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Four Points by Sheraton Pittsburgh Airport

3.0 of 5
One Industry Lane, Findlay Township, PA 15275
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Four Points by Sheraton Pittsburgh Airport
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190 reviews from our community

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Traveller rating
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    36
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    38
    47
Date Rating
Stavanger, Norway
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 23 May 2013 NEW via mobile

I was booked into Four Point Sheraton after my flight out of Pittsburgh was cancelled. It seemed to be one of the only places with rooms left given the large number of flight cancellations. Now I know why. First of all I couldn't get an answer for 15 minites trying to call for the courtesy pick up. Once I managed... More

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Crete, Nebraska
1 review
1 of 5 stars Reviewed 20 May 2013 NEW

Answer: Yes, yes it can. I arrived late on Friday (May 17). Got checked in fine, and found the elevators, hit the button to go to third floor... and it went to fourth. Went back down a floor and found my room... with the latch flipped over to have the door propped open. It was after midnight, I'm female and... More

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1 review
1 of 5 stars Reviewed 19 May 2013 NEW via mobile

This is the poorest excuse for a Sheraton I have ever seen. The bedding was stained, the towels were stained, and the chair in the room was stained. The room was just disgusting. The hotel staff wasn't accommodating. I tried to use the snack machine. It didn't work. I was told to use coins and it might work. One elevator... More

Was this review helpful? Yes 1
1 review
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 18 May 2013 NEW

Ill make this a simple list of events that happened when I stayed here. 1. When I checked in, the toilet was dirty and the flush was running continuously. I called the front desk to get this sorted. The toilet was cleaned immediately but the guy who came to repair the flush did something for a couple of minutes and... More

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32,000 Feet
Top Contributor
57 reviews 57 reviews
34 hotel reviews
Reviews in 29 cities Reviews in 29 cities
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed 17 May 2013 NEW

Shame on me for trying this again. I decided to try this hotel again, since I was in the area, and was assured by the general manager that positive changes were being made. Renovations and new TV's can not take mask larger issues, such as lazy housekeepers, or poor standards and procedures. But is is fun to write my initials... More

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Jacksonville, Florida
Senior Contributor
39 reviews 39 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 15 May 2013

I have been a Sheraton stand-out among Marriott loyalists, but after this experience that may be coming to an end. I had read the quite bad reviews but given the manager's explanation of construction work I was not too concerned - mistake! The place is drab, characterless, shabby and musty. Admittedly my room was a good size, but the fittings... More

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Sharpsville, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 11 May 2013

We had only an overnight stay but that was quite enough. The hotel was under construction but there were no safeguards or placards in place. One of two elevators was locked open but not labeled. The entire hotel smelled musty. There were dirty dishes and trash in the hallways. The room while presentable was in need of attention. The linens... More

Was this review helpful? Yes 1
Denver, Colorado
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 May 2013 via mobile

This hotel is just terrible. I am an SPG Platinum member and stay at SPG properties 75+ nights per year. This hotel is the worst Starwood hotel I have ever stayed at. My room was filthy and not vacuumed before my arrival. I asked for a different room and was simply told "no". After getting back to the hotel on... More

Was this review helpful? Yes 2
Hillsboro, Oregon
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 1 May 2013

What a complete disappointment. I arrive at 9:30pm into Pittsburg and after claiming my bag I called for the shuttle. The front desk girl named Jen said the shuttle should be there in 3-4 mins. I ran to door number 8 and waited where I was told . The shuttle was not there and it took a call and 35... More

Was this review helpful? Yes 1
Raleigh, North Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 24 April 2013

I've never written a review but I felt compelled to do so. Recently had 1 day business meeting at this property and had a few sleeping rooms. With the exception of one front desk representative (who was average) this hotel provided horrible service. When you asked for something, everyone acted like they were doing you a favor. The pictures on... More

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Bill W, Manager at Four Points by Sheraton Pittsburgh Airport, responded to this review
25 April 2013

Hi, Thank you for taking the time to provide some feedback to us on your recent stay. I am sorry that you experienced so many issues. As you know we are in the process of a complete remodel. We are also training our current staff & hiring new personnel. If your travels bring you back to the Piitsburgh Airport area,... More

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Additional Information about Four Points by Sheraton Pittsburgh Airport

Also Known As:
4 Points By Sheraton Pittsburgh Airport
Four Points By Sheraton Pittsburgh Airport Hotel Findlay Township
Four Points By Sheraton Pittsburgh Airport Hotel
Four Points Pittsburgh Airport
Sheraton Pittsburgh
Four Points Pittsburgh
Pittsburgh Four Points
Pittsburgh Sheraton
Address: One Industry Lane, Findlay Township, PA 15275
Phone Number:
Region: United States > Pennsylvania > The Alleghenies > Findlay Township
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Findlay Township
Price Range: ££
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Four Points by Sheraton, Pittsburgh Airport is located in the RIDC Park West complex, near local corporations including US Airways, Dick's Sporting Goods and Computer Associates. ... more   less 
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Four Points by Sheraton Pittsburgh Airport
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