I am bringing A group customers for 10 years. I am always pleased with the service they are providing. The hotel is very clean, the doctors and treatments are really appreciated by my customers and there is a large variety of good quality food. I did not have any problems until today and I am strongly recommending the 14 day... more

My compatriots will understand about what I speak. There are all signs of Soviet sanatorium in 70s such as unfriendly personnel, the shabby furniture, absence of the service. Building of Hotel Termal is especially ugly against beautiful small houses of Karlovy Vary. Thermal pool is good but is not included in hotel rate. The staff is rude really. They have... more

We just planned a relax weekend in Karlovy Vary and it turned out a horrible experience with choosing this 4 star hotel. It looks like the panel buildings built during communist times. The room was not clean and we had to ask someone to clean once again. The shower was broken, they tried to fix it and couldn't and they... more

I stayed in this hotel long time ago, at that time I didn’t have enough experience of how to chose my hotel . long story short , these days that I benefit lot from TA form I felt oblige to help others avoid my same nightmare at this hotel . I literally burst on tears after I checked in to... more

I was there for one night, and my feeling is not good. This hotel is not good. if you are in Karlovy Vary you can try another one. I know that price seems nice (66 EUR for double), but the rest is very disgusting. Only two things are good, rooms and pool...Pool has "name" and rooms are after renovation...thats all..... more

I stayed in TERMAL resort for 2 weeks, within this short amount of time, the safe in my hotel room was robbed for money and all my jewelry. It was opened while i was out of the room and closed afterwards, i was missing about 9 thousand dollars worth of things. Police was called and nothing could be done because... more

Stayed here for 2 nights in August 2007. The hotel is a bit of a 70s monstrosity in the middle of some beautiful buifldings in the town and even though there has cleary been money spent on upgrading it still has a very 70s look and feel about it. On the positive side it was generally clean, room/bathroon was modern,... more

Stayed for one night with my boyfriend. We knew it was a hideous-looking building but the pool appealed to us. We arrived an hour after check-in, got our room keys and headed off to our room. Entered the room and it hadn't been cleaned so we went down to reception and told the girl at the desk. She immediately went... more

Nobody else has posted a review for this hotel, so I might as well. I stayed here with my boyfriend for four nights in mid-july. The hotel is unmissable in Karlovy Vary as it's the biggest and ugliest building in town. The lobby is very seventies and a bit sterile, but that's ok. Our room on the 8th floor looked... more