (4.5*)
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The Sebel Residence Chatswood
See lowest price for your stay* (from our partners)
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