Sheraton Sopot Hotel, Conference Center & Spa 5* (Poland) - Hotel Reviews

Address: Powstancow Warszawy 10, Sopot 81-718, Poland

Region: Poland > Northern Poland > Pomerania Province > Sopot

Amenities:

Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#2 Luxury Hotels in Sopot

#2 Business Hotels in Sopot

#4 Family Hotels in Sopot

#6 Romantic Hotels in Sopot

Price Range: ££

Hotel Class:5 star (5*)

Official Description (provided by the hotel):: The hotel, located direct on the beach of the Baltic Sea and just beside famous longest wooden pier in Europe, offers 189 guest rooms, bars & restaurants, conference center and spa. ... more less

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Also Known As:: Sheraton Sopot Hotel, Hotel; Sheraton Sopot Hotel, Hotel Sopot; Sheraton Sopot Hotel, Conference Center And Spa

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185 reviews from our community

See which rooms travellers prefer - 20 traveller tips

espenfjo

Oslo, Norway

Reviewer

4 reviews

Reviews in 2 cities

“Very luxurious and nice”

Reviewed 20 May 2013 NEW

Very nice and modern Hotel, very nice rooms and placement by the pier and the beach. Staff were a bit unsure, but I think that was just a language barrier as they were very friendly and efficient to the natives. Had some issues with the shower / bath water not being warm in the evening tho. Too bad. Next time... More

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havard01

Northants

Senior Reviewer

10 reviews

8 hotel reviews

Reviews in 9 cities

5 helpful votes

“A nice hotel”

Reviewed 6 May 2013

I stayed here on a business trip in October 2012, and i'm glad I did. The hotel is located in the Sopot area of Gdansk, right next to the sea and the large wooden pier. In addition to this there are a number of new shops, restaurants and bars near by, which make your stay more appealing. Staff at the... More

Dear havard01 Thank you very much for your comments on Trip Advisor. We appreciate your detailed review and we are happy to hear you enjoyed your stay at Sheraton Sopot Hotel Conference Center & Spa. It is always a delight to know that our staff have gone the extra mile to serve our guests. Again, we thank you for your... More

Krystian_13

Warsaw, Poland

2 reviews

2 helpful votes

“Great localisation, terrible staff.”

Reviewed 5 May 2013

I've stayed there for 2 days, my rate was changed without notice from 283PLN per night to 1000PLN per night (without taxes) after speaking to Supervisor it was corrected. Not to mention additional charge of one night to my credit card for a canceled reservation I didn't make, extremely long check-out time (express check-out is not known here). Requested room... More

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Dear Krystian_13, Please accept my apologies for the inconvenience caused. As much as we try to do our best and please customers sometimes systems and software fail, putting staff under a lot of pressure to handle quick and efficient check in or check out. I believe this was the case when you were leaving the hotel a couple of weeks... More

Kubicki

Zagnansk

Contributor

13 reviews

13 hotel reviews

Reviews in 12 cities

1 helpful vote

“Not cheap, but worth the money”

Reviewed 27 April 2013

We booked 3 executive rooms for our vacation stay in Sopot. Check-in is from 2PM, but we arrived much earlier and we had to wait for our rooms to be cleaned. We wanted to use the wifi but the receptionist said she has to ask the concierge to input the code (?). We can't get one as we are not... More

Dear Kubicki Thank you for your comment and I do apologize that you have experienced delay at check in. It is not easy to please requests for late checkout and early check-in especially when it comes to some of our best rooms. I have addressed the issue with the internet log in with our reception associates. Kindly note that you... More

Speel

Tonsberg, Norway

Top Contributor

63 reviews

Reviews in 16 cities

52 helpful votes

“I will be back!!!”

Reviewed 19 April 2013

I'm very hard on Hotels. I think the rooms should be spotless, without chipped marble and dirt in the windows sills. We decided to stay at the Sheraton so we could enjoy their spa, but found the hotel room to be an unexpected joy. This hotel started off right, we were 3 hrs early for check in and they got... More

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„Dear Speel, I am very glad you decided to stay at Sheraton Sopot Hotel Conference Center & Spa. Thank you very much for your positive review. I have shared it with all concerned and I do apologize if you have found some minor faults. Pleased to read that you took the chance to visit our Spa. In regards of your... More

Dean_T973

Rome, Italy

9 reviews

3 helpful votes

“exceptional once again”

Reviewed 9 April 2013

I have chosen to return to the hotel because my first experience was very positive. And I was positively surprised to see my expectations exceeded. Not only the new club lounge offers a lot more space, wider selection of food for breakfast and snacks but there is a member of the staff on duty to assist throughout the day. The... More

See 8 more reviews by Dean_T973 for Sopot

Dean_T973 has 1 more review of Sheraton Sopot Hotel, Conference Center & Spa

“one of the finest hotels I have ever stayed at”

Reviewed 3 June 2012

Thank you very much for your kind words. I am delighted to hear about your enjoyable experience at our hotel. It is our job to meet the expectations of our guests. And it is so much more rewarding to hear praise from returning frequent guests such as you. I am pleased to see that the motivation and effort of our... More

Oddrunha

Trondheim, Norway

5 reviews

“Fantastic hotel”

Reviewed 2 April 2013

Very big hotel with big nice rooms equipped with all you needed. Perfect location on the beach and close to all the restaurants. Very nice spa facilities on the hotel. Good breakfast, and the hotel also have restaurants, cigar lounge and a vinoteque with was very nice.

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Lillian and Bjo... G

Bergen, Norway

4 hotel reviews

Reviews in 4 cities

“Superb”

Reviewed 31 March 2013

We stayed here 5 nights. The three last nights we had a club room. It was fabolous, and so was the breakfast in the club lounge. It was the best hotel breakfast we have had. The location of the lounge and the view is great. The staff was polite, friendly and helpful. After this trip we preffer Sheraton hotels and... More

Dear Lillian and Bjo…G On behalf of our associates I thank you for taking the time to complement our hotel and its services. Our new Club lounge indeed offers great views to the peer and soon to the spectacular new fountain right in front of it. I am very happy to read that customers enjoy the space , the view... More

Mike D

Warsaw

55 reviews

6 hotel reviews

Reviews in 22 cities

19 helpful votes

“One of my favourite hotels”

Reviewed 6 March 2013 via mobile

The magic of this hotel is location. All the rest is good, could have been better. Sopot is a magic place and the spot Sheraton is located is the place to be in this town. So vey much recommend, do not upgrade and overpay the rooms, not worth it. Just enjoy where you are :)

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Robert P

1 review

4 helpful votes

“Dishonest practices of the hotel's staff”

Reviewed 17 February 2013

I stayed 11 nights in this hotel in January 2013 and had to shorten my holidays due to dishonest service of the hotel. At the check-in, the front desk offered me a tricky upgrade, for which the hotel's management asked me to pay later on. Although the location of the hotel is very good and overall facilities are good, I... More

Was this review helpful? Yes 4

Dear Robert P. Thank you for taking the time to complete your comments on-line. We appreciate when our guests share their concerns with us and the travel community so we can continue to improve our service and streamline our processes. The issue in question was addressed off line with you directly by the management of the hotel. Our on site... More

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Sheraton Sopot Hotel, Conference Center & Spa Reviews

Sheraton Sopot Hotel, Conference Center & Spa

185 reviews from our community

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