I stayed here for one night in mid-October 2009. I had already paid-for and been booked into another hotel (4 star) but it could not accommodate me due to some problem with the water, so they had already transferred my reservation to a sister hotel - Hotel Step, which says it is 3 star - and booked a taxi to... more

Fantastic value and very nice elegant hotel. Great Facilities on site. Bedrooms comfortable, clean and perfect for my needs. A kettle and tea making facilities would have been appreciated but I found out at end of my trip other people had simply asked at the bar for hot water and cups and there was no charge. The surrounding area is... more

we knew the hotel was a bit out off town so booked it on the basis off all the activitys to do at the hotel. what a bad idea that was, the swimming pool was shut for redevelopment, the golfing games were shut and the bowling was shut, tennis and squash was only thing open, you also have to pay... more

My other half and I, decided to go Prague in July 08 (budget holiday) for a week. We got a taxi from the airport to the hotel and the taxi man was real nice. As we toured through the city he gave us some background and sightseeing information. As we arrived at the hotel it looked quite nice, with a... more

Overall good but some aspects of the hotel could be better... Nice reception and bar area however some furniture are a bit tatty . Very well heated but lack of practical information (no price list for mini bar)...very few clothes hangers and some broken things in the room which did not really affect comfort. Breakfast buffet was little disorganized nothing... more

Just got back from Prague and couldn't wait to write review about disappointing stay in Step hotel.We were very pleased to see how clean the room was when we arrived. We are Slovakians living in England, so we didn't expect double duvet. We quite liked breakfast, which reminded us Slovakian breakfast. And we also enjoyed bar downstairs. Bar staff was... more

Just came back from staying at the Step Hotel in Prague. Outside the hotel looked quite good but inside disappointment lay ahead! Arrived at 10.00oclock at night. Reception staff unfriendly and unhelpful. We had booked a triple room but the bed was not made up ( foldaway chair) and when we tried to erect it we found it was broken.... more

When I read the reviews about this hotel, I freaked out! I thought it was going to be awful ... actually, it wasn't that bad. We found the hotel after asking a man in the street (Czech people are always happy to help you). We did have to climb the notorious 69 steps before reaching the hotel (it is not... more

Spent 5 nights here with my girlfriend,and it has to be said that the sparkling exterior belies the shodiness beneath. The "Double" bed was 2 singles joined by blankets with 2 single duvets..mmmm...we only really heard the trains when they blasted their horns!! The lack of tea/coffee making facilities is another minus point,and as for breakfast,well...it's cold,shrivelled poached eggs,hot dogs(cold).or... more