We stayed here in January 2009. Initially impressed by the location and size of rooms. However on the second day of a 4 night stay the water stopped working around lunchtime. When it started running again it was brown and smelly. Unfortunatley it remained like this for the rest of our stay. When asking the reception staff about it, the... more

Location of hotel good for a base to explore. Rooms were really big, tall ceilings etc. Staff on desk unhelpful and didn't want to help when asking for recommendations. more

The hotel is ideally situated for all forms of public transport - the metro and trams are a 50 metre walk and only 15 minutes walk to Wenceslas Square. The hotel itself is very presentable, but would benefit from in-room tea / coffee making facilities. The staff are very helpful and friendly - especially Iva in reception. She kept us... more

Very nice nice warm and cosy hotel. Stayed for 2 nights,To see the city wasn't in the hotels much. Very easy to find 1 min walk from metro. Perfact location!!! On arrival i was worried as the receptionest couldn't speak very good engish,Anyway after about 5-10mins finally got checked in,Got our room key and away we went. The reception is... more

Chose the Raffaello for a cheap 2 night stay with my friend. I emailed in advance as we had booked a double superior, however I wanted a room with 2 beds as we were 2 girls travelling. They said no problem. We arrived early and were told we could check in straight away! - Great. Hotel seemed pleasant - small... more

We stayed at the Raffaello for 3 nights in January. The hotel could not have serviced our needs better, it was clean, roomy, warm and cosy. The bed was very comfortable. We had a room at the back of the hotel and therefore were not botherd by any noise from the road. We were allowed to check in early, this... more

The hotel is clean, ambient, friendly and feels very safe. The room was small but not cramped for two people, and was very clean, especially the bathroom. The shower was at half height which might be a problem for some people but for us it was fine. Also, the lifts do not stop on the floor, but instead between them... more

I stayed here with a friend in late September and thought that this hotel was quite good value for money. the room we had was fairly spacious & the bathroom was very good. the breakfast is nice and should suit most people. the things i didnt like were the location and the traffic. the location is a bit dreary and... more

Four of us stayed here for two nights, 31/10 to 2/11. We were given two rooms on the ground floor at the front of the hotel. There was traffic noise, but nothing bad. Our room was slightly smaller than our son's room but again no big deal. The shower room was completely tiled and looked new and kept clean. The... more