we booked a 3 * all inc the saraha is part of the palma bay club there are no facilities in the hotel not even a manned reception the rooms are small no window in the bathroon for meals and to use the bar we had to walk up dimly light streets my wife felt unsafe we asked for a move to the main hotel which we were allowed at a cost. the plama hotel allocates the best rooms to their spanish guests these rooms are on the opposite side to the dance floor. loved the island will be back but not to this group more