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The Diplomat Hotel


The Diplomat Hotel
Hotel class 4 of 5
Evropska 15, Prague 16041, Czech Republic
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Traveller Reviews

91% Recommend
4.0 of 5 stars 123 reviews
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By trip type
All (123)
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5 of 5 stars
Portugal
8 Jul 2009 | Trip type: Business, Solo travel New

I have stayed in Diplomat Hotel as I had a recommendation from a colleague to stay there. Usually I decide which hotel I stay at, but this time the booking was not organised by me. Therefore I had my reserves before getting there. However the Hotel location was great, as it is half way from the city center to the... more

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3 of 5 stars
Farnham, UK
31 May 2009 | Trip type: Business

The hotel reception is very welcoming as are the desk staff. Rooms OK but nothing special and there is an excellent buffet breakfast. However, the service in the bar and in particular the restaurant in the evening is unbelievably slow - it took 40 minutes to order dinner and another 45 minutes to receive it! The wines are incredibly expensive... more

Management response from
Philippe MAHUAS, Resident Manager

Dear guest, Thank you very much for taking the time to give your feedback about your recent stay in our hotel. It is with great sadneess that I read your comments about the poor service you have experienced while staying at the Diplomat Hotel. I can only profoundly apologize and guarantee you that this is an isolated case and that...

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5 of 5 stars
Malta
25 May 2009 | Trip type: Business, Solo travel

I stayed at the Diplomat Hotel as I had to attend a meeting there. the hotel lobby is attractive and welcoming. The staff were friendly and helpful. The room was comfortable, though the beds are a bit on the narrow side. Yet the bed was nice and comfy. The bathroom was very clean and well lit. The large LCD TV... more

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1 of 5 stars
Staten Island, New York
24 Apr 2009 | Trip type: Couples
1/2 found this review helpful

I was there for a vacation last week with my husband -When we checked in there were dirty dished in the room!! The refrigerator didn't work and they never fixed it even after several complaints-both by phone and in person! The shower curtain had a 8 inches of mold on the bottom of it- also never changed after several requests-... more

Management response from
Philippe MAHUAS, Resident Manager

Dear guest, Thank you very much for taking the time to give your feedback about your recent stay in our hotel, It is with great sadneess that I read your comments about the poor service and lack of cleaniless you have experienced while staying at the Diplomat Hotel. I would be grateful if you could provide me with more information...

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4 of 5 stars
London
25 Mar 2009 | Trip type: Business

I confirm the findings of other reviewers, this staff at this hotel are friendly & positive to guests. Rooms are big, bed is 6'6", comfortable with 2 armchairs, good desk, flat TV. Bright, cheerful decor. Breakfast buffet is good quality - non-runny scrambled eggs & even has baked beans & ketchup! Good coffee from self-service espresso / cappuccino machines. No... more

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4 of 5 stars
athens
31 Dec 2008
1/1 found this review helpful

I visited Prague for Christmas holidays and I stayed at Diplomat Hotel. I surely recommend it. It is very close to the metro station 3-5 minutes walking, very nice and clean, big rooms, vivid colours in the rooms, excellent breakfast,christmas music played when we were having our breakfast. If I go to Prague again I will definitely choose to stay... more

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4 of 5 stars
Prague
12 Dec 2008 | Trip type: Business, Solo travel
1/1 found this review helpful

The Hotel is well located at the end of the 119 bus route from the airport (20 mins - good as a taxi) and on the edge of the metro network, giving quick accessibility to central Prague and the tourist areas, should you want them. Staff are professional, polite and also quite friendly, although this doesn't extend to the Ukrainian... more

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2 of 5 stars
Salt Spring Island, BC
1 Dec 2008

We stayed at this hotel for five days pre-cruise. The public areas were clean and the staff helpful but the morning restaurant and the bar/cafe areas had many problems. The location was up the hill and a bit out of the way for Old Town but it was at the end of a short subway line so accessible. It was... more

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4 of 5 stars
London, United Kingdom
25 Nov 2008 | Trip type: Business, Friends getaway

Stayed in this hotel for 4 nights in November 08. The location is good, although out of the centre (we walked it in 30 minutes), there is a bus stop outside the hotel where the Airport Bus stops. Metro is also a 2 minute walk. Dejvicka Namesti was very nice and I would recommend a stroll around. Rooms are large... more

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4 of 5 stars
New York
20 Oct 2008 | Trip type: Couples

This was a very pleasant hotel, although really for business travelers. The service was excellent, except for internet access which was very expensive. The rooms were large and comfortable. Breakfast buffet was good. The hotel is a little out of the way it was within a block of the metro and the ttam system and walking distance, a longish walk,... more

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The Diplomat Hotel Also Known As

Address: Evropska 15, Prague 16041, Czech Republic