Initially we were meant to stay at the Hotel Monopol - we were 4 guys on a bit of an adventure. Unfortunately Monopol was full (Old Finnish couples had arrived apparently). Anyhow we were given rooms at Rezydent the sister hotel of this one, which was much closer to the market square. We were a bit apprehensive at first but... more

We stayed in this hotel for a midweek break at the start of May. Its overall benefit is its location, however there are some failings. We arrived around four in the afternoon and were told at reception there was a problem. The Manager apologised that we were in the hotel annex on the top floor, and there is no lift... more

We had booked rooms at RT Hotel Regent, but was told that the window and the sink was broken at our room and that we had to stay at Hotel Rezydent instead. It was late at night, between 2.30am-3am and it was a shock for us that we had to change hotel. We got a room at 4th floor without... more

The best thing about this hotel is the location, very central just off the main square, everything is within easy reach. Lots of nice shops, bars and restaurants nearby. The hotel seems to be divided into two, one building with reception and a lift to the rooms- the other a few doors away is where breakfast is served, and has... more

BEWARE - i have just got back from my stay to find that i have had my jacket stolen. A friend of mine has also had £100 gbp stolen from his bag whilst staying at the Rezydent. The rooms are in dire need of a facelift. They never opened the bar and the food was diabolical. That is to say... more

Yes it happened to us! We arrived at the hotel to be told that there was construction work going on and that we would be going to another hotel within the RT group. It was only 5 minutes walk (turned out to be 10) away and the porter would help us with our bags. I do not know about you... more

I stayed here in March for one night. The location is great. You are on the market square. However there was no elevator and my room was on the third floor. They told me at reception that because it was an old building they can not instal an elevator in there. On the stairs there was lots of dust which... more

Based upon mixed reviews of this hotel, my husband and I were not sure what to expect when we arrived. But our fears were put to rest as soon as we checked in. Although we had booked just a regular hotel room, the front desk clerk informed us that we would be upgraded to an apartment at no extra charge.... more

This hotel is on one of the central streets (Grodzka) in Krakow and is a great base for exploring this wonderful city. The hotel is divided into two buildings and our twin bedroom was 'quirky' but clean and warm. The rooms were cleaned daily and the staff were very helpful. The continental breakfasts provided were good with a diverse choice... more