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Holiday Inn Warsaw

4.0 of 5
48 / 54 Zlota St, Warsaw 00-120, Poland
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Ranked #23 of 102 hotels in Warsaw
4.0 of 5 stars 193 Reviews
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193 reviews from our community

What travellers say about this hotel
  • Train station(5)
  • Old town(4)
  • Very good(4)
  • Zlote Tarasy(4)
  • Shopping center(3)
  • Next morning(3)
Traveller rating
    46
    92
    39
    14
    2
Only show reviews for Family (7) | Couples (31) | Business (75)
Date Rating
enyar
nowy sacz
Contributor
19 reviews
8 helpful votes
3 of 5 stars Reviewed 20 February 2012 NEW

We booked this hotel room because we needed a room close to the centre. And we got disappointed with our choice. When we entered the hotel through the underground garage we had to climb the stairs carrying our suitcases because there was no lift. The hotel lobby looked nice but there was something in the air literally: I mean the... More

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slawekg07
Gdynia, Poland
Senior Contributor
45 reviews
16 helpful votes
5 of 5 stars Reviewed 19 February 2012 NEW

Hotel is situated in the city center close to public comunication and railway station.There is a big shopping center Zlote Tarasy next to the hotel. Hotel is clean and quiet. There is a very small parking belongs to hotel and you need to book it in advance. Breakfast are OK as well as hotel restaurant. More

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TmyGlc
Woking, UK
Senior Contributor
36 reviews
13 helpful votes
3 of 5 stars Reviewed 17 February 2012 NEW

It's a Holiday Inn, so quite good rooms with some nice beds, excellent service and great value for this location in Warsaw. But it can be very busy, the breakfast is average and use the restaurant only if you have no other options. The food there is OK-ish but way overpriced for it's quality. More

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Dj0820
1 review
2 of 5 stars Reviewed 2 February 2012

Seriously I rely feel bad of this service in this holiday inn, clerk lacks of training and attutide also seems un-welling to service customer. Well the location is absolutely good, it is the reason I choose to stayed. but I think the price I paid for sure I adoubt the quilty of this 4 stars hotel. More

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scottishgirlScotland
Scotland
Senior Reviewer
9 reviews
3 helpful votes
5 of 5 stars Reviewed 2 February 2012

I would thorougly recommend this hotel. The reception staff were excellent, and when we entered our room we were delighted, everything was perfect. The beds were really comfy and plenty of luxurious pillows. We were right in the centre so shops were nearby as was transport links. I would recommend this hotel to everyone More

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MonikaSzwarc, Public Relations Manager at Holiday Inn Warsaw, responded to this review
7 February 2012

Dear Madame, We are always glad to read such a positive opinion about our team and room equipment. Your comment will be shared with our staff to make them aware that their efforts are rewarded by satisfied guest. The ‘Pillow menu’, that made your stay comfortable and luxurious, is one of our Holiday Inn standards. There are 5 pillow types... More

anoopjain72
Bangalore, India
Senior Reviewer
7 reviews
3 helpful votes
4 of 5 stars Reviewed 1 February 2012

Clean and spacious rooms, good breakfast options, warm reception and care during your stay are some of the good points besides being near to the mall, public transport as well as other facilities. Good restaurants within walking distance. If you are enthusiatic then you can walk upto the old city as well. Overall for business stay it is a good... More

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MonikaSzwarc, Public Relations Manager at Holiday Inn Warsaw, responded to this review
7 February 2012

Dear Sir, Thank you for sharing your positive feelings about our service. We want every guest to feel especially and uniquely treated by us. We are glad you tasted and liked dishes served in our Brasserie Restaurant and that you appreciated our efforts to meet your requirements. The internet connection, that was not available in your room, is already included... More

experiencematter
Hong Kong, China
Senior Contributor
45 reviews
5 helpful votes
5 of 5 stars Reviewed 1 February 2012

Staff friendliness made a huge difference in comparison with other holiday inns Everything worked well and very prompt service Only disadvantage : wireless internet was NOT for free Trying to find right channels on TV a bit cumbersome Towels though a bit old century - not very soft either More

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MonikaSzwarc, Public Relations Manager at Holiday Inn Warsaw, responded to this review
7 February 2012

Dear Madame, Thank you for posting the review of your experience during your stay in our hotel. I am really proud of the receptionists’ attitude, their efficient work and quick response to guests’ needs. When it comes to the internet connection, there is an additional charge for it in standard rooms, but you can use it for free on the... More

kurzi
Pardubice, Czech Republic
Contributor
17 reviews
5 helpful votes
2 of 5 stars Reviewed 30 January 2012

There were several issues that irritated me within astay in the hotel. First eventhough a higher price nothing was included - breakfast and internet connection neither. As mentioned Internet connection was paid but unstable and did not work properly. Long, long queques in the reception. Once you wait 10 minutes you get information that you can't pay you bill breakfast... More

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MonikaSzwarc, Guest Relations Manager at Holiday Inn Warsaw, responded to this review
7 February 2012

Dear Sir, At the beginning I would like to thank you for your feedback regarding the service in our hotel. I am genuinely sorry for all the inconvenience you experienced during your stay. I do apologize for not having informed you about the rules of adding breakfast to the final bill. You could have paid for breakfast directly in the... More

Stalevar
Moscow, Russia
Senior Contributor
23 reviews
18 helpful votes
4 of 5 stars Reviewed 15 January 2012

I thought it would be better..... Hotel is placed in center and quite good, taking into consideration Zloty Terrasy trade center and Central Railway Station. Price for rooms is OK. From the other hand now 3 high skyscrapes surround it (hotel is just 6-floor hight), and it seems like hotel is hidden and not looks reasonable (as it is not... More

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wxman1995
Castle Rock, Colorado
Reviewer
5 reviews
3 helpful votes
4 of 5 stars Reviewed 10 January 2012
1
person found this review helpful

The rooms have improved quite a lot. I was impressed with the upgrades, as even the lobby was renovated. The internet was just 'ok'. Like any wireless network, it was very slow. Expensive and over-crowded, the breakfast is still not worth it. Save yourself the trouble of long lines and money by going across the street to the Carrefour supermarket.... More

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Holiday Inn Warsaw Also Known As

  • Warsaw Holiday Inn
Address: 48 / 54 Zlota St, Warsaw 00-120, Poland

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Holiday Inn Warsaw
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