Having all the rave reviews I was expecting better. First we were offered a room in the basement, dark with noise of work going on outside. Finally settled on a room in the attic, which at least was bright and large, however it was far from luxury. The windows were small and the decor simple. The shower had seen better... More

Delighted with the warm welcome received at this stylish hotel. Check-in was smooth and professional. We immediately felt comfortable with the help of the friendly staff who could not do enough to help us settle into the hotel and surrounding area. The suite was spotlessly clean and to a very high standard of decor. The white robes, slippers and toiletries... More

This hotel is absolutely perfect and great location! We order” Deluxe room” with view and we got a perfect views from fourth floor over the castle and Charles Bridge. We felt like king and queen on this hotel. This hotel is beautiful and elegant. It was wonderful to get a glass of wine and watch the view. Checking in was... More

The location is absolutely perfect to explore the city. It is 150m to Charles Bridge that links the two most important areas for tourists: the castle and the center. So the hotel is within a 10 min walk to most of the interesting places. We felt quiet safe in the area at night. We booked a Deluxe Suite with View.... More

This hotel is located right across the street from the river, near the Charles Bridge. The views are fantastic, especially at night: palaces, spires, ornate bridges. Everything is within walking distance. The rooms are huge, even by American standards, with real queen beds. (Most hotels in central Europe seem to push two double beds together.) It's an old palace where... More

This hotel is beautiful and elegant. The lobby alone was striking--we walked in and were welcomed by friendly staff sitting at inviting desks, rather than standing at stuffy counters. The check-in process was easy and we were provided with a city map and plenty of tips and recommendations on various Prague excursions. We stayed in a standard room (#403), which... More

Stayed May 2012. Extremely romantic room overlooking the Charles Bridge - excellent restaurant nextdoor called Phoenix (spelling different) restaurant, walking distance to many of the sites and to Prague Castle. We had turndown service every evening and the hotel helped us with figure out train travel to Kutna Hora and arranged for a taxi to take us to the airport.... More

Pactuv Palace was my favorite hotel in the world in 2002. I came back recently and Mamaison Suite Hotel Pactuv Palace is still my favorite hotel in the world. It is the most beautiful hotel palace I've ever experienced. You are treated like a prince and/or princess by the staff from the moment you enter and to the moment you... More

We were in town, for 4 days visiting our son who is studying in Prague. We must have had the most beautiful view in Prague, of the bridge and castle. We had a wonderful suite, where we could all visit, share a bottle of wine, and gasp at our view. It was a great location. The staff was very kind... More