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Howard Johnson Hotel Carolina/San Juan Reviews, Puerto Rico/Isla Verde

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Howard Johnson Hotel Carolina/San Juan

2.5 of 5
4820 Isla Verde Ave, Isla Verde, Carolina 00979, Puerto Rico
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Howard Johnson Hotel Carolina/San Juan
116 traveller photos
Ranked #10 of 14 hotels in Isla Verde
3.5 of 5 stars 307 Reviews
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307 reviews from our community

    Trip type
Traveller rating
    74
    91
    78
    34
    30
Date Rating
Manati
1 review
“Horrible!!!”
1 of 5 stars Reviewed 24 May 2013 NEW

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Review collected in partnership with Howard Johnson

Vancouver
1 review
“pleasure”
4 of 5 stars Reviewed 24 May 2013 NEW

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Review collected in partnership with Howard Johnson

Virgin Gorda
2 reviews
“Friendly Staff”
3 of 5 stars Reviewed 23 May 2013 NEW

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Review collected in partnership with Howard Johnson

Cleveland
1 review
“Clean, friendly but needs work”
3 of 5 stars Reviewed 21 May 2013 NEW

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Review collected in partnership with Howard Johnson

Carmen M, Hotel Manager at Howard Johnson Hotel Carolina/San Juan, responded to this review
23 May 2013

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Meriden, Connecticut, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
“Great Experience”
4 of 5 stars Reviewed 14 May 2013

The hotel is a very good and reasonably priced one. The rooms are clean and the service superior. The complementary breakfast was a good way to star the day. It had all the appropriate items. My only criticism is about the wifi service. We were on the seventh floor and the wifi would come and go.

Was this review helpful? Yes
Carmen M, Hotel Manager at Howard Johnson Hotel Carolina/San Juan, responded to this review
22 May 2013

Dear Carmen R, Thank you very much for taking the time to share your experience about your recent stay with us. We are always in the lookout for ways to improve our services and become the best hotel possible. We are delighted that you were pleased with the clean room, service and breakfast. However we are sincerely apologetic for the... More

Hartford, Connecticut
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
“I liked it!”
4 of 5 stars Reviewed 14 May 2013

I had a late check in at about 7p. The check in was fast and the lobby looked clean. There is one elevator and the hotel has 10 floors. I stayed in room 610. The room was a double bed room for me, my mom and daughter (Mothers Day weekend). The room was small, the bed sheets had like a... More

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See 2 more reviews by Tobago01 for Isla Verde
Carmen M, Hotel Manager at Howard Johnson Hotel Carolina/San Juan, responded to this review
22 May 2013

Dear Tobago01, Thank you so much for taking the time to write a review about your recent stay with us. We are delighted that you were pleased with the breakfast and the overall service. We are also thankful to you for recommending our hotel. Thank you again for your feedback and we do look foward to welcoming you back soon.... More

New York City, New York
1 review
“Nice Staff!”
3 of 5 stars Reviewed 11 May 2013

We stayed here for 7 days - 6 nights. Good price and the only place with rooms for that length of time. The hotel needs a major renovation..... Room was shabby but very clean. Breakfast was basic, but the 10th floor room had a gorgeous ocean view and the attendants were really nice! You cannot beat the location! Cross the... More

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Carmen M, Howard Johnson at Howard Johnson Hotel Carolina/San Juan, responded to this review
22 May 2013

Dear SZqr, On behalf of the entire team at our hotel thank you for taking the time to share your overall experience during your visit with us. We trully appreciate having an opportunity to improve and become the best hotel possible. Iam glad to know that the highlight of your stay with us was the interaction with the team. I... More

Dingden, Germany
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
“Just OK”
2 of 5 stars Reviewed 7 May 2013

Arrived at the Hotel after a 10Hr flight. Rooms were ready, 3 DB + 1 J. Suite. The Double rooms were ok but need a refit real soon. The J.Suite was tatty and aged, but ok for 1 night. Breakfast was basic served on everything plastic. We left the hotel around 11am and went to the ship. I find P.R... More

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Carmen M, Hotel Manager at Howard Johnson Hotel Carolina/San Juan, responded to this review
22 May 2013

Dear Stephan P, Thank you for taking the time to share your feedback about your recent stay with us. We are always in the lookout for ways to improve our services and become the best hotel possible. We are dissapointed to hear that the room was not up to standard and that you felt it was tatty and aged. Once... More

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Was this review helpful? Yes 1

Review collected in partnership with Howard Johnson

Carmen M, Hotel Manager at Howard Johnson Hotel Carolina/San Juan, responded to this review
17 May 2013

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Christiansted, Us Vi
1 review
1 helpful vote 1 helpful vote
“Misrepresentation of airport shuttle”
3 of 5 stars Reviewed 5 May 2013

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Was this review helpful? Yes 1

Review collected in partnership with Howard Johnson

Carmen M, Hotel Manager at Howard Johnson Hotel Carolina/San Juan, responded to this review
17 May 2013

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Hotel Miramar
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Additional Information about Howard Johnson Hotel Carolina/San Juan

Also Known As:
Howard Johnson Carolina
Carolina Howard Johnson
Howard Johnson San Juan
Howard Johnson Puerto Rico
Howard Johnson Hotel Carolina/San Juan Puerto Rico/Isla Verde
Address: 4820 Isla Verde Ave, Isla Verde, Carolina 00979, Puerto Rico
Phone Number:
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 14 hotels in Isla Verde
Price Range: £
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Howard Johnson Hotel Carolina/San Juan
4820 Isla Verde Ave
Isla Verde, Carolina 00979
Puerto Rico
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