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Sheraton Warsaw Hotel

5.0 of 5
Ul. B. Prusa 2, Warsaw 00-493, Poland (Śródmieście Południowe)
Hotel amenities
Sheraton Warsaw Hotel
Ranked #13 of 109 hotels in Warsaw
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450 reviews from our community

Traveller rating
    258
    144
    37
    8
    3
See reviews for
Families
38
 
Couples
84
 
Solo
46
 
Business
177
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Atlanta, GA USA
Top Contributor
83 reviews 83 reviews
21 hotel reviews
Reviews in 29 cities Reviews in 29 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 24 May 2013 NEW

The location of the hotel is very good - adjacent to the most exclusive shopping and near to Old Town. The club level rooms are below average. Breakfast and various snacks in the Club Lounge are not up to standard for "club level". Sleep quality was very good and overall service was acceptable but not what Sheraton should find acceptable... More

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See 2 more reviews by GSSATLANTA for Warsaw
St. John's, Canada
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 23 May 2013 NEW

I stayed here for a 2 day conference. The rooms were great, beds were comfortable, restaurant food was also good. The rooms were clean, though the hallways had a smell. We had free wifi (I believe as part of the conference package, otherwise I think you have to pay) but it wasn't very good. Slow and disconnected often. It was... More

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See 2 more reviews by Megan M for Warsaw
Dublin
Senior Contributor
41 reviews 41 reviews
36 hotel reviews
Reviews in 33 cities Reviews in 33 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 16 May 2013

I normally wouldn't review an average experience, but this hotel was so uninspiring that I had to. It is not bad, it is just a formulaic dated copy of a US chain hotel. I got an upgrade to a business room which was big, and dark. Very dark. The gym was cramped and the equipment seemed old. But it worked.... More

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SheratonWarsaw, Manager at Sheraton Warsaw Hotel, responded to this review
21 May 2013

Dear Guest, I would like to thank you for your stay in our hotel and your valuable comments. Thank you for good ratings on our functionality and excellent notes describing our breakfast offer. I have noted also comments for improvements and we will definitely consider it. I will be glad to welcome you back in Sheraton Warsaw Hotel when your... More

Kiev, Ukraine
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 14 May 2013

The Sheraton staff was very helpful and friendly. We had just a three night stay and each day the staff was attentive. The cleaning staff realized that two adults were sharing a double room and left more complimentary waters and coffees! The breakfast was good and the variety was geared across cultures. Overall, I am very pleased with the stay.

Was this review helpful? Yes 1
SheratonWarsaw, Manager at Sheraton Warsaw Hotel, responded to this review
21 May 2013

Dear Guest, I am very glad reading your notes about your recent stay in our hotel and that we have exceeded your expectations. I will be sharing your comments with our Housekeeping associates and I am sure they will appreciate it as I do since such a nice comment from our guest who noticed our efforts to make his stay... More

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 13 May 2013

The hotel is well located and modern, the staff is responsive. Nice facilities for meeting and exercise I strongly recommend this hotel for business or pleasure, Near to Old Towne, an easy walk but local taxi is better, Hotel taxi costs more for short trip

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SheratonWarsaw, Manager at Sheraton Warsaw Hotel, responded to this review
14 May 2013

Dear Guest, I'm truly glad you have enjoyed your stay in Sheraton Warsaw hotel and would like to thank you for recommending our hotel for other TripAdvisor users. Its great to read your five star evaluation of our hotel staff responsiveness, our meeting facilities and our exercise facilities - Sheraton Fitness. I trust we will have the possibility to serve... More

New Ulm, Minnesota
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 12 May 2013

In town for the weekend, stayed at the Sheraton. The rooms were clean, the beds were comfortable. I was not able to get the room as cool as I would have liked to, but I like it to be really cold. The hotel is in a really good location. It's a short walk to to many restaurants. It was raining... More

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See 2 more reviews by TStone102474 for Warsaw
SheratonWarsaw, Manager at Sheraton Warsaw Hotel, responded to this review
14 May 2013

Dear Guest, at first let me thank you for your nice review, great evaluation of our hotel and your recent stay in our hotel. I am sorry for your breakfast experience with the other guest behaviors described in your review. In the same time thank you for your kind note about our restaurant associates. I hope for another chance to... More

Bad Buchau
Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 10 May 2013

The hotel is good located in Warsaw and you can reach most of interesting areas by a walk. Rooms are clean and comfortable and also quiet. Parking garage is available and good to reach. Breakfast is to enjoy. The staff in the hotel is friendly and prepared to serve the customer. It´s good to have different places in the lobby... More

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SheratonWarsaw, Manager at Sheraton Warsaw Hotel, responded to this review
14 May 2013

Dear Guest, Let me thank you for your stay in Sheraton Warsaw Hotel and for your very kind notes about or hotel associates and services shared on TripAdvisor. There is no beter reward for us, the hoteliers than such a positive guest evaluation of our work as we have received from You. Thank you for this and hope to have... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 1 May 2013

The hotel conditions are very good, it is clean and comfortable and the breakfast offers variety and good quality food. Unfortunately, to the shame of this hotel and of the Sheraton and Starwoods hotels, I had a problem never experienced in any other hotel, of this ranking or lower, in any part of the world. When I checked-in, an amount... More

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SheratonWarsaw, Manager at Sheraton Warsaw Hotel, responded to this review
2 May 2013

Dear Guest, Thank you for your stay in Sheraton Warsaw hotel and your valuable comment about so called preauthorization process on your credit card and delay of your bank to release it. Let me explain this process and I trust this will bring the light into the situation. Traveling a lot in the past and visiting different brands and different... More

Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 23 April 2013

A nice business hotell sentral but not "spot on sentral" location in Warszaw. Good but slightly overpriced breakfast buffe, better of going to one of the cafes in the neighborhood. Facilities for recreation and workouts Are good. Nice sized rooms. One of the best beds I've slept in for a long time. Professional but no charme.

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SheratonWarsaw, Manager at Sheraton Warsaw Hotel, responded to this review
25 April 2013

Dear Guest, I am truly glad that comfort of our Sweet Sleeper beds have made so positive impression on you that you have scored it as "best ever experienced" Quality of sleep in the hotel is one of most important points and that’s why all Sheraton Hotels have implemented Sweet Sleeper beds for maximum comfort of their guests - thank... More

2 reviews
3 of 5 stars Reviewed 23 April 2013 via mobile

The sheraton in warsaw has nothing that stands out to make it a stellar hotel. This doesn't mean it's not comfortable, however. It's along the main road of Nowy Swait, which leads you to Old Town. Close to the US Embassy too. Across the street one of the city's many bike rental locations, an easy and cheap way to cross... More

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SheratonWarsaw, Manager at Sheraton Warsaw Hotel, responded to this review
25 April 2013

Dear Guest, Thank you for your stay with us and for your review of our hotel. I am glad that our hotel location was suitable for you and trust you had a good time in Warsaw while staying with us. Yes,since this spring onwards Veturillo bikes station (bikes for rent) has been alocated just nerby our hotel making city excusrions... More

 
 
Sheraton Warsaw Hotel
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Hotel Summarization (Beta)

What travellers say

  • Very good(41)
  • Old town(18)
  • Room service(14)
  • Breakfast buffet(4)
  • Club lounge(4)

Additional Information about Sheraton Warsaw Hotel

Address: Ul. B. Prusa 2, Warsaw 00-493, Poland
Region: Poland > Central Poland > Mazovia Province > Warsaw > Śródmieście Południowe
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#8 Business Hotels in Warsaw
#12 Family Hotels in Warsaw
#13 Luxury Hotels in Warsaw
Price Range: £
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Six-story Business-oriented Hotel situated in the city center, near embassies, ministries & stock exchange. ... more   less 
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Also Known As:
Sheraton Warsaw
Warsaw Sheraton

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Sheraton Warsaw Hotel
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