Is the worst hotel ever. The treatment we had was awful. No services and not a good speakers of English. This place sucks more

Well i thought i would arrive in a nice hotel,warm welcome and also to support its history . The room we ended up was big but needed immediately renovation !!! The bed was a mess as it was destroyed and couldnt sleep on it basically ! dirty sheets and were smaller than the bed Not so clean room and really... more

Knowing the history of the Granhotell Pupp as a famous landmark for centuries (and as a James Bond hotel too, LoL) - me any my girlfriend were looking forward to spend Christmas time there. And we were not dissapointed at all. The hotel is perfectly located, very nice, historical building with high ceilings and full of very nice details to... more

After 2 and a half hours in the road with a bus from Prague to Crlovy Vary , we saw the one of the beuatiful cities in the world . The hotel is like from a fairytale , you think like you are livimg in a different period of time ,like royalty . If you like traditional hotels you will... more

The Pupp hotel was a truly fantastic experience. We were in hotel for one night and we enjoyed very much. The location was excellent for shopping and tours. On the end of colonnade. Hotel stuff is wonderful, from check in to the end of our stay. We were in luxury class room, whis is very elegant, large room with very... more

I always check out Tripadvisor when I am booking a hotel and so was disappointed to read so many poor reviews. But thankfully I decided to take a chance and book our party of 6 into the hotel for 5 nights. I could not have made a better decision. I found - almost to a point - a complete 180... more

Having read some very "dodgy" reviews before arriving at the Grandhotel Pupp, my sister and I were very wary. However, we could not have been more delighted! The hotel building is breathtaking and Karlovy Vary itself is like a fairy tale. Arriving in snow was just magical. The hotel staff were amazing. Despite arriving early before check in time, we... more

The Grand Hotel Pupp is certainly well known and is supposed to be a delight to stay at. I had a different experience all together. On arrival I was very impressed by the grand building. However, getting my luggage to reception was not such a grand experience, even getting into the lobby was difficult. The disabled ramp at the front... more

We booked the grandhotel Pupp via a well known internet travel company at the last minute. The advert said Five Star Hotel. So we booked and found on arrival that we were put into an adjoining hotel which was supposed to be Five star, but did not even come up to three star rating. This hotel had been taken over... more