Lovely old fashioned hotel in a good location in an interesting city Staff were excellent and were most helpful at all times and quick to respond to the one small problem we had with the heating in the room. Breakfast was not as advertised but was plentiful and varied but could challenge some people. Room was of a good size... more

The Ostoya Palace was a very nice experience. We stayed there for three nights and the staff was helpful and friendly and really takes great pride in their work. The Sauna which is available for rent for 25 Zloty (6-7 Euros) was also nice and relaxing. The only negative thing I can say about the hotel is that the beds... more

Arrived Kracow and met by driver with my name on a board. Organised by Escape 2 Poland transfers. Direct to Ostoya Palace Hotel where we were met by very helpful staff who escorted us to room 14 and then shortly afterwards delivered our luggage. The room was very comfortable and well appointed. Throughout our weeks stay the staff were great,... more

Lovely hotel, very nice and elegant. Great location, five mins walk from the main square and walking out to restaurants in the evening was perfect, even in the cold January weather. Staff were very helpful and friendly. Just a minor blip with taxi on the last morning arriving 15 minutes late, despite the hotel booking for us and being a... more

A stylish hotel within 5 minutes of the market square. Comfortable rooms and good breakfast. Staff very helpful with good English. The Resturant is pricey but lots of cheap alternatives in Cracow. the rooms can be noisy at night but its the other guests rather than traffic noise. The tours of Auschwitz and Salt mines are a must. Probably easier... more

I have just returned from a stay in The Ostoya Palace hotel. Stayed in room 14 which was a beautiful twin room. I can not say enough about how nice and friendly the staff were to us and also how great we found the room & hotel. Room was cleaned every day, towels changed when you left them on the... more

Graham & I stayed in August & had the most amazing time. In fact we are returning to stay at the Ostoya in early December. The hotel is very near town for easy access yet quiet enough at night to sleep. Staff were so welcoming & the room was extreemly comfortable. The staff were very helpful with my husband as... more

My husband & I stayed in the Ostoya Palace Oct 26th for 4 nights. A colleague of mine had stayed there in March 08 & highly recommended it. Im glad she did because we really enjoyed our stay & could find no fault with it. We requested Room 17 which another Trip Advisor contributor had recommended & we got it.... more

Have just returned from what should have been 4 nights at the Ostoya Palace. We arrived, having booked some months ago, at the Ostoya Palace about 9.30pm. We were a little travel weary & hungry, so just wanted to check into our rooms, dump the bags & trot out for something to eat. We were 4 friends who had booked... more