Stayed here for 5 nights, loved it, typically eastern europe as regards customer service, but it's culture rather than ignorance. The poles know how to get every penny from you. The hotel is very clean and comfortable the staff spoke good english and were helpful at times but not all the time. We arrived 10pm immediately given our room which... more

The hotel is located outside the city centre but within easy walking distance of all the main sights. The rooms were clean and comfortable, and the food in the restaurant was fine. The staff however were most unpleasant. From the moment we arrived we were made to feel unwelcome. We were told we could not book the bowling alley until... more

Friends of mine stayed here and found it now overrun with drunk groups of men who kept them up at night. On their way back one night they were also mugged close to the hotel. The area around the hotel has a lot of derelict housing and is known for being dangerous. There are really much better choices in Krakow. more

Took a group of 28 here in Feb 2008 with much success. The prices were great (especially with a group discount of 15%) and the only problem with the booking was that a deposit can only be made via bank transfer. I'd rather pay be card than pay my bank to do it. The hotel is south of the Wisla... more

Eight of us were booked into Hotel Petrus but when we arrived there they said that they are moving us into another hotel due to some noisy Italian guests and thought that we would be happier in another hotel. The Petrus arranged the rooms and transport for us and paid the difference as it was a more expensive hotel. So... more