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Best Western Krakow Old Town

3.0 of 5
ul. Sw. Gertrudy 6, Krakow 31-046 , Poland (Formerly RT Monopol Hotel)
Hotel amenities
Best Western Krakow Old Town
Ranked #64 of 232 hotels in Krakow
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344 reviews from our community

Traveller rating
    87
    158
    62
    30
    7
See reviews for
Families
28
 
Couples
132
 
Solo
12
 
Business
18
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Overijse, Belgium
Top Contributor
57 reviews 57 reviews
41 hotel reviews
Reviews in 43 cities Reviews in 43 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 15 May 2013 NEW

We stayed in the new Jazz wing which was quiet and very comfortable with all the facilities you would need. The hotel is only a few minutes walk from the old town and an excellent base to explore Krakow from. The staff were very helpful and answered any questions we had. Breakfast was good and on the last morning we... More

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RTMonopol, Manager at Best Western Krakow Old Town, responded to this review
17 May 2013

Dear Madam, thank you very much for your opinion. It is a great pleasure for me to read it. It is very important for us to know that we do our job very well. See you next time in our wonderful city and our hotel. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Kraków Ol dTown More

Espoo, Finland
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 14 May 2013 NEW

We stayed 3 nights in the hotel’s new Jazz wing. Our superior room was very spacious and peaceful on the 3rd floor facing the yard. There was coffee making equipment in the room as well as air conditioning. The hotel breakfast was also very good. The hotel is very well located near the main sights within walking distance. We were... More

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RTMonopol, Manager at Best Western Krakow Old Town, responded to this review
17 May 2013

Dear Madam, thank you for your feedback. I am very happy that you enjoyed your stay in our hotel and city. Hope, you will choose us during your next trip to Cracow. Kind regards, Magdalena Godzic Hotel Manager BEST WERSTERN Kraków Old Town More

Taunton, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 7 May 2013

Very comfortable hotel with excellent breakfast. We had a room at the back of the hotel, didn't hear the trams but more than likely to be disturbed with the dawn chorus of the birds singing! Staff very friendly and helpful. Nothing too much trouble. One small criticism - towels could have been larger, certainly not bath towels.

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RTMonopol, Manager at Best Western Krakow Old Town, responded to this review
9 May 2013

Dear Sir, thank you very much for your opinion. It is really nice and I am proud of my staff. However, we are not able to do anything with the birds, I hope that you understand it. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Kraków old Town More

Bristol, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 7 May 2013

This hotel is in a perfect position, right opposite a park and really close to the Square only a 4/5 minute walk, our room, 419, was at the rear of the hotel, so no tram noise and was really large, it had a small bathroom and shower but all very adequate. Breakfast was very good, with lots of choice and... More

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RTMonopol, Manager at Best Western Krakow Old Town, responded to this review
9 May 2013

Dear Kath, thank you very much for your feedback. It was a great pleasure to read your opinion - it means that everything what we do for our Guest is good and the Guests appreciate it. Hope, you will stay with us also next time. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Kraków Old Town More

wales
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 7 May 2013

Hotel staff are very friendly and all spoke english well. The rooms are very clean and very spacious, we had good nights sleep due to the comfort of the beds and pillows. The location of the hotel was great, 5 min walk to the town square and 15 min to the large shopping mall. There is a secure room to... More

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See 4 more reviews by glider10 for Krakow
RTMonopol, Manager at Best Western Krakow Old Town, responded to this review
9 May 2013

Dear Sir, thank you for your great opinion, it was really nice to read it. We do our best to satisfy each Guest. Hope, you will choose our hotel during your next trip to Cracow. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Kraków Old Town More

Wallsend, Tyne and Wear
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 25 April 2013

Just back from a 3 night break in Krakow. This hotel provided a great base for our trip. The location is really good, a very short walk from the Old Town, and also within walking distance of the Jewish Quarter. Breakfast was served between 7 and 10 and there was a large selection - we feasted on breakfast and then... More

Was this review helpful? Yes 1
RTMonopol, Manager at Best Western Krakow Old Town, responded to this review
26 April 2013

Dear Sirs, thank you very much for your feedback. It is really nice, that everything was very good. Hope, you will come back soon. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Kraków Old Town More

Bucharest, Romania
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 11 April 2013

I have booked a room in the hotel on April the 9th 2013. I was given one room on the first floor with view at the old town. I was quite happy with it but unfortunately between the hotel and the walls of the castle there was a tram line. It was disaster with the noise of the trams that... More

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RTMonopol, Manager at Best Western Krakow Old Town, responded to this review
12 April 2013

Dear Sir, thank you for your opinion. It is true, that we are situated nerby the main road with trams. However, we are asking our Guest about choosing the side of the hotel, but at 9.10.13 we were fully booked and all rooms from the back side was occupied. I am very sorry for the invconveniences. Kind regards, Magdalena Godzic... More

London, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 April 2013

Easter break in Krakow, this hotels location is amazing. Literally on the doorstep of Wavel, with the Jewish quarter and old town only short walks away. Rooms are well appointed and very comfortable. Trams run out the front, which were audible, but still the location more than makes up for this. Staff were all friendly and helpful. Highly recommend.

Was this review helpful? Yes 1
RTMonopol, Manager at Best Western Krakow Old Town, responded to this review
4 April 2013

Dear Madam, thank you very much for your feedback. It is very important for us. I invite you tio stay in our hotel also during your next trip to Cracow. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Kraków Old Town More

Caerphilly, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 April 2013

Had a fantastic stay over Easter in this hotel. We stayed in one of the upgraded jazz rooms. The rooms are very comfortable, and nice and warm, as the weather was snowing and freezing all weekend. The rooms are very well appointed, and very clean. The hotel is in a fantastic location , and very close to the city centre,... More

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See 4 more reviews by 168terry10 for Krakow
RTMonopol, Manager at Best Western Krakow Old Town, responded to this review
4 April 2013

Dear Sir, thank you for your fantastic opinion. We do our best to satisfy each Guest. Hope you will come back to our hotel and wonderful city soon. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Kraków Old Town More

North wales
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 April 2013

We booked this for the Easter break. Requested a top floor room it's a view over the park, it keeps the noise of the trams down to a minimum and the view is better than from the rooms at the back of the hotel. The hotel obliged and we were placed on the 4th floor. The hotel s lovely. The... More

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See 12 more reviews by JonfromNorthWales for Krakow
RTMonopol, Manager at Best Western Krakow Old Town, responded to this review
4 April 2013

Dear Sir, thank you for your very pleasant feedback. I hope that you will choose our hotel also during your next trip to Cracow. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Kraków Old Town More

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Hotel Summarization (Beta)

What travellers say

  • Main square(12)
  • Very good(7)
  • Great location(5)
  • Reception staff(3)
  • Very clean(3)

Additional Information about Best Western Krakow Old Town

Address: ul. Sw. Gertrudy 6, Krakow 31-046 , Poland (Formerly RT Monopol Hotel)
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Bar/Lounge Business Centre Free Breakfast Pets Allowed Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#33 Family Hotels in Krakow
Price Range: £
Hotel Class:3 star (3*)
Reservation Options:
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Also Known As:
Best Western Krakow Old Town Hotel Krakow
Best Western Krakow Old Town Hotel
Rt Monopol Krakow
Hotel Rt Monopol
Monopol Hotel Krakow

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Best Western Krakow Old Town
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