The things that were good were very good: staff were considerate and helpful, breakfast, room service and their restaurant served great food, the decor was lovely. The spa was clean, attractive and provided a pleasant experience. (I echo the sentiment though, that the pool is too cold to be enjoyable for long.) I truly enjoyed my stay. My discomforts were... more

Expensive, but opposite main train station, and had rooms when others were sold out.Old world elegance, very nice room, but do not eat dinner in the dining room. empty at dinner time, full at breakfast. I sent dinner (duck) back to kitchen, not acceptable. more

The best thing about the Carlo IV is the web site, don't be fooled! The common areas are to five star standards but our room was about a two. The fixtures (sink and toilet) were chipped and the bath/shower was really poor and unstable underfoot. The pool was dirty and gritty underfoot, cold and none of the jets were switched... more

If you want luxury, but want affordable prices you must go to this hotel, staff were very friendly and helpful, nothing was too much trouble for them, being off the main part of central Prague, it took us 15 mins to walk into the old town, if you wander into the Easter market in Old Town square avoid the people... more

A lovely hotel, staff were friendly and the room was lovely, clean and big. The pool was a little cold. We had a fantastic honeymoon but problems arose when we left. Firstly they tried to charge us on departure for the whole of our stay although we had already paid using expedia on credit card. This was sorted out but... more

Having read some of the reviews on this site describing the Carlo IV as cold and unfriendly, I was unsure whether my partner and I had chosen the right venue to celebrate our engagement....upon arrival all my fears disappeared immediately! On arrival we were greeted by very friendly staff who remained friendly and attentive throughout our 5 night stay. The... more

I booked with Expedia at fairly short notice as a surprise for my husbands 40th birthday. The hotel is the best I have ever stayed in. Pure class and luxury. The building was previously the National Bank of Czechoslavakia ad many of the historical features have been retained and give the hotel an awesome character. Our bedroom had a beautiful... more

great hotel, perfectly renovated with nice rooms & a big spa/pool; only the entrance with a lot of stairs (and no elevator) are not adequate for a top/5star hotel more

I picked this hotel for my honeymoon last September. I had read reviews previously saying that to be treated well you should dress smartly. So my wife and I did just that, and Im glad we did. The reception from the front of house staff was never anything other than frosty although the restaurant staff were excellent. Our room was... more