Very disappointed with the quality of service provided by staff. Our rooms were never cleaned, and when requested we were given a rude response by the reception staff. Staff were not helpful. On top of that, when checking out, there were extra items added to our room (which we did not use) and staff hesitantly removed the items from the... more

I stayed at Surfair when it had its 're-opening'. The location was disappointing - there were no nice shops or restaurants within walking distance so a car is a must. We were given a room on the ground floor where we could hear the beach but couldn't see it from our communal balcony. The room was extemely hot - there... more

So I booked a weekend getaway for my husband's birthday up to Sunshine coast...went to Zuji (similar to Travelocity here in Asia Pacifi) and did some research...came onto Surfair's listing and it was rated as a 4 star hotel....plus they had a really good deal for an ocean view room for the two nights we were planning to stay there,... more

I stayed at Surfair Resort at the beginning of this year and got a hotel style room for a very cheap price.....BEWARE! The hotel room felt very cupboard like and we were very disappointed. We noticed that there was a problem with the air conditioning unit and it was leaking water everywhere. I complained and they decided to upgrade our... more

The room we got was a standard room, and it was a good size, fully equipped with all the amentities. The only thing was that our room was facing another building and the sunlight pouring into the mornings was very bright - not a good thing for people who wish to sleep in. You could let the blinds down, but... more

Have just returned from 5 nights at Surfair. My husband and our three sons stayed in a really nice three bedroom corner apartment on the first level. The pool was great and the beach was perfect. The staff were really helpful and very approachable. The only downside was that the position of the apartment meant we didn't have a veiw... more

We stayed at Surfair in January 2007. I thought it was great value for money, the rooms were well above average for the price. The pool was nice, location great, grounds well maintained. However, when we checked in, we were given a room which completely overlooked the road behind the resort (David Low Way). This meant a great view of... more

My husband I and stayed here for our honeymoon in November 2006. We had a great time overall, with the apartment and Surfair making our trip worthwhile. Our apartment was all newly decorated, spacious and light. With 3 different little decks, there was plenty of choice - one say overlooked the pool and to the beach and the other out... more

After leaving my husband at home to work, I took my 2 young children and stayed at Surfair for 3 nights over school holidays. This resort is in a excellent location, don't have to cross roads to get to the beach. Great salt pool and poolside bar and cafe. The staff were friendly and helpful. We had a one bedroom... more