We arrived early and were able to leave our luggage in the reception area and start enjoying the beach while the room was ready. Employees are very nice everywhere. We got a room in the first floor/pool area.Room was in good condition, but missed having a small fridge in the room. They were remodeling one of the restaurants...breakfast buffet was... More

A good place for couples, families, and anyone looking to unwind. There is nothing to do here at all, except swim in the pool, lounge at the beach, drink at the pool bar, and eat at the restaurant. Nicely landscaped, beautiful pool and pool bar. Try the Cocotazo drink...yummy! The restaurant food ("Deco") was straightforward, nicely presented, and reasonably priced.... More

This Hotel needs a lot of love and tender care. The lobby is very nice but the rooms are a mess. They are old, smelly and everything looks very decadent.My room had no telephone, to speak to the front desk I had to go personally. The pool area is nice and the access to the beach is good, but everything... More

the pool is only 3 feet deep and ////// not clean. because of that all my family ( family of 4 ) have an inffection in, inner ears. the surround area look beautifull,but this place need a better gardenner. the dinning table is not safe to put a drink in there. the balcony doors are broken,first become a body builder... More

There's a lot that is nice about this place- - the building design, the friendly desk staff, the helpful bar staff, and the location. There's potential, but it will only be met if and when the owners INVEST more money in maintenance and improvement. But there were far too many disappointing aspects of our stay for me to ever return.... More

It is a great place out of stress, great service, the bar in the pool so relaxing. I repeat this place every time I go to Rincon Puerto Rico! This year is the second time. I enjoy the escape to this place, the sunsrt, the food. I recommend this place.

We stayed here from sunday thru wednesday. Arrival: Parking is free. no chance of checking in early. You have to wait until three, but they let you use the pool until then. There were no pool/beach towels in the pool area the entire three days, you have to get them at the lobby. The towels are tiny and flimsy in... More

Great quiet resort on the beach facing west which brought amazing sunset shows evening after evening. The resort grounds are kept clean, with patio/terraza like areas; one to one side of the resort with hammocks and water fountains and the other leading to the restaurant, pool, & beach entrances. The pool was well maintained, with a pool bar, swim-up or... More

nice pool. nice beach. TERRIBLE customer service. some of the staff was very nice, others, have no concept of what customer service is. had a large group that i accommodated there, 12 rooms. once we check in, i was never contacted by the person who took my reservation. initially, instead of directing me to a group sales rep, i went... More