Located within walking distance from almost all places of interest in town. Rooms seemed recently refurbished and spotless. Reception staff couldn't be more helpful and friendly. Thsy are very knowledgeable and eager to help. Breakfast buffet more than adequate. Anybody expecting more should look for a 5 star hotel. Stayed 3 nights with a group of very discerning friends with... More

My sister and I stayed here for three nights from 16th - 19th May 2013. The location is very good with only a five minute walk through the park to the Old Square. The hotel is very clean and the rooms are of a good size. The staff are very very friendly and nothing was too much trouble for them.... More

We stayed two nights at the Wielopole, and even though the hotel had indeed a very nice and helpful staff, a very good breakfast buffet and the rooms were very clean and nicely furnished, I cannot rate it as excellent because the rooms were very, very small. During the same trip we also visited Prague and Wroclaw, and stayed in... More

We stayed here with friends on a four night break in Krakow. I agree with other comments that the reception staff were extremely helpful. Room was clean and adequate. The buffet breakfast was just sufficient to set you up for the day ahead

Friendly Reception, would do anything for you. I was ther for four nights with ten ladies we just had to ask them the best way to go to the salt mines also Auschwitz and they were on the phone to book it for you at a very good price. Hotel very clean with a wonderful breakfast buffet. If you go... More

We had a wonderful weekend in may 13, the staff were really helpful and cheerful, location was spot on, rooms very nice, loved the heart ginger biscuits they left out in reception! Very welcome with a cup of tea in our room. Staff made all our travel and trip arrangements,very efficient! Highly reccomend it :)

The staff was extremely helpful and great service, even packed us a lunch without being asked, when we missed breakfast (slept in!). Kashia also gave us a basic Polish lesson which was very useful. Location was excellent, very central to market squares and Kasimerz area, which we enjoyed tremendously; 10 min walk to the market squares, 15 to Kasimerz. We... More

We've just returned from a four night stay. Great hotel we would definately recommend it and will stay there again ourselves. Although our room was quite small (standard double) it had everything we needed and who wants to spend all day in the room anyway! Staff were all really welcoming, friendly and helpful. Breakfast had some unusual things for UK... More

the location of the hotel was fabulous, really couldn't have tried to get any closer without being in the square if we tried..the staff were lovely and helped as much as possible and helped with any bookings or queries. The room was a fairly good size BUT over the 5 days that we stayed there the sheets weren't changed once,... More