The rooms were very poorly decorated the bathroom shower was brown stains and yhe grout was coming away exsposing the tiles . the staff were unkindly towards you and never smiled. The location was exactly what you wanted ideally situated. Overall 3 Star for effort. More

This hotel has without a doubt seen better days. Very old fashioned but clean and rooms on the front are a decent size. Staff are friendly but some appear to lack real service professionalism, they can appear quite brusque. This is no 5 star more like a 3. More

We stayed here after the hotel we had orginally planned to stay in was double booked. Our travel agent sent us to the Ambassador, so we were going into there blind. We were told by the travel agent it was 5 star. It isn't, but this probably shouldn't put you off. The location was perfect for seeing Prague. Right on... More

It is an old building But unfortunately it lost its charm. The staff is fine and efficient. The lobby could really be nicer. Although there is a bar,you don't really feel you want to stay there long. It could be much more cosy. Long corridors on each floor will lead to your room. My room on the 5th floor was... More

I stayed on the hotel a few weeks ago and it was really nice, the situations is fantastic, the staff, the breakfast and of course the room. Definitely I will come back again. Thank you very much to make an unforgetable my stay in Prague. Wish all the best! More

I have stayed in this hotel on several occasions and have never been disappointed! it is very grand as you enter it, and this impression follows through as you move on to your room/suite! Everywhere is very tastefully decorated, even the lightind is lovely. The staff were all very welcoming and helpful, and the food is really excellent! It is... More

Was put off after booking this hotel,then read some reviews but belive me this hotel is very good,room was clean and tidy,breakfast good and all staff very pleasant. Excellent Location,Taxi fare around £18 from the airport. Would book again :) More

This is a clean hotel. Unlike some of the reviews listed here, I found the staff to be very accomodating, the rooms to be clean, and the breakfast to be adequate. It's not bad, it is not, however anything close to five star. It's clean, but worn... the carpet has patches, for example, the linens are clean but not luxurious... More

I recomended this Hotel in Prague, excellent localization,nice staff,confortable room. Martha,Brazil More