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Hotel Palace Praha


Hotel class 5.0 of 5
Evropska 370/15, Panska 12, Prague 11121, Czech Republic
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Reviews you can trust

96% Recommend
4.5 of 5 stars 179 reviews
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By trip type
All (179)
[ Date ] [ Rating ]
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5 of 5 stars
malvern
9 Nov 2009 | Trip type: Couples New

Had a really great stay at the palace. Rooms are spotless with some lovely touches. Buffet breakfast was good with plenty to choose from. One thing I would warn visitors of is the high prices though. Cost us nearly 50Euros to iron 5 items (take a travel iron!!) Prague itself is a great city with plenty to do and you'd... more

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4 of 5 stars
London
3 Nov 2009 | Trip type: Couples

This was a very very good hotel, but I would have expected to be knocked off my feet for a 5* hotel. Good Points: -Amazing shower, lots and LOTS of towels (love that) -Little extras in room like lots of side lights and a sitting area and desk, sewing kit, shower gels and soaps -Good aircon, nice corridors, prompt and... more

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4 of 5 stars
London
1 Oct 2009 | Trip type: Couples
1/1 found this review helpful

First impressions were excellent, the staff are well trained and maintained professionalism throughout the stay. As this was a special occasion, the staff were proactive and were one step ahead at all times. The only downside is that the hotel was very expensive in terms of dining, drinks and other amenities. Internet access is a hefty 300CZK for one hour... more

Management response from
Timo Unger, Manager

Dear guest, Thank you very much for taking your time to give us feedback on your recent stay in our hotel. It is extremely valuable for improving our services and guest’s satisfaction. We are very pleased to read the nice comments about our staff and your good experience with our services. As for the prices, we will happily consider your...

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5 of 5 stars
American in Abqaiq
29 Sep 2009 | Trip type: Couples
1/2 found this review helpful

From check-in to check-out (or is it Czech-in to Czech-out?), we were treated fabulously by the staff of this wonderful hotel. We arrived early before our room was ready, and they gave us use of the spa to shower and freshen up, and then treated to breakfast before given our room. We had booked a Junior Suite, but were upgraded... more

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4 of 5 stars
London
31 Aug 2009 | Trip type: Couples
0/2 found this review helpful

If you are looking for a great location to the center of Prague, this is your hotel. A charming hotel with lots of history. Beautiful rooms, comfy beds ! Great food ! The breakfast buffet is very impressive. On our first day the General Manager of the hotel sent up a bottle of champagne and some goodies. This was a... more

Management response from
Timo Unger, Resident Manager

Dear guest, Thank you for choosing Hotel Palace Praha for your stay. We are very glad that your overall impression of the our hotel was great. Nevertheless, we truly apologize for the inconveniences you experienced in our hotel with several staff members. We can assure you that the issue has been already addressed to the relevant persons and certain measures...

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5 of 5 stars
Oslo
24 Aug 2009 | Trip type: Couples

Stayed here for 5 nights with my wife and my parents and everything about the hotel was really good. more

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5 of 5 stars
Paris
23 Aug 2009 | Trip type: Family
1/1 found this review helpful

My wife, newborn daughter and I visited Prague for a 3 night stay at the Palace Praha. When we arrived the staff greated us warmly and showed up to our room where the baby's cot was already set up in the room. They even had a small bathrobe for our baby laid out in the bed. The room was clean... more

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4 of 5 stars
Israel
26 Jul 2009 | Trip type: Couples

I agree with the other reviewers that the Palace is a great place to stay. The service is impeccable and the rooms clean and very comfortable. The location is very close to the heart of the tourist district (Wencelas Square, Old Town etc) so it's super convenient. The exterior and street are bit dreary , however. Our room faced the... more

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5 of 5 stars
Atlanta
17 Jul 2009 | Trip type: Solo travel

After reading some negative reviews, I was hesitant to keep my reservation at the Palace. I can't speak for others, but my stay was perfect. I was given a two category upgrade complimentary. The room was a bit small but had a fantastic view of the castle. The rooms are clean and nicely decorated. The front desk personnel were warm,... more

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5 of 5 stars
Auckland, NZ
17 Jul 2009 | Trip type: Business
1/1 found this review helpful

We loved this hotel. We arrived from Vienna by train and were greeted with excellent front of house staff. They spoke good English and were informative and polite. They also arranged tickets to the Opera, city tours, taxis and transport easily. The hotel is situated in the centre of the old historical part of town and close to the train... more

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Hotel Palace Praha Also Known As

  • Palace Praha Hotel
  • Palace Praha Prague
Address: Evropska 370/15, Panska 12, Prague 11121, Czech Republic
Prague hotels Hotel Palace Praha
4.5/5.0
179