The staff were extremely unfriendly, to the point of rudeness, unhelpful and aloof. The only assistance we had from the reception staff was if we specifically asked about something. Otherwise they were not forthcoming with information about Prague. If any of the waiting staff in the dining room smiled, their faces would break! It became a ritual to try to... more

Location is decent but there are other hotel with better location... I've been in better 3* hotels!!! We paid for "deluxe" room but had to complain to get one after being in put in a standard one. The following examples will give you a feel for it: No iron - you have to pay full laundry charge to get a... more

I stayed at the hotel for 4 nights. Its an amazing hotel, the only down side was the lack of some sort of entertainment. Be it a sauna or gym, plus they had cable with over 20 channels, only that they were in Czech or german apart from Sky news......even Mr bean was in Czech. Apart from that, I would... more

I stayed at the Hotel Esplanade for 4 nights in May this year with my mother and we thoroughly enjoyed our stay. The room was spotless and spacious, and the staff were extremely helpful. Their English was fantastic, so my lame attempts to speak Czech were, although appreciated, unnecessary. We found it easily walkable to all areas of the city,... more

We were very pleased with everything about the hotel -from excellent service to great location. Also great hot breakfast. more

The lastmin.com description of this hotel is totally misleading. There is no way the Hotel Esplanade is a 5* hotel to an international standard. In fact, we have since learnt that the over-optimistic rating is on account of a system in the Czech Republic which allows hotels to award their own stars. I would not recommend the hotel to anyone... more

Very nice renovated hotel...I´ve already been in the Hotel Esplanade Prague 4 years ago and now I stayed there for a few days. Happily surprised at how the rooms are changed cosy ,modern -nicely decorated and comfortable it was! ...and so much comfortable bed, unfortunately I forgot to ask the name of the mattrass ! Great staff in the restaurant... more

This elegant hotel was a European treat. The rooms were lovely, if small, bathrooms wonderful, all appointments first rate. The staff was congenial, and helpful and knowledgeable. The restaurant was terrific and the gentleman who was our waiter spoke perfect English and was very attentive. The breakfasts were more than generous and the place was spotless. It is at the... more

All was positive in Esplanade. Amazing staff was friendly and helpful. I can recommend this hotel to all travelers. more