The hotel reception is very welcoming as are the desk staff. Rooms OK but nothing special and there is an excellent buffet breakfast. However, the service in the bar and in particular the restaurant in the evening is unbelievably slow - it took 40 minutes to order dinner and another 45 minutes to receive it! The wines are incredibly expensive... more

I stayed at the Diplomat Hotel as I had to attend a meeting there. the hotel lobby is attractive and welcoming. The staff were friendly and helpful. The room was comfortable, though the beds are a bit on the narrow side. Yet the bed was nice and comfy. The bathroom was very clean and well lit. The large LCD TV... more

I was there for a vacation last week with my husband -When we checked in there were dirty dished in the room!! The refrigerator didn't work and they never fixed it even after several complaints-both by phone and in person! The shower curtain had a 8 inches of mold on the bottom of it- also never changed after several requests-... more

I confirm the findings of other reviewers, this staff at this hotel are friendly & positive to guests. Rooms are big, bed is 6'6", comfortable with 2 armchairs, good desk, flat TV. Bright, cheerful decor. Breakfast buffet is good quality - non-runny scrambled eggs & even has baked beans & ketchup! Good coffee from self-service espresso / cappuccino machines. No... more

I visited Prague for Christmas holidays and I stayed at Diplomat Hotel. I surely recommend it. It is very close to the metro station 3-5 minutes walking, very nice and clean, big rooms, vivid colours in the rooms, excellent breakfast,christmas music played when we were having our breakfast. If I go to Prague again I will definitely choose to stay... more

The Hotel is well located at the end of the 119 bus route from the airport (20 mins - good as a taxi) and on the edge of the metro network, giving quick accessibility to central Prague and the tourist areas, should you want them. Staff are professional, polite and also quite friendly, although this doesn't extend to the Ukrainian... more

We stayed at this hotel for five days pre-cruise. The public areas were clean and the staff helpful but the morning restaurant and the bar/cafe areas had many problems. The location was up the hill and a bit out of the way for Old Town but it was at the end of a short subway line so accessible. It was... more

Stayed in this hotel for 4 nights in November 08. The location is good, although out of the centre (we walked it in 30 minutes), there is a bus stop outside the hotel where the Airport Bus stops. Metro is also a 2 minute walk. Dejvicka Namesti was very nice and I would recommend a stroll around. Rooms are large... more

This was a very pleasant hotel, although really for business travelers. The service was excellent, except for internet access which was very expensive. The rooms were large and comfortable. Breakfast buffet was good. The hotel is a little out of the way it was within a block of the metro and the ttam system and walking distance, a longish walk,... more