We booked a 3 bedroom apartment a year in advance after inspecting the property on our previous trip as we visit annually. We believed we gave them ample opportunity to advise of any problems with our accommodation before we arrived to make an informed decision as to whether to stay or not - however they did not give us the... more

I stayed at The Emerald in a penthouse apt years ago and it was great. However, I have had 2 subsequent visits and I must say that I do not know how they can sell it as 4 or 5 star. Maybe SOME of the rooms are, but definitely not all of them. Fortunately I was only adding an additional... more

The Emerald has a great location - the shops, beach and restaurants are right on the doorstep. Unfortunately we were terribly disappointed with the Emerald itself. The accommodation we were given, although spacious, was very tired and dirty (cobwebs hung from the ceiling!). For the price we had paid (over $200 a night) we had expected a far greater standard... more

Best value for money we found when searching for a place to stay in Noosa. When we arrived it only got better! Fantastic customer service with exceptional knowledge of the area and activities available. The apartment was massive and the rooftop terrace took out breath away. The resort itself is walking distance to everything necessary for a relaxing holiday. This... more

The Emerald Resort Noosa was a fantastic find and we will be returning at the first chance we get. We were met with extremely friendly service at check in who were more than happy to answer questions regarding the best restaurants and shops in town. Our first impressions of the rooms were 'huge'. We had to have a little smug... more

I have to agree with the previous review. I stayed in a 2 bedroom apartment with some family in February. I had booked this hotel based on some of the prior reviews but was fairly disappointed. The apartment was a bit tired looking, in particular the carpet was covered in stains and the equipment was old. Also I did not... more

I couldn't agree more with the review by the traveller from Warwick. Maybe we were unlucky but although the location and parking is great, the rooms are looking tired and a little unloved....maybe it was "end of season blues"? I have no doubt that these apartments were best in class some years ago but the cleanliness was marginal and the... more

When my family and I arrived at the hotel they designated us a room with very dirty carpet. However I went to the receptionist and told her that I'm not paying for a room with very disgusting and stained carpet. So then she designated us to another room which was exctly the same but the carpet was suprisingly clean. Besides... more

Having chosen to book the Emerald Noosa after reading reviews on Tripadvisor and visiting the Emerald's website, we were disappointed when we arrived. The website is very new and modern looking, and unfortunately the accommodation is not. The location is brilliant, very central, and the parking is very convenient too. However the complex and rooms are dated, felt very well... more