We have stayed at the Diplomat several times and always receive a warm welcome. On the last two occasions we took one of our grandsons with us, the reception staff were so friendly they remembered their names and on the second visit {when we took the younger grandson} , asked how his older brother was. No easy feat in such...
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It's difficult to stay in Prague in a bad and expensive hotel. Unfortunately I managed it. The hotel is very outdated itself, staff was excellent, very nice and helpful. We left the hotel early in the morning and just once had asked a receptionist to prepare breakfast boxes for us day before, so boxes were averting us in the morning....
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Dear Cestovatel_W,
I would like to thank you for sharing your feedback about your recent stay at Diplomat Hotel Prague with us and future guests. All comments we receive are taken extremely serious, and I can assure you that the points mentioned in your remarks have already been shared with the management team so that we can continuously improve our...
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We have been in this hotel for 2 nights with Groupon voucher. We had a great stay. The staff was very friendly and helpful. The room was big enough for 2 persons and it was very clean. We were not bothered by traffic or other noise and had good sleep. We had a good breakfast and dinner (very friendly staff...
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This hotel is well placed for exploring Prague. Metro, bus and tram stop just in front of the hotel. The rooms are well kept and very clean. Breakfast was perfect and everybody must be happy with that. We got an offer incl. parking place which is normally very expensive in Prague. If you want a good and comfortable place for...
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Dear edensity,
I would like to thank you very much for sharing your kind feedback with other travelers. We are really happy to read that we met your expectations completely. I do appreciate your objective comments and it will be my pleasure to share them with my team. It´s feedback like yours that helps us to improve our overall performance....
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Excellent Hotel. Felt very at home. Excellent staff. Clean and comfortable rooms/
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Dear Sir,
thank you for sharing your valuable feedback about your recent stay in our hotel. We are delighted that you enjoyed your stay in our hotel and you felt very much at home with us. Moreover, your satisfaction is our motivation! Therefore, we will pass your comments on to our management teams.
We are looking forward to welcoming you...
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If you go to Prague for leisure, forget this hotel. If you're in a one or two-day business visit, the venue of your meeting is within the hotel and doesn't really need an internet connection in the room, this might suit you. With the published rate, I was expecting the internet in the room should be free. In fact, they...
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Dear Sir,
thank you for your constructive feedback about your recent stay at our hotel. We really appreciate all comments from our valued guests as they help us to focus on areas of improvement.
I would like to point out that we are proud to be a perfect destination hotel for leisure as well as business travelers. Our ideal location...
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This is a great hotel. Everyone is very friendly and helpfull. Every guet is very important for them and they do everything needed to help us.
The rooms are very quiet and confortable, the food served in the breackfast was great and i loved the dinner i had there,everything was wonderfull.
Best hotel i've ever been. The reception team was...
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Dear Madam,
thank you very much for your positive comment on Tripadvisor. We were delighted to learn about your positive experience at Diplomat hotel.
We highly appreciate the comments we receive as we always strive to improve our products and services.
Thank you once again for your great contribution. I am very much looking forward to welcoming you in our...
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The hotel is old and a little shabby and could certainly benefit from a "make over". a few positive points: breakfast, the coffee shop and breakfast restaurants's design as libraries- loved the idea! last- very helpful and nice reception team.
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Dear guest,
I would like to thank you for your constructive feedback about your recent stay in our hotel. We really appreciate all comments from our valued guest as it helps to focus on areas of improvement as well as improve our overall performance. Our hotel is one of the largest hotels in Prague and we aim at providing the...
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We stayed in this hotel for 3 nights. It is within a stone-throw of the Metro and Tram stops that can take you to the Prague Castle or downtown Old/Wencesles Squares. Prague castle can be seen from the hotel, it is perhaps, 10-12 minute tram ride. Downtown squares are around 20 minute ride, but on the tram it's a neat...
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Dear guest,
thank you for sharing your valuable feedback about your recent stay in our hotel. We are delighted that you enjoyed your stay in our hotel to the fullest. Moreover, your satisfaction is our motivation! Therefore, we will pass your comments on to our management teams.
We are looking forward to welcoming you in our house again!
Sincerely,
Mathieu...
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Best holiday ever...
the Diplomat Hotel, I flew from London for a few days, I visited a couple of my friends, I stayed in this hotel and I was very pleasantly surprised.
Hotel taxi service from the airport took me out and helped me with luggage at the entrance, where they were soon joined porter.
At the reception I was...
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Dear Cynthia,
thank you very much for sharing your feedback with us and other travelers. We are really delighted to read about your memorable experience. Your satisfaction is our motivation! Therefore, I will pass your comments on to our whole team.
Thank you once again for your great contribution,we are very much looking forward to welcoming you back in our...
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