I stayed at this hotel for a long weekend for a hen do. The hotel was great. The rooms clean and the staff willing to help. We asked for extra pillows and a new hairdryer and got them immediately. We had a meal in the Hotel on the last night which was lovely as was the breakfast, a great choice... More

The hotel is relatively new - not quite 2 years old. The staff is very nice and so helpful. They could use more amenities in the bathrooms. Also they need to extend the shower doors as water can seep out. it is kind of nice to be out of the city and away from the noise after touring the famous... More

My partner, 9 year old grandson and myself stayed for 4 nights at the Galaxy in early april. Firstly we were impressed by the friendly efficient staff at the desk. Our room was on the fourth floor and there was plenty of space for us and our luggage. The room and indeed the whole of the hotel was spotlessly clean.... More

We just returned from a 3 night stay and overall, we were happy. Some comments as follows:- The good... * The breakfasts were amazing! Delicious, fresh all you can eat hot and cold buffet, with lovely juices - wonderful to look forward to each morning! * Really smart, attractive public areas (lobby, breakfast, restaurant etc) * Delicious bar food -... More

We spent a city break weekend here and were not disappointed. The hotel is clean and modern. The staff were very attentive and helpful. The room very clean and modern - more than enough space for clothes and the bathroom was immaculate. My wife was also impressed by the quality of the hairdryer in the room! Very good choice in... More

Just returned from an enjoyable 5 night stay at the galaxy. Our room was very spacious & the beds were comfortable although the rooms were a bit too warm overnight. Staff were all really attentive especially the porter who always went out of the way to assist with anything we needed. Great selection at breakfast catering to every taste. We... More

Just come home after a very comfortable and enjoyable 5 night stay at the galaxy. Rooms were very clean and comfortable. Breakfast was taken at leisure and the choice of food was wonderful, we had enough to keep us going all day. Staff were friendly and made our stay in krakow a very enjoyable one. We didn't use the restaurant... More

Just spent 3 nights in Hotel Galaxy. Was a little nervous - as I had read some not-so-nice reviews. Check in was fine - the staff was friendly and kind. The rooms (we had connecting rooms) were clean - and the bathrooms were spotless. The only thing I noticed in the room were a few scuff marks on the walls... More

This hotel is nothing but short of perfect.From the minute we arrived the staff could not do enough, so friendly and helpful. The rooms are of a very high standard and the service/cleanliness was impeccable. The hotel is not far from the city centre as previous reviews state so please do not be put off by this, it's a beautiful... More