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Quest Phillip Island

Corner Bass Avenue and Chapel Street, Cowes, Phillip Island, Victoria 3922, Australia
Hotel amenities
Quest Phillip Island
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46 reviews from our community

    Trip type
Traveller rating
    12
    19
    11
    1
    3
Date Rating
Melbourne, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 19 May 2013 NEW

The good; It was smart and slick to look at. Warm overnight on a very cool autumn evening. Lots of hot water which was vital because... The bad; the bath leaked- we gave our 4yr old a bath and the water trickled down the drain the whole time. He got out early because 'The bath is broken!' The seal on... More

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Melbourne, Australia
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 8 May 2013

Booked for a one-bedroom apartment for one night only. Arrived early but the room was ready so we could check in early which was nice. The lady on reception was really friendly and helpful. The apartment we were in was on the second floor and there are no lifts so we had a bit of bother getting the suitcase up... More

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Sue D, Front Office Manager at Quest Phillip Island, responded to this review
14 May 2013

Thank you for reviewing our property, we are pleased you had a great stay. We have taken note of your comment regarding the pool being closed. The pool closed sign was placed in a position that made it appear the pool was closed. We have now retified this. Also we will be placing a new sign in all our bathrooms... More

Melbourne, Australia
1 review
5 of 5 stars Reviewed 2 March 2013

We have just had a 4 day stay ,9 of us in 2 rooms children as well. The apartments were spotless, very quiet and the staff very professional and friendly. They went out of their way to make sure we had an enjoyable holiday.

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Dagettes, Front Office Manager at Quest Phillip Island, responded to this review
3 March 2013

It was a pleasure to receive your review and thank you for your lovely comments.The whole team at Quest Phillip are here to make your stay enjoyable and we are thrilled your family had a great stay.We look forward to you visiting us again! More

Melbourne, Victoria, Australia
1 review
4 of 5 stars Reviewed 31 January 2013

Before we left i had a browse on trip advisor to see how this hotel rates, and it seemed like there was a lot to fault about the place from previous reviews regarding the staff being rude, rules and guidelines etc. We arrived at quest a little before the check in time and the staff were lovely and let us... More

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Dagettes, Front Office Manager at Quest Phillip Island, responded to this review
18 February 2013

We appreciate your feedback and are thrilled that you had a lovely stay! We look forward to you staying with us longer next time you visit Phillip Island. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 January 2013 via mobile

I receceny stayed at quest Philip island Upon checkin I was greated my lovely down to earth staff , i had a lovley two bedroom appartment , the room was very nice beautiful polished floors , nice furniture , excellent balcony , with a nice view of the front garden from the large balcony excellent beds are so comfortable There... More

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JanUsa, Front Office Manager at Quest Phillip Island, responded to this review
22 March 2013

Thank you for you great review, we enjoyed having you stay with us and look forward to seeing you again sometime. More

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 30 January 2013

Wow what a great place to stay! The staff were all absolutely beautiful from the moment we entered reception. The unit was 2 bedrooms and a great size for the 4 of us. It had an amazing water view from the balcony and very amenity needed was there. Our stay was extremely comfortable. The Hotel was the perfect location for... More

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See 4 more reviews by johtle for Cowes
1 review
3 of 5 stars Reviewed 28 January 2013 via mobile

We booked a three bedroom apartment and was very disappointed. This building iappears to have been given a facelift in parts but is really showing some signs of decay around the property and definitely in the room we stayed in. The furniture was old and ripped. The rug in the tv room was fraying. A tap in the bathroom wouldn't... More

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Dagettes, Front Office Manager at Quest Phillip Island, responded to this review
31 January 2013

We are sorry your stay with us did not meet your expectations.For future reference,there is an onsite Management/Maintenance team for any issues during your stay.We apologise that the internet was not connecting but as it was complimentary it was in high demand. More

Norwich, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 17 January 2013

The perfect place to stay and use as a base for exploring this little island. Apartments spacious, well appointed and clean. Small pool for cooling off in on hot days. So close to all the attractions Phillip has to offer. Minor problem could not give apartment as booked due to faulty AC, but boxes of biscuits and chocolates to say... More

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See 2 more reviews by Iansmum for Cowes
Auckland
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 16 January 2013

We were booked for one night, it was clean, comfortable, spacious and very conveniently located. The pool looked lovely, our room overlooked the pool. Unfortunately we forgot our swimmers Our only complaint was we were staying only one night. We had no issues and were pleasantly surprised how convenient the location was for the main street of Cowes.

Was this review helpful? Yes 2
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 14 December 2012 via mobile

The rooms were beautiful, clean and well-equipped. The staff were polite and helpful. The location was just a bit confusing to find. Would definitely advise to stay over at Phillip island here instead of just a day trip.

Was this review helpful? Yes 1
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Additional Information about Quest Phillip Island

Also Known As:
Quest Phillip Island Cowes, Australia
Address: Corner Bass Avenue and Chapel Street, Cowes, Phillip Island, Victoria 3922, Australia
Region: Australia > Victoria > Phillip Island > Cowes
Amenities:
Business Centre Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 17 Speciality lodging in Cowes
Price Range: ££
Official Description (provided by the hotel):
Centrally located in the vibrant township of Cowes, Quest Phillip Island is a short stroll to local shops, restaurants and recreational beaches as well as within easy travelling distance to Phillip Island’s many attractions including the Penguin Parade, Grand Prix Circuit and the islands many beautiful surf beaches and walking trails.Quest Phillip Island offers comfortable and spacious 1, 2 and 3 bedroom self contained apartments. Full kitchen and laundry facilities along with open lounge and dining area are available in each apartment as well as private balcony or patio.Quest Phillip Island has an outdoor solar heated pool, gas heated spa and BBQ area. ... more   less 
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Quest Phillip Island
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