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Majestic Plaza Hotel Prague

Stepanska 33 Praha 1, Prague 110 00 Czech Republic
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Traveller (1144)
Room & Suite (512)
Dining (67)
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About

#69 of 645 hotels in Prague
Location
Cleanliness
Service
Value
Travellers' Choice
The elegant Majestic Plaza Hotel Prague is located right in the heart of Prague, only 300 metres from famous Wenceslas Square. Wi-Fi is available for free and all rooms feature free coffee and tea making facilities. Majestic Plaza Hotel Prague consists of 2 historical buildings in unique styles: Art Deco and Biedermeier. Fine dishes from all around the world are served in the hotel´s restaurant.
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Property amenities
Secured parking
Free High Speed Internet (WiFi)
Fitness / spa changing rooms
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Massage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Car hire
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Private balcony
Minibar
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Classic
Mid-range
Languages Spoken
English, Czech, German

Location

Stepanska 33 Praha 1, Prague 110 00 Czech Republic
Name/address in local language
Majestic Plaza Hotel Prague
3,326Reviews122Q+A100Room tips

Reviews
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Tim&Damo wrote a review 16 Mar
Castle Donington, United Kingdom20 contributions22 helpful votes
Upon arrival in the reception area, it is clear to see this hotel would have been the blueprint for luxury a few decades ago. The marbled floor, the pillars, the grand light fittings, and comfy relaxing chairs provided an impressive initial welcome. The bar is also situated in the entrance area and offered a casual, pleasant atmosphere with helpful & friendly bar staff. Check-in was smooth without too much fuss. Unfortunately, the impressive start did not last long. Our room was situated on the 4th floor & overall appearance was dated with a dark wood, heavy, stand-alone wardrobe & similar dark wood fittings throughout the room. Back in the day, this would have been acceptable & fitted in with the ambience of the time, but in a modern world, for us at least, it missed the mark. However, a positive is that the rooms can be serviced daily if needed & were clean & tidy. The room was small, but the large king-size bed was comfortable. There were tea making facilities including a kettle and a small fridge. A multi plug socket was near the bed, allowing for two mobile phones to be charged with convenience. However, the air conditioning unit appeared broken with the on switch missing & no remote control for the unit. The room got very stuffy, the window did open but then with all the city noise, so uninterrupted sleep was not possible. The TV had only a small amount of English speaking channels consisting mainly of news & a comedy channel. A better selection would have been useful or at least a TV that had dual lingual audio, so at least the films & certain TV shows broadcast in English would be available in their original language rather than dubbed over. The bathroom was modern with a powerful shower & complimentary shower gel & toiletries & there were no complaints in this regard. There seemed to be confusion over the late check out policy. We were told 3 different things by 3 different receptionists, from you need to ask on the morning of your departure to we don't do it. Breakfast was included, which was pleasant enough in the dining area. There was a range of options, including bacon & sausage & was help yourself buffet style. Overall, on the surface, or certainly in the entrance, bar & reception area, this hotel appears to live up to its name. However, there was too much lacking with the finer details overall, confusion over hotel policy & a dated room that disappointed. This hotel certainly will not be on our radar next time visiting Prague.
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip: Bolt taxis are very cheap in the city. Bar area is pleasant to begin the evening with a couple of...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Alexander R wrote a review 13 Mar
1 contribution
The room was very clean and the Staff very polite and friendly. The breakfast also left nothing to be desired. Absolutely everything you can even think of as a breakfast - they offer it. The Staff also took care of everything breakfast related immediately. Tables were always cleaned instantly, the food was constantly refilled so nothing was empty at no time. If i will revisit prague, i will revisit this Hotel.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Enjoy your stay
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Johana Dobrá, Guest Services / Front Office at Majestic Plaza Hotel Prague
Responded 5 days ago
Dear AlexanderrY8275PT, Thank you for your fantastic review! We're thrilled to hear that you found our rooms very clean and our staff polite and friendly. It's wonderful to know that you enjoyed our breakfast offerings and that our staff took excellent care of your needs promptly. We can't wait to welcome you back to our hotel when you revisit Prague! With kind regards, Johana Dobrá Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reza S wrote a review 13 Mar
1 contribution
It wars an excelent Check in and the Concierge wars helpful. The room is beautiful and breakfast for everbody. It wars our First visit in the Hotel an Not The Last.we will come back to visit the Hotel again and see more from the beautiful City!!!
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Johana Dobrá, Guest Services / Front Office at Majestic Plaza Hotel Prague
Responded 5 days ago
Dear RezasO1038YP, Thank you for your wonderful review! We're thrilled to hear that you had an excellent check-in experience and found our concierge helpful. We're delighted that you like the room and the breakfast options provided. We can't wait to welcome you back for another visit! With kind regards, Johana Dobrá Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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bevmorris21 wrote a review 13 Mar
Lancs5 contributions1 helpful vote
Arrived to a welcoming reception area. The hotel is well within walking distance to many attractions and the busy shopping main street. The hotel room was clean & spacious with plenty of storage. The down side to the room was the walls are so thin you can hear everything next door to you !!! Large choice at breakfast - not very hot though. Overall - satisfactory
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Johana Dobrá, Guest Services / Front Office at Majestic Plaza Hotel Prague
Responded 5 days ago
Dear Bevmorris21, Thank you for your recent visit and for sharing your experience with us. We're delighted to hear that you found our reception welcoming and enjoyed the convenient location, as well as the cleanliness and spaciousness of your room. We regret any disruption caused by noise from neighboring rooms. If you encounter such an issue during your next stay, please don't hesitate to contact our hotel reception immediately. We'll be more than happy to offer you the option to relocate to a different room. We hope to welcome you back for an even more enjoyable stay. With kind regards, Johana Dobrá Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mirjana B wrote a review 11 Mar
1 contribution1 helpful vote
+1
Total disappointment, avoid this hotel. I was there for four nights, in those few days I didn't feel welcome at any moment. From the first day we had problems, we were not introduced to the system, and I must emphasize that everything was paid in advance. The room we paid for was not the same as the picture and was very small. When we moved in, we got another room that was bigger, but very outdated, the guests from the room next to us have knocked on the wall for two nights, because everything could be heard from the next room, there is no insulation at all. The room was very dark, with a high ceiling, the mini bar was empty, the pillows are very bad, there are no sockets next to the bed. The cleaners came every day to change towels and sheets, the first day I found my pajamas on the floor. The staff at the reception is very rude, when we complained that we didn't get the room we paid for, the girl at the reception rudely replied that we can be happy for that room, there are also plenty of smaller rooms. The first morning when we went to breakfast, the girl in front of the restaurant didn't even greet us, she just asked for the room number and when we told her, she told us that there was another restaurant we should go to. Also, when we sat at the bar a couple of times, each time we drank the same drink and each time we were charged a different price. I have been to a lot of hotels, but in this hotel we felt that we were not welcome, the staff does not care about the guests at any time, very rude and rude approach towards the guests. Totally unprofessional behavior for a hotel that supposedly has 4 stars. In that room we were put in, I felt like I was in a two-star hotel. The only good thing is the ok location, everything else is zero points. Total mess by the employees. Prague is a very nice city, but if you are coming to Prague, avoid this hotel, you will miss it. 👎
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Not reccommended to stay in that hotel!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Johana Dobrá, Guest Services / Front Office at Majestic Plaza Hotel Prague
Responded 6 days ago
Dear 663mirjanb, Thank you for sharing your feedback with us. Let me start with saying that we checked you in 3 hours prior the guaranteed check in time. I recall our conversation at the lobby bar, where you shared your dissatisfaction with the initial room and presented a picture of the room you preferred. In response, we promptly contacted our housekeeping team to prepare and clean the desired room in advance. It's important to note that the original room was styled in Art Deco, while the room you moved to is designed in the Biedermeier style which I mentioned at the lobby bar. The distinction in styles may have contributed to the perceived difference, but rest assured, the room is not outdated, rather, it offers a unique aesthetic. If you had informed us about the issue with the sockets by the bed during your stay, we would have gladly provided you with an extension cord. Regarding the varying prices at the lobby bar, we would like to clarify that our establishment offers happy hours from 16:00 to 19:00, during which special pricing is applied. Additionally, we provide a discounted card offering a 10% reduction specifically for our hotel guests. These promotions may explain the differences in prices you encountered during your visits to the lobby bar. Rest assured, we made every effort to ensure your stay was comfortable and pleasant. With kind regards, Johana Dobrá Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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little_tykes wrote a review 1 Mar
West Yorks12 contributions22 helpful votes
Fantastic hotel, excellent value for money: the room was spacious, warm and spotlessly clean. The breakfast was great with plenty of options and served until late which is a bonus when you’re on holiday. I would not hesitate to recommend to anyone who is looking for a good nights sleep just a short and easy stroll from central Prague and everything it has to offer.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Johana Dobrá, Guest Services / Front Office at Majestic Plaza Hotel Prague
Responded 2 weeks ago
Dear Little_tykes, thank you for your lovely review. We're thrilled to learn that you found our hotel's location convenient, the rooms spacious and clean. It's wonderful to know that you enjoyed our breakfast options. We appreciate your recommendation and look forward to welcoming you back for another enjoyable stay! With kind regards, Johana Dobrá Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ryan wrote a review Feb 2024
Sheffield, United Kingdom17 contributions2 helpful votes
Me and my wife stayed here for a long weekend and were rightfully impressed. The staff were very friendly and the breakfast never left us needing more, comfy beds and an all round great trip. The location is ideal to be in walking distance of wherever you may wish to visit, but still being quiet enough to ensure a great nights sleep.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Johana Dobrá, Guest Services / Front Office at Majestic Plaza Hotel Prague
Responded 2 weeks ago
Dear Ryan L., thank you for choosing to stay with us. We're overjoyed to hear you had a great weekend experience. Your kind words about our friendly staff, satisfying breakfast, comfy beds, and convenient yet quiet location mean a lot to us. We hope to welcome you and your wife back for another stay soon! With kind regards, Johana Dobrá Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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heather m wrote a review Feb 2024
Belfast, United Kingdom13 contributions12 helpful votes
Stayed here ask week with 2 groups of friends had a lovely time rooms lovely so central great selection at bfast time Great happy hour especially the cocktails really great staff in bar which we were in for the 3 nights we there loved the processor at breakfast lol spotless and good value would defo go back
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Johana Dobrá, Guest Services / Front Office at Majestic Plaza Hotel Prague
Responded 3 weeks ago
Dear Heathermcatee, thank you for taking the time to share your review on Tripadvisor.com. We're delighted to learn that you and your friends had a lovely stay, found our hotel's central location convenient, that you enjoyed the breakfast selection. It's wonderful to hear that our staff's friendliness added to your positive experience. We look forward to the opportunity of welcoming you again in the future! With kind regards, Johana Dobrá Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sarah K wrote a review Feb 2024
London, United Kingdom134 contributions58 helpful votes
Nice centrally located hotel in between Mustek and Museum Metro stations. Rooms were a little dated with dark wood throughout. Bathrooms large. Bedding a bit weird double bed single duvets ? Good free breakfast. Never used hotel restaurant or bar.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Johana Dobrá, Guest Services / Front Office at Majestic Plaza Hotel Prague
Responded 3 weeks ago
Dear Sezsunshine, thank you for your feedback. We are happy to hear that the location of our hotel was convenient for you, that you found our bathroom large and the breakfast good. We apologize for any confusion about the bedding – it's a standard arrangement in the Czech Republic. If you prefer a different setup, please inform our reception during your next stay, and we'll happily provide one large duvet for your comfort We look forward to the chance to host you again soon, with the hope of making your next visit even more enjoyable. With kind regards, Johana Dobrá Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Simon W wrote a review Feb 2024
Scunthorpe, United Kingdom191 contributions49 helpful votes
+1
Just come back from a 4 night stay here. Had a superior room on the 6th floor with a balcony looking over the rooftops . Bed was comfy, room was kept spotless and tastefully decorated and furnished. The only thing I would say was the room temperature was a bit on the warm side even with air con on but we got by. Least we weren't cold. Hotel is located on a street just off Wenceslas Square which has a few bars , restaurants and hotels on which we thought was located perfectly for what we wanted. Local Czech restaurant across from hotel was nice for local food. Titanic steakhouse . When you turn left out of hotel front and head towards Wenceslas Square you'll come across what looks like an old theatre type place called Lucerna which is interesting to visit now it has bars & shops inside aswell an upside horse hanging from the ceiling with Wenceslas riding it! Breakfast at the hotel had a very good choice of food. I tend to steer clear of English breakfast type foods nowadays as I'm getting middle aged and prefer porridge which I have to say theirs was excellent. Loads of fruit on offer and the Czech cakey things if you like that for breakfast. You certainly shouldn't be leaving the breakfast room hungry. If you are you're too fussy! Staff were very pleasant at hotel. Didn't eat meals or drink at hotel as we prefer to explore local eateries. Just be aware incase you didn't know you have to pay 50 czk per person per night tax . We weren't aware and the people behind us weren't but I think it's just the tourist tax you pay all over Europe now . Overall would I stay here again if I returned to Prague? Yes I'd pick this straight away without hesitation
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Johana Dobrá, Guest Services / Front Office at Majestic Plaza Hotel Prague
Responded 3 weeks ago
Dear SimonwC6991VV, thank you so much for taking the time to share your detailed and positive experience during your recent stay at our hotel. We are delighted to hear that you enjoyed the comforts of our hotel, including the comfy bed and the tasteful decor. We're pleased to know that you found our location convenient and that our proximity to Wenceslas Square suited your preferences. It's wonderful to know that you would choose our hotel again if you returned to Prague. We look forward to welcoming you back for another enjoyable stay. Thank you once again for your valuable feedback. With kind regards, Johana Dobrá Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£54 - £141 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western prague, prague best western
FORMERLY KNOWN AS
Best Western Premier Hotel Majestic Plaza
LOCATION
Czech RepublicBohemiaPraguePraha 1 (City Center) / Nove Mesto (New Town)
NUMBER OF ROOMS
182
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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MAJESTIC PLAZA HOTEL PRAGUE - Updated 2024 (Czech Republic)

Frequently Asked Questions about Majestic Plaza Hotel Prague
Which popular attractions are close to Majestic Plaza Hotel Prague?
Nearby attractions include Prague Best Experience (0.2 miles), Kontakt Bar (0.1 miles), and NaFilM: National film museum (0.3 miles).
What are some of the property amenities at Majestic Plaza Hotel Prague?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Majestic Plaza Hotel Prague?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Majestic Plaza Hotel Prague?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Majestic Plaza Hotel Prague?
Yes, secured parking is available to guests.
What are some restaurants close to Majestic Plaza Hotel Prague?
Conveniently located restaurants include Namaste India Palackého, Al Tagliere, and Ekant Indian Restaurant.
Are there opportunities to exercise at Majestic Plaza Hotel Prague?
Yes, guests have access to locker rooms available in the fitness centre during their stay.
Does Majestic Plaza Hotel Prague have airport transportation?
Yes, Majestic Plaza Hotel Prague offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Majestic Plaza Hotel Prague located near the city centre?
Yes, it is 0.2 miles away from the centre of Prague.
Are any cleaning services offered at Majestic Plaza Hotel Prague?
Yes, dry cleaning and laundry service are offered to guests.
Does Majestic Plaza Hotel Prague offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.