i stayed at the Outrigger in May 2013, even after reading bad reviews... it was right on the main road, so it was handy to the shops, and the beach was 5 mins walk... i found the staff helpful and friendly, and the rates were fair... my room was OK, i only needed it to sleep...

So the reviews are terrible... You get what you pay for! My work booked this hotel for me, after reading the reviews I thought it was going to be horrific, but to be honest, if all you are doing is sleeping, it is perfectly fine, bed is comfy, shower clean (old but clean), sheets and towels are clean, air con,... More

Very disappointed with our stay. The unit was very dirty and the whole Resort looked liked it need some attention. The permanent residents were extremely unfriendly and very rude. Not at all happy. We will AVOID here next time.

Terrible. Terrible. Terrible. If you think this hotel has anything to do with the Outrigger chain then think again. This place is a dive. The service was terrible. The room was filthy. The furniture looked like it had been floating in the pool. The bathroom was disgusting. Breakfast wasn't much better, and honestly my pantry at home would have offered... More

What a disaster..completely my fault I thought I had booked in at Outrigger Tweed Heads as we were going to a show at Twin Towns...WRONG Anyhow I thought as it was part of the same chain..WRONG..I would check it out any way Greeted at reception by an indifferent lady who sighed continually as I checked in. I had a continental... More

We booked this room back in November as a cheap place to stay. Our accommodation in Surfers fell through so we needed somewhere cheap at short notice. After making the booking I read the terrible comments on TripAdvisor and was truly regretting making the booking. To be fair, it wasn't as horrible as I thought it would be but I... More

Just wanted somewhere to stay for 1 night ... usual cost $109.00, but we got for $99.00 for ground floor , waste place ever.. it smelled, and the shower leaked into the bedroom. it needs a lot of work done to it... yes good location, beach around the corner and shops just across the road .. all in all if... More

We were on 'no frills' package and found the room clean, but smelly. The location was perfect, close to beach, transport, shops and restaurants. That's what we were after.We didn't spend much time in the room. If you are looking for a 'resort', this is not the place. Some areas which could be improved easily: proper quilt with cover, spoons... More

We arrived in our room and had to straight away open the balcony doors to try and air out the disgusting, stale smell. We thought about asking to move rooms, but decided to give it a night incase it just needed airing out. The next day it was still extremely smelly so we asked to move rooms. The gentleman at... More