I have stayed in this hotel at least 50 times and I have experienced consistently high levels of service and comfort at a reasonable price for an area that is growing more expensive. The rooms are quiet and the beds are comfortable. The food is quite good and the service staff is helpful and friendly. I recommend this without hesitation.

This is one of the best Ibis hotels I have stayed in across Europe, including those in France.The staff friendliness and efficiency, the quality of the accommodation and of the food in the l'Estaminet Restaurant were all excellent.

We booked this hotel as a budget hotel so had no expectations. However we were very impressed with the level of service, the room and the bar/restaurant facilities that were of a standard way above what you come to expect of a budget hotel in the UK. The standard of room/hotel cleanliness and friendliness of the staff were also excellent.... More

Location - 5-10 min walk to Main Sqaure. 5 Minute walk to the river and Wawel Castle. Hotel - Superb value for money. We paid £45 a night for a double room which are very spacious. Include flat screen tv, wardrobe, shower, hairdryer, fresh towels each day and air-con. There is an onsite restaurant and the prices compared to the... More

Very smooth check in, all staff speak excellent English. Had a room on the sixth floor (took the lift!) and found it to be very quiet for a nights sleep. Typical hotel chain decor so you know what you are getting and there are complimentary toiletries in the bathroom. Nice bistro style restaurant and in line with the rest of... More

The hotel and staff was collapsing from a wave of students partying around -which is their right of curse ! - but that made everything, from the check-in to the check-out a real chore... The hotel in itself is nothing to right home about, it is the minimum expected but ok, it is a value hotel so one has somehow... More

Excellent welcome, all aspects of the Hotel & Staff were excellent, only had 1 breakfast which was very good. I will stay here again and recommend this Hotel to all my friends. The young lady organising the breakfast was hard working and very polite.

I have stayed at the hotel twice now and for about a week on both occasions. The staff are friendly and helpful. The food is good (we ate after flying in late). The A/C is good which you need in the summer months. Its 10 minutes walk to the old town and basically the hotel does what is says it... More