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Sheraton Noosa Resort & Spa


Hotel class 5.0 of 5
14-16 Hastings Street, Noosa 4567, Australia
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Reviews you can trust

70% Recommend
3.5 of 5 stars 89 reviews
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By trip type
All (89)
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5 of 5 stars
Australia
10 Nov 2009 | Trip type: Couples New

This is our second time to the Sheraton and it is just as we remembered - the location of the Hotel is simply outstanding, our buffet breakfast was magnificent ( and also try the seafood buffet at Cato's for dinner - it is great ), and we stayed in a Lifestyle Spa Studio which was fantastic, only thing was the... more

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5 of 5 stars
Canberra
10 Nov 2009 | Trip type: Couples New

If you long for the days when service was everything at a hotel - when a smile at the front desk, a helpful porter, housekeeping with brilliant standards and a truly on-top-of-it management team were the rule at fine hotels and not just something you hoped you might be lucky enough to encounter - then the Sheraton Noosa Heads is... more

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5 of 5 stars
Victoria Point
29 Oct 2009 | Trip type: Couples
1/1 found this review helpful

The Sheraton Noosa embodies all the best elements of what Noosa has to offer the tourist. It is in a perfect location surrounded by sea,rivers and mountains and a private gate leads out on to Hastings street for easy access to beach, shops and restaurants and walks to the National Park. It has a casual mediterranean feel (possibly because of... more

Management response from
StephenFerrigno, General Manager

Dear ChristaVictoriaPoint It was indeed a pleasure to read your positive review and I’m delighted you had a wonderful stay and the opportunity to experience all that the hotel and its surrounds has to offer. Noosa truly is a wonderful place. Reading comments like yours really makes me feel proud not only for this wonderful property and its location but...

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5 of 5 stars
Brisbane
22 Oct 2009 | Trip type: Couples
1/1 found this review helpful

My wife and I stayed at the Sheraton Noosa (again) and enjoyed our holiday enormously. The staff were an absolute pleasure to deal with. The room was superb and we could not have wanted for a thing. From pillows to bar fridge to fittings ....everything was of the very highest quaility. Hastings Street has been overhauled and Catos bar and... more

Management response from
StephenFerrigno, General Manager

Dear Bluebshound Thank you so much for your positive review of this property and we are delighted that you and your wife had a great holiday. As General Manager, it is always with pride that I read such positive comments about the property, its central location and most of all the praise for the staff here. I will certainly pass...

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2 of 5 stars
Canterbury, England
11 Oct 2009 | Trip type: Solo travel
0/1 found this review helpful

I've stayed at Sheraton resorts before and thus had reasonably high expectations of the Sheraton Noosa Resort ... regrettably by expectations were unfulfilled. "... centrally located on the famous beachfront Hastings Street ... and beautiful Laguna Bay is just seconds away ..." Erm ... no. The main hotel entrance is actually difficult to find. Their address is given as Hastings... more

Management response from
StephenFerrigno, General Manager

Dear KezzaKKC Thank you for your honest review of your experience, I am disappointed that we did not meet your expectations during your Australian holiday. I was also surprised to see that you had difficulty in finding the hotel on your satnav as the hotel has two entrances, one on Hastings Street and the other from Noosa Parade. Both entrances...

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1 of 5 stars
Melbourne
10 Oct 2009 | Trip type: Family
0/1 found this review helpful

We arrived expecting a Sheraton Hotel similar to that of the Gold Coast or Port Douglas only to be confronted with a sub standard, shabby and poorly serviced Hotel. My God! Absolutely nothing has been done to the bathrooms since the 1980's. Our bathroom was mouldly and smelly in parts and I even asked several fellow holiday makers their thoughts... more

Management response from
StephenFerrigno, General Manager

Dear Lyn01Melbourne Thank you for your feedback from your recent stay. I was of course disappointed to learn that we failed to meet your expectations and that your stay was a less than enjoyable one. I very much value the chance to learn and respond to these opportunities to improve our product and your feedback will certainly be beneficial in...

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4 of 5 stars
Canberra
7 Oct 2009 | Trip type: Couples
0/1 found this review helpful

I stayed in January 2009, after peak period, and paid $330 Australian a night, for a Starwood Preferred room on about the 6th level, including breakfast. I could not work out how to make the TV work, and someone came up and helped with that. I could not work out how to make the ice machine work, and suggested they... more

Management response from
StephenFerrigno, General Manager

Dear AndrewAustralian, Thank you so much for your comprehensive and entertaining review. I will certainly pass your positive comments about the friendliness of the front desk staff onto them. Thank you also for ‘the voice of the customer’ in relation to the options available in Cato’s Restaurant. I have already discussed promoting our interactive cooking station in Cato’s with our...

Oh dear...
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2 of 5 stars
Perth, Australia
30 Sep 2009 | Trip type: Couples
1/3 found this review helpful

After excitedly booking the Sheraton based on their website, we were very disappointed and moved to other accommodation after one night. This hotel is not cheap. The images on the website don't reflect reality, so it's quite misleading. Yes, the lobby area is renovated nicely, but the room, pool area and outside of the big pink building aren't. Bathroom smelled... more

Management response from
StephenFerrigno, General Manager

Dear Aerialgirl Thank you for your review and I am sorry that we did not meet your expectations on this occasion. I am also at a loss to explain why you felt that the images on our website were misleading as they do accurately reflect a variety of room categories we offer including descriptions of the different room types so...

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3 of 5 stars
Gold Coast
28 Sep 2009 | Trip type: Couples

A friend bought my husband and I a weekend at the Sheraton as part of our wedding present, so we didn't actually spend any money to stay here, which is fantastic!!! However, if you were paying the ridiculous price to stay here you would be disappointed. Firstly, the location is excellent. The restaurant adjacent to the hotel, Catos, is a... more

Management response from
StephenFerrigno, General Manager

Dear TamandMike Thank you for your review. I am of course disappointed that such a ‘once in a lifetime’ weekend did not meet all your expectations, however, I very much appreciate your acknowledgment of the friendly staff and cleanliness of your room, and I will certainly share this with the staff. As I have said in a previous response, we...

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3 of 5 stars
Johannesburg,South africa
6 Sep 2009 | Trip type: Family

We stayed at this hotel for X-mas 2008. The staff were friendly and the hotel adequately situated , but we had a very unpleasant view from our room. We found the breakfast to be adequate , but mediocre..One of the dishes contained gas-forming organisms which is off course very dangerous. We were especially disappointed with the Christmas' Eve dinner -... more

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Sheraton Noosa Resort & Spa Also Known As

  • Sheraton Noosa Resort
  • Sheraton Noosa Hotel
  • Sheraton Noosa
  • Noosa Sheraton
Address: 14-16 Hastings Street, Noosa 4567, Australia
Noosa hotels Sheraton Noosa Resort & Spa
3.5/5.0
89