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MLL Mediterranean Bay Hotel

Calle de Sant Bartomeu 18, 07600 El Arenal, Majorca Spain
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Traveller (1035)
Room & Suite (260)
Dining (136)

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About

#2 of 41 hotels in El Arenal
Location
Cleanliness
Service
Value
Elegance you can afford. Opened in May 2010. Located at 350 metres from the beach of Arenal and 11 Km from the capital, Palma. There’s a wide offer of leisure in the vicinity. The bedrooms have a fully-equipped bathroom, satellite TV, telephone and air-conditioning. A large salon bar with leisure areas and a swimming pool will make your holidays a quiet and comfortable experience.
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Property amenities
Free public parking nearby
Free High Speed Internet (WiFi)
Pool
Sauna
Bar / lounge
Hiking
Canoeing offsite
Meeting rooms
Street parking
Wifi
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Plunge pool
Shallow end in pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Vending machine
Poolside bar
Entertainment staff
Steam room
Adults only
Rooftop terrace
Baggage storage
Concierge
Newspaper
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Cable / satellite TV
Flatscreen TV
Bath / shower
Complimentary toiletries
Telephone
Wardrobe / wardrobe
Clothes rack
Tile / marble floor
Hair dryer
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Room types
Mountain view
City view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Modern
Languages Spoken
English, French, Spanish, Catalan and 1 more
2,042Reviews122Q+A100Room tips

Reviews
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Claire H wrote a review Nov 2023
West End, United Kingdom7 contributions2 helpful votes
DO NOT BOOK- You will not actually go to this hotel but will be moved to an absolute dump of a hotel instead. There is clearly a huge SCAM going on here!! We arrived at the hotel to be told that they were overbooked and needed to move us to a different hotel. That hotel was absolutely awful. Disgusting food, awful standards, absolutely NOTHING like the advertised hotel that we paid for. They said there was nothing they could do. Booked through Loveholidays and they are refusing to give us a refund- they are clearly complicit in this scam also. Absolutely awful holiday, never been so gutted about a holiday in my life. Previous responses to reviews have said 'sorry about this mix-up'. I can tell you, this isn't just a one-off mix up. So many other people at our hotel told us that the same thing happened. All had booked to stay at Meditteranean Bay and then been told they were overbooked and shipped off to this vile hotel down the road. It's obvious that they're regularly overbooking this hotel, taking our money, then sending us off to other hotels so they can share the money with them. It's disgusting. This is your warning- don't expect to book this hotel and actually stay there- you won't.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Chelsea wrote a review Oct 2023
Mansfield, United Kingdom10 contributions5 helpful votes
First impressions were good, pleasant reception staff and clean facilities, the receptionist with short brown hair was exceptionally helpful when it came to answering any questions we had. The room: Mattress was incredibly rigid and uncomfortable. The walls were so thin, if you’re a snorer just know the people 3 doors down will hear you. We had to stock our own toilet roll throughout the stay from the trollies in the hall. I will however comment on how good the shower was. Location: The hotel was based in a quieter part of the strip up a small hill. So avoid if you have trouble with mobility. However only a small distance the the main part of the resort which was ideal. With transport links close by if you fancied a day trip out (would definitely recommend Palma) Restaurant: Needs work. Food for the most part was acceptable. But lacked in variety with both the amount of options and the daily changes. I did however enjoy the profiteroles on a daily basis. I would ask that they also check their fruit a little more thoroughly as we came across a few plums that seemed to be going bad. Pool: Albeit we visited out of season, but the pool area lacked atmosphere and we found ourselves out and about more often than not because of this. The roof terrace advertised with a pool was also closed throughout our duration which we weren’t made aware of whilst booking and the sauna was “out of order” throughout our stay. AOB: Resort is mainly German tourists and is quite a lively destination but do not let this put you off as myself and partner rather enjoyed the atmosphere (and steins), we also enjoyed a few nights in the hotel playing games over a few drinks. They have a pool table, hockey table and selection of games such as cards or dominoes available. You do have to pay to use your room safe (3€ a day plus a 20€ deposit). Pool towels can be rented with an additional 1€ charge per change, however all the local shops sell them at an affordable price if you find yourself needing one. Would say this is more a 3 star hotel overall.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at MLL Mediterranean Bay Hotel
Responded 20 Nov 2023
Dear Guest, Thank you for taking the time to give your opinion about your stay. We're thrilled to hear that our reception staff and clean facilities made a great first impression, and that you found our location convenient for exploring the resort and nearby attractions. 🌴 However, we're sorry to hear about the issues you faced during your stay. We understand that the mattress wasn't to your liking, and we'll take your feedback into consideration for future improvements. As for the thin walls, our rooms are designed to be soundproof, but we'll look into this matter further. We apologize for any inconvenience regarding the toilet paper and appreciate you bringing it to our attention. We're glad you enjoyed the shower, but we're sorry that our restaurant didn't quite meet your expectations. We do offer a wide variety of dishes, but we'll definitely take your feedback into account to improve our offerings. We apologize for the inconvenience with the fruit and will make sure to check it more thoroughly in the future. It's unfortunate that the pool area and rooftop terrace didn't provide the atmosphere you were looking for. We do have live music and entertainment at our bars, but we understand that it might not be for everyone. We hope you had a chance to enjoy some of our other amenities, like the games and activities available in the hotel. Lastly, we apologize for any confusion regarding the room safe and pool towel charges. We try to be transparent about these fees, but we'll make sure to communicate them more clearly in the future. We would love to have you return for another pleasant stay. Best regards, Your MLL Mediterranean Bay Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Julie M wrote a review Oct 2023
United Kingdom2 contributions
The room was basic was fine for one person it a squeeze for 2, however it was clean. Also they claim the rooms are soundproof which is completely untrue as you can here everything from rooms either side and above, so if you are looking for a peaceful holiday this is not the hotel for you! We were all inclusive, the food was ok and options were varied sometimes. Drinks however were awful, I’m not a drinker so was not bothered by the alcoholic drinks being limited although if you don’t like san Miguel or nasty wine there are no other choices. Water was from the tap and was awful, the branded soft drinks were watered down and juice was basically squash and you didn’t always get what you thought you were getting! The sky bar was closed for the entire stay, the sauna was broken and the pool was cleaned twice in the week we were there. The majority of staff were friendly with the exception of the blond receptionist. Would not rate this a 4 star hotel and would also avoid if you are not German!
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip: The hotel is close to the beach but is at the top of a steep road.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at MLL Mediterranean Bay Hotel
Responded 20 Nov 2023
Hi Juliemb, A massive thank you for your feedback. We're glad to hear that you found our rooms clean and appreciated the variety of food options. We always strive to provide a comfortable and enjoyable experience for our guests. 🍽️ We're sorry to hear that you found the room size a bit tight for two people and that the soundproofing wasn't up to your expectations. Our rooms come in different sizes, so next time, feel free to ask our friendly staff for a recommendation on a more spacious option! 😊 As for the drinks, we offer a selection of top brands from our dispensers, and we'll definitely take your feedback into account to improve our offerings. We apologize for any inconvenience caused by the temporary closure of the Sky Bar and the sauna during your stay. Rest assured, we're working on getting them up and running as soon as possible! We're happy to know that you found most of our staff friendly, and we'll make sure to share your feedback with our team to ensure a more consistent experience for all our guests. Once again, thank you for your review, and we hope to have the chance to welcome you back for an even better stay! Hope to see you again soon. Cheers, Your MLL Mediterranean Bay Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Maria S wrote a review Oct 2023
2 contributions
Room quite small, decor outdated and tatty. Drawers not big enough to put anything in. Beds very hard, and small, had to ask for extra pillows. Curtains thin, so light comes in from street. Air conditioning very noisy. Can hear people in neighbouring rooms. We had Leak under sink in bathroom coming from next door. The jacuzzi was outside, so it was cold and not very clean. Sauna was out of order, someone had broken it, but there was no attempt to fix it. The main pool was also outside and cold. Had to pay extra for the safe and first night wasn't working as batteries were dead. I complained about the room and 'spa' so we were upgraded to a 'suite' in the newer part of the hotel. The air con was at least quiet, and the room slightly bigger with thicker curtains. The food in the restaurant was adequate, but not very hot. Cheese and ham toasties, fruit, cake and hot drinks were available to those on all-inclusive. The staff were all very nice, but not enough of them. It seems they are used to complaints. This hotel is mediocre at best, nowhere near luxury.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Choose a different hotel and check facilities and reviews carefully!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at MLL Mediterranean Bay Hotel
Responded 2 Nov 2023
Hi Mariass, Thanks for leaving us this review of your recent stay. We're sorry to hear that you had some issues during your stay. We understand that the room size and decor didn't meet your expectations We offer a variety of room types and sizes to cater to different preferences, so we hope you'll find a better fit next time. Regarding the air conditioning noise and the safe, we apologize for the inconvenience and appreciate your feedback, as it helps us improve our services. We're also sorry to hear about the issues with the spa and the food temperature. We'll definitely look into these matters and work on improving them for future guests. The whole team hope to have the pleasure of seeing you again. Best wishes,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Linda K wrote a review Oct 2023
N.Wales54 contributions37 helpful votes
This booking was a scam. Arriving very late and tired to be told there was no room at this hotel and we would be moved to their sister hotel which was supposed to be better. I was very upset as I had been in contact with this hotel regularly regarding my room. At no point was I advised it was full. It ruined my whole holiday as I have had health issues this was supposed to be a relaxing break. However the hotel they put me in was awful and the room was a prison cell. I ran out the room crying saying I couldn't stay so they put me in a better room. This was not enough as it did not have the same facilities or was close to the beach. They lied! The reception put me on the phone to Med bay hotel and after a discussion the receptionist put the phone down on me. The contract with loveholidays was in breach and I am still trying to sort it out. There were so many people being transferred and upset the whole thing is unacceptable.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Don't go.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at MLL Mediterranean Bay Hotel
Responded 6 Nov 2023
Hello Linda, We're truly sorry to hear about the mix-up with your booking and the inconvenience it caused you. This is not the standard we strive for, and we understand how frustrating it must have been for you. We're sorry that the alternative accommodation didn't meet your expectations. We'll definitely look into this issue to ensure it doesn't happen again. Your feedback is valuable to us, and we'll use it to improve our services. We do hope you'll allow us to make it up to you on your next visit. Take care,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Charles M wrote a review Oct 2023
Glasgow, United Kingdom1 contribution
I wouldn’t say the 6 drink policy in hotel is AL. I don’t drink a lot, but not having the choice to have a beer or wine by the pool is crazy. There was a snack bar, but no menu, you have to guess. ???
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: There is 3 places in Spain that have the 6 drink AI, research before going. There are 2 sittings...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at MLL Mediterranean Bay Hotel
Responded 24 Oct 2023
Hi Charles, Thanks for leaving us this review of your recent stay. We're glad you appreciated our convenient location, being close to the beach and other attractions. However, we're sorry to hear that you felt our all-inclusive policy was a bit restrictive. We do have a 6-drink limit for alcoholic beverages during lunch and dinner, but we offer a wide variety of top-brand drinks from our dispenser. As for the snack bar, we apologize if the menu wasn't clear, and we'll make sure to improve its visibility for our guests. We hope you'll think about staying with us again. Take care,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jessica wrote a review Oct 2023
London, United Kingdom14 contributions6 helpful votes
One pillow between 2 people. Average buffet. Would not go all inclusive again. Soft drinks were not readily available,neither was alcohol. Lived the week on cheese toastys at the pool bar. There is a hill and it's at the very end of the beach so it's really away from things. Could hear my neighbour snoring and the other neighbor having sex . I imagine they could hear me thinking. Was woken each day by the radio at the pool going off at 11. Unsure why it was always so loud at this time of day. Saw 2 cockroaches in the lobby areas. Air-conditioning was either on full blast or completely off. Entertainment was poorly run bingo. Mallorca is a very German friendly area and this is seen in the menu in the area. €9.50 cocktails when you have already paid for all inclusive seems outrageous. Staff were mostly rude and unhelpful. Lots of staff sick . It was a common theme that everyone was coughing . I've had to get antibiotics for a chest infection from my visit.Won't go again.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Every other pool lounger is broken. Bring or buy a towel elsewhere as they cost €10 to rent
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at MLL Mediterranean Bay Hotel
Responded 24 Oct 2023
Dear Guest Thank you for sharing your feedback. We are sorry that your stay did not meet your expectations. Regarding the pillows, we provide one pillow per person, but we're always happy to provide extra pillows upon request. We apologize if this wasn't clear during your stay. We're sorry to hear about the noise issues you experienced. Our rooms are soundproofed, but we'll definitely look into this to ensure a more comfortable stay for our guests. Regarding the air-conditioning, we'll check its settings to make sure it's working properly. As for the entertainment, we're constantly working on improving our program, and we appreciate your feedback. Our all-inclusive package includes drinks from a dispenser, but we understand your concern about the cocktails. We'll take your comments into consideration. We're sorry if some of our staff seemed unwell during your stay, and we hope you're feeling better after your visit. We hope you'll think about staying with us again. Take care,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Honest_review_bb wrote a review Oct 2023
3 contributions1 helpful vote
We booked with love holidays and arrived at 1am to be told the hotel is overbooked and they would be moving us to their sister hotel. The sister hotel was awful, resembled a brothel! We spoke to other guests whilst there and the same thing had happened to them. This is a scam. If you book through love holidays you will not be staying here! Avoid! (Don't think that love holidays will help you) they think this is acceptable behaviour although clearly in breach of their own terms and conditions.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Don't book.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at MLL Mediterranean Bay Hotel
Responded 24 Oct 2023
Dear Guest, Thanks for taking the time to share your review. We're sorry to hear about the overbooking situation and the inconvenience it caused you. We assure you that this is not a common occurrence, and we're working to improve our booking process to prevent similar issues in the future. We understand how important it is for our guests to have a comfortable and enjoyable stay, and we apologize for any disappointment you experienced. We hope to see you again in the future. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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cwal27 wrote a review Oct 2023
Birmingham, United Kingdom84 contributions9 helpful votes
Avoid this place like the plague, especially if you've booked through LoveHolidays. Arrived at 00:30 to find out that they had supposedly overbooked. The staff tried to send us to another hotel which had really bas recent reviews, I said that we wasn't going to go over there. They then simply washed their hands of us, said there was nothing else they can do and that's that. They literally wanted nothing to do with us. We sat in the lobby and called LoveHolidays emergency number, and in all honesty, they were very helpful, they tried to phone the hotel and very conveniently, they wasn't answering. After two hours of waiting for a resolution, we was advised to go to the other hotel by LoveHolidays, and to wait for a phone call in the morning, they also checked in another two families whilst we were waiting so there was definitely rooms available! We were told that Roberto (the manager) would give us compensation and a voucher, so we had to go back to the hotel to receive it. When we arrived he supposedly wasn't there. The staff told us to come back at 6pm and he would be there. We went back at 6pm and guess what? He supposedly wasn't there and was out for a meeting, but the staff were going into the back to "call" him which makes me think he was actually in the office. I would avoid this hotel like the plague as their general attitude is awful, and many guests told us we dodged a bullet as they were having bad experiences with their rooms!
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at MLL Mediterranean Bay Hotel
Responded 24 Oct 2023
Hey there! Thanks for taking the time to share your experience with us. 😊 We're truly sorry for the inconvenience you faced regarding the overbooking situation. We understand how frustrating it must have been, and we assure you that it's not a common occurrence at our hotel. 🙁 We apologize for any confusion or miscommunication regarding the compensation and voucher. Our staff should have been more transparent and helpful in addressing your concerns. We'll definitely look into this matter and make sure it doesn't happen again in the future. We hope you'll give us another chance to provide you with a better experience. Take care and see you soon! 😊 Your MLL Mediterranean Bay Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Victoria P wrote a review Oct 2023
1 contribution
Hotel in general was good could do with tea and coffee facilities in the room. Luigi was great very professional and fun also very helpful. Food was ok. All staff were very helpful. Rooms clean and tidy would return
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at MLL Mediterranean Bay Hotel
Responded 25 Oct 2023
Hi Victoriapz, Thank you very much for taking the time to leave us your review. We're thrilled to hear that you had a great time and found our staff, especially Luigi, to be professional, fun, and helpful! We take pride in our modern and clean rooms, so it's fantastic to know that you appreciated them. 🌟 We understand that having tea and coffee facilities in the room would have been a nice touch, and we appreciate your feedback. As for the food, we're glad it was okay, but we'll definitely take your comments into consideration to keep improving our buffet offerings. 🍽️ We hope to have the opportunity of welcoming you back. All the best, Your MLL Mediterranean Bay Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£62 - £126 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
olimpo hotel el arenal
LOCATION
SpainBalearic IslandsMajorcaEl Arenal
NUMBER OF ROOMS
245
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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MLL MEDITERRANEAN BAY HOTEL - Updated 2024 Prices (El Arenal, Spain)

Frequently Asked Questions about MLL Mediterranean Bay Hotel
Which popular attractions are close to MLL Mediterranean Bay Hotel?
Nearby attractions include Club nautic arenal (0.1 miles), Caramba (0.09 miles), and Divine, wine + art (0.1 miles).
What are some of the property amenities at MLL Mediterranean Bay Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at MLL Mediterranean Bay Hotel?
Top room amenities include air conditioning, a flat screen TV, and a view of the mountains.
What food & drink options are available at MLL Mediterranean Bay Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at MLL Mediterranean Bay Hotel?
Yes, free public parking nearby and street parking are available to guests.
What are some restaurants close to MLL Mediterranean Bay Hotel?
Conveniently located restaurants include Casa Do Pulpo, Las Sirenas, and Restaurante Del Sol.
Are there opportunities to exercise at MLL Mediterranean Bay Hotel?
Yes, guests have access to a pool and a sauna during their stay.
Which languages are spoken by the staff at MLL Mediterranean Bay Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, and Catalan.
Are there any historical sites close to MLL Mediterranean Bay Hotel?
Many travellers enjoy visiting Santuari de Cura (8.9 miles), Sa Llotja (7.6 miles), and Palau de l'Almudaina (7.4 miles).
Does MLL Mediterranean Bay Hotel have any great views?
Yes, guests often enjoy the city view available here.
Is MLL Mediterranean Bay Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.