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Vienna House by Wyndham Andel's Lodz

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Traveller (1415)
Room & Suite (218)
Dining (105)

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About

#2 of 47 hotels in Lodz
Location
Cleanliness
Service
Value
Vienna House Andel’s Lodz is the first 4 star hotel in Lodz with 278 rooms and suites, perfect conference environment, superbly located on the grounds of the Manufaktura. andel’s Lodz will have its home seat in a former textile mill, carefully renovated under strict adherence to the guidelines of historic building preservation.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Wifi
Hot bath
Rooftop pool
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Rooftop bar
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Green
Quiet
Languages Spoken
English, Polish
1,305Review7Q+A100Room tips

Reviews
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Sara Kaufmann wrote a review Jan 2024
Oslo, Norway40 contributions17 helpful votes
A beautiful hotel. Big clean room. The staff were very good. The whole hotel was really pretty. The breakfasts were amazing. Can’t think of one bad thing, so i definitely recommend staying in this hotel.
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Date of stay: December 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anna Olszyńska, General Manager at Vienna House by Wyndham Andel's Lodz
Responded 31 Jan 2024
Dear Guest, dear sarakaufmann1, Thank you very much for stay with us and finding the time for the placing such positive review of our property. We are pleased to read your positive evaluation about our breakfasts, cleanliness and staff. Dear Guest, once again thank you for complimenting us on TripAdvisor. We would be glad to welcome you again for following nice stay at Vienna House by Wyndham Andel's Łódź. Best regards, Anna Olszyńska & Vienna House by Wyndham Andel's Łódź Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Patrick R wrote a review Nov 2023
County Cork, Ireland31 contributions17 helpful votes
The staff at front desk are some of the rudest I have ever experienced and I have stayed in thousands of hotels worldwide. Terrible, unfriendly & unhelpful attitude. Would not recommend this hotel unless they invest in training their customer facing staff.
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Date of stay: November 2023Trip type: Travelled on business
Room Tip: Try to avoid
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anna Olszyńska, General Manager at Vienna House by Wyndham Andel's Lodz
Responded 5 Dec 2023
Dear Guest, dear patrickH5626WH, Thank you for taking the time to share your feedback. Always we do our best to fullfil all expectations of our Guests, Of course, Front Office Manager will do additional training with reception staff in order to improve their interraction with our Guests on highest level of quality. In order to do it most effectively, we would be very thankful if you provide us more details what happened exactly and when you stayed with us. Best regards, Anna Olszynska & Vienna House by Wyndham Andel's Łódź Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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bheger1 wrote a review Nov 2023
Greensboro, North Carolina118 contributions43 helpful votes
Fantastic stay at the Vienna House in Łódź. The room was very big, and clean. We sprung for the suite and we weren’t disappointed. The breakfast is also very good. The staff is wonderful. Near the Manufaktura - where you can find shops and restaurants. There are also 2 museums worth looking at (MS, and the museum of the manufacture when it was operating as a mill).
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Date of stay: November 2023Trip type: Travelled as a couple
Room Tip: Parking is behind the hotel. Pass the hotel on your right, turn right, and turn right again....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anna Olszyńska, General Manager at Vienna House by Wyndham Andel's Lodz
Responded 5 Dec 2023
Dear Guest, dear bheger1, Thank you for your recent stay at Vienna House by Wyndham Andel's Łódź and for finding the time to share your opinion. We are very glad to read your very positive feedback about our hotel. Thank you for your nice positive evaluation about our rooms, breakfast and staff. Thank you very much :) We would be very glad to host you at our hotel in the nearest future. Sincerely yours, Anna Olszyńska & Andel's Łódź Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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nancykohn1 wrote a review Nov 2023
Edinburgh, United Kingdom25 contributions3 helpful votes
This hotel is amazing! The building was once a weaving factory (correct me if I'm wrong!) and they have done an excellent job turning it into a beautiful, functional hotel. We had a junior suite and it was huge. We didn't use the pool but the gym is very well fitted out. The breakfast buffet was excellent, so much choice. It's a great place to stay.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anna Olszyńska, General Manager at Vienna House by Wyndham Andel's Lodz
Responded 7 Nov 2023
Dear Guest, Thank you very much for the placing such nice review of our hotel, former fabric of Israel Poznański :) We are pleased to read your positive evaluation about our stylish building with interesting architecture & design and about modern rooms as well. Thank you also for your great feedback regarding our breakfasts. Dear Guest, we would like to welcome you again at Vienna House by Wyndham Andel's Łódź. Kind regards, Anna Olszynska & Vienna House by Wyndham Andel's Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nish T wrote a review Oct 2023
Fareham, United Kingdom27 contributions24 helpful votes
Incredible suave hotel - first impressions as you walk into hotel is sophisticated warm decor.. the bar, dining, are high quality. The bedrooms comfort, design, cleanliness and size are more than adequate.. the entire hotel is refurbished from old textile mill and the original features are blended with a modern contemporary finish to give a luxury ambiance to the hotel..
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Date of stay: October 2023Trip type: Travelled on business
Room Tip: Their is basement parking but it’s not easy to spot as it’s not signposted so ask reception of...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anna Olszyńska, General Manager at Vienna House by Wyndham Andel's Lodz
Responded 7 Nov 2023
Dear Guest, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and appreciated our cleanliness, comfort and quality of our restaurant and bar. Of course, we hope to see you again very soon. Sincerely, Anna Olszynska & Vienna House by Wyndham Andel's Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alan J wrote a review Oct 2023
South Yorkshire, United Kingdom256 contributions123 helpful votes
Second time I’ve stayed here and once again it was perfect. Gorgeous hotel with incredibly spacious rooms and friendly staff. The pool is superb and the gym facilities, for a hotel, are second to none. The sauna facilities are great too. Will always stay here when visiting Łódź.
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Date of stay: October 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anna Olszyńska, General Manager at Vienna House by Wyndham Andel's Lodz
Responded 7 Nov 2023
Dear Guest, dear alancjones, Thank you very much for your following stay at Vienna House by Wyndham Andel's Łódź and your valuable feedback. It is a pleasure for us to read your nice opinion about our friendly staff. We appreciate also your evaluation concerning our SPA with its facilities. Dear alancjones, we would be glad to welcome you for following unforgettable stay at our property. Sincerely yours, Anna Olszyńska & Andel's Łódź Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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negativenigle wrote a review Aug 2023
Bournemouth, United Kingdom14 contributions7 helpful votes
+1
Disappointed with our stay we had to ask for our room to be cleaned properly the morning after checking in due to in part dirty hand prints on furniture drink marks on coffee table. The communal areas and room were Poorly lit and seem dinghy. Marks on walls ceilings and carpets from leaks, spills and general wear and tear. We visited the rooftop bar and we found it to have dead leaves on the floor massive trip hazard caused by the canopy, sticky tables and lots of dead plants in the planters. The hose in the shower is so stiff you have to hold it as it turns away from you if you place it in the holder. As a whole I would suggest the management spend time as a customer in this hotel we found it very poor for the price point. I've been visiting Lodz for 8 years and finally convinced my wife to try Vienna house, what a let down that was!
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Date of stay: August 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anna Olszyńska, General Manager at Vienna House by Wyndham Andel's Lodz
Responded 7 Sept 2023
Dear Guest, dear negativenigle, Thank you for taking the time to share your feedback. While I wish you had a better experience, feedback like that cause we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short a little. All your remarks have been forwarded to proper managers. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Anna Olszyńska & Vienna House by Wyndham Andel's Łódź
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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FFM9 wrote a review Jul 2023
Berlin, Germany786 contributions356 helpful votes
Still the same gorgeous industrial building, the rooms are still pretty more than 12 years after its opening, location isnt bad at all, this and the pool remains one of its top assets, with the building itself and the toom size and their design. Where it hurts is that breakfast are very 3* hotel at best, coffee is barely drinkable (sour, cheap roast), orange juice is questionable (not 100% and doesn't taste close to natural), food is... Well, not very good neither. Rooms are still fresh and pretty, but still dotted by 2 single beds set together, mattresses are now more than 10 years old, the sheets are single type too, old style, far from plush and comfy. Real pity So on one end its a good place good location, but vorh bedding and f&b are far far away from today's standard at any 4* in Poland, So for 1 business night, it's acceptable, but I m sure the other places, newer hotels are better now
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Date of stay: July 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anna Olszyńska, General Manager at Vienna House by Wyndham Andel's Lodz
Responded 21 Jul 2023
Dear Guest, dear FFM9, Thank you for your following stay at Vienna House by Wyndham Andel's Łódź and for finding the time to share your opinion which is very valuable for us. Such feedback helps us to improve our service quality. Your remarks about breakfasts and rooms have been forwarded to proper managers. Dear FFM9, we invite you for next stay at our property hoping to show you only the best quality of our services. Best regards, Anna Olszynska & Vienna House by Wyndham Andel's Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nir S wrote a review May 2023
17 contributions16 helpful votes
this beautiful hotel is an example for a great hotel but worst staff that spoilled our experience in that hotel. we order the suite for 3 adults and got 1 double bed and 2 folding beds. the folding beds were terrible and not appropriate for adults, when i called to front desk they could not helped us. when you pay so much money for the must expensive hotel in Lodz you expect other service. one more thing, before arriving the hotel i asked an early check in because we were after a sleepless night. when arriving the hotel the room was not ready and they asked us to come back in 2 hours. we went to see the city and after3 hours the room was not ready, .
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Date of stay: May 2023
Value
Location
Service
Room Tip: choose other hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anna Olszyńska, General Manager at Vienna House by Wyndham Andel's Lodz
Responded 19 Jun 2023
Dear NirS97, thank you for your stay at Vienna House by Wyndham Andel's Łódź and your feedback. I regret due to inconveniences regarding your request on earlier c/in and lack of your room on wished time. Always we do our best to fullfil all expectations of our Guests but sometimes early c/in is not possible simply. If suite is reserved situation is more difficult, everything depends on availability and occupancy on current day. Regarding to information about quality of extra bed. A couch sofa or extra bed, although they have standard dimensions and meet all requirements - they will never be as comfortable as a standard bed in our hotel with a very comfortable mattress. Although, of course, it depends on the subjective feeling. Dear Guest, we hope to welcome you back to our hotel very soon to ensure you only the best quality of our services. Kind regards, Anna Olszyńska General Manager Vienna House by Wyndham Andel's Łódź
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Beverly R wrote a review May 2023
Chicago, Illinois307 contributions121 helpful votes
Very unique hotel, former factory. The hotel is a beautiful old building. The lobby is impressive and the rooms, while small, were lovely with high ceilings, exposed brink. The bathroom was very nice, spacious and user-friendly. Clean room and comfortable bed. Lovely breakfast.
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anna Olszyńska, General Manager at Vienna House by Wyndham Andel's Lodz
Responded 19 Jun 2023
Dear Guest, dear 73beverlyr, Thank you very much for your stay with us and for your feedback about our property. We are happy to read your positive evaluation about our architecture, rooms and breakfasts. Dear Guest, we hope we will welcome you again at Vienna House by Wyndham Andel's Łódź soon. Best regards, Anna Olszyńska General Manager Vienna House by Wyndham Andel's Łódź
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£93 - £117 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
andel's Hotel Lodz
LOCATION
PolandCentral PolandLodz ProvinceLodz
NUMBER OF ROOMS
278
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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VIENNA HOUSE BY WYNDHAM ANDEL'S LODZ - Updated 2024 (Poland)

Frequently Asked Questions about Vienna House by Wyndham Andel's Lodz
Which popular attractions are close to Vienna House by Wyndham Andel's Lodz?
Nearby attractions include Manufaktura (0.09 miles), Muzeum Miasta Lodzi (0.1 miles), and Muzeum Sztuki MS1 (0.1 miles).
What are some of the property amenities at Vienna House by Wyndham Andel's Lodz?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Vienna House by Wyndham Andel's Lodz?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Vienna House by Wyndham Andel's Lodz?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Vienna House by Wyndham Andel's Lodz?
Yes, parking is available to guests.
What are some restaurants close to Vienna House by Wyndham Andel's Lodz?
Conveniently located restaurants include Anatewka - Manufaktura, Whiskey in the Jar, and Galicja Restaurant.
Are there opportunities to exercise at Vienna House by Wyndham Andel's Lodz?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Vienna House by Wyndham Andel's Lodz have airport transportation?
Yes, Vienna House by Wyndham Andel's Lodz offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Vienna House by Wyndham Andel's Lodz?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Vienna House by Wyndham Andel's Lodz?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Vienna House by Wyndham Andel's Lodz offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.