Novotel centrum is fantastic and If i would get an opportunity to travel to Krakow, i would prefer to choose Novotel. The specialty of the hotel is: 1. Ambience 2. Services offered 3. Food 4. Recreation: I like the Sauna in Novotel 5. Support of the staff I felt like my home when I stayed with Novotel for almost 3... more

We booked with Expedia and had a really good deal. We arranged a taxi pick up with the hotel and, on our arrival were allocated room 215 which overlooked the river which was very nice. The room was large clean and spacious with complimentary water each evening. Although we did not eat in the hotel the food looked lovely. A... more

Stayed for 3 nights.Room was fine,air conditioning worked.Nice to have kettle and tea and coffee.Bathroom quite large.We used the pool and leisure facilities one day and they were excellent. Breakfast was good, but the cooked part (bacon and sausage) not so good,very fatty. we ate one night in the bar which was OK.However we did not drink there as opposite... more

Upon arrival--using the transfer the hotel had arranged--the staff was surprised we were early and rather short. Only after a bit of pushing by two of us have traveled for a living, did the staff agreed a luggage storage area was available. We had non-smoking rooms which had been smoked in. They staff (manager) refused to move us, rather sent... more

Myself, 5 of my friends, my dad and his friend travelled here for 2 nights in january for my 21st birthday present. Everything about the trip was fantastic. Hotel was a 5 minute walk to main square, not 15 or 20 like other reports say. Krakow is a fantastic place with great night life and tonnes to do. We had... more

just come back from a 4 night stay at this hotel. have stayed in novotel hotels before so i knew what to expect!! firstly the name! CENTRUM that would lead you to believe that it is centrally located! then think again! it is a good 15min walk ,which ok is nothing! (and the hotel is in a beautiful setting near... more

We have stayed very many times at this hotel - perhaps as many as 20 in the past 5 years. This time we had 3 nights Tues. 31 March to Fri. 3 April (in room 429), and the single night of Tuesday 7 April (in room 505). The hotel is about 7 years old and is beginning to show its... more

We have just returned from a 3 night break at this hotel and were perfectly satisified with our stay there. The hotel is well situated for an easy walk into the main square with all of its shops, bars, restuarants etc not to mention the historical buildings. It is just across the road from the River Wisla perfect for a... more

In many ways, the Novetel Krakow Centrum is a typical Novotel. But its location and peculiarities make it the worst Novotel location at which I've stayed. The room itself was typical Novotel, functional but nothing that exceeded basic expectations. It was clean, though some things like the carpet and bedding were old and worn. The staff were all pleasant and... more