As experienced travellers we can honestly say that this is one of the most charming and welcoming hotels we have stayed in throughout the world. The staff were superb as was the breakfast. Nothing was too much trouble and they even gave us a free upgrade to a beautifully decored suite. I would book quick, as its location close enough... More

The hotel arranged a taxi for us at a charge of approx £16, which was waiting for us when we arrived at the airport, and saved us time and hassle. From the moment we arrived at the hotel, we were impressed by the warmth and personal customer service that we experienced. We arrived early morning and were offered breakfast on... More

What a gem. A small but very individual hotel. Location was great, within easy walking distance of everything. The hotel was warm and cosy. The staff were very polite and helpful and could`nt do enough for you. The rooms were decorated on individual themes and were very clean and comfortable. The dining room was in a converted basement with a... More

My wife and I stayed for four nights from the 13th oct . Though the weather outside was very cold, the hotel was very warm ! as was the welcome and the treatment we received during our stay ! The staff were just lovely ! could not have asked for more. Very spacious and nicely decorated room . Small hotel... More

My husband and I just returned from 9 days in Europe, the last three of which were stayed at the Hotel Pugetow. We were so glad we stayed at this boutique hotel; it was small, comfortable, tastefully decorated and had all the amenities one could ask for. The breakfast had much to choose from, and the dining room had lots... More

We stayed as a group of friends & family for varying periods of time between 15/06/2011 and 20/06/2011 because my son was married in Krakow on Saturday 18/06/2011. The hotel was perfect for us. The location is ideal, only a few minutes walk from the main square but far enough away to be away from the noise late at night... More

Our 4 night stay in Krakow could not have been better! We stayed in the Madame Walewska suite - an entry foyer that leads into a very large lounge/living room, with a separate bedroom with King size bed, and a large bathroom. Location was perfect (although the hotel isn't obvious from the street) - minutes away from the main square... More

This is one of the most beautiful hotel I have ever stayed in.....not because of the luxury but the staff, rooms and atmosphere. First, we arrived early (10. am) and the wheather was freesing 16 below 0. The reception told us that our room was not ready but invited us in to the fireplace and gave us coffe and keept... More

My daughter & I had the pleasure of staying for 4 nights at Pugetow in Sept . could not have wished for a better hotel. We could not fault anything, cleanliness second to none, staff lovely,breakfasts each morning perfect. Both of us would highly recommend The Pugetow Hotel, and if ever we have the pleasure of visiting Krakow again -... More