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Actor Hotel Reviews, Budapest

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Actor Hotel

4.0 of 5
Viola u.10-14., Budapest 1094, Hungary (Formerly Actor Business Hotel)
Hotel amenities
Actor Hotel
20 traveller photos
Ranked #85 of 334 hotels in Budapest
4.0 of 5 stars 74 Reviews
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74 reviews from our community

    Trip type
Traveller rating
    29
    27
    13
    1
    4
Date Rating
Poznan, Poland
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
31 helpful votes 31 helpful votes
“Terrible experience! never again!”
1 of 5 stars Reviewed 7 May 2013

We checked in for one night in Budapest and I would’n neither stay there again nor recommend it to anyone. 1. The single beds are narrow like in a dorm (70-80cm) and exteremely uncomfortable, 2. The look of the place is shaggy, with shattered glass door at the entrance to start with 3. Althought it is a walking distance form... More

Was this review helpful? Yes
Konstantin K, Guest Relations Manager at Actor Hotel, responded to this review
13 May 2013

Dear redsnapper30, I would like to thank you for your valuable time and effort to send your experiences about Actor Hotel Budapest to Tripadvisor. I am especially sad to also learn of your concerns with your recent stay with us here, after your kind personal email message dedicated to our General Manager, which one didn't contain any misleading information not... More

Croydon, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Good hotel”
4 of 5 stars Reviewed 1 May 2013

The hotel is a good value for money. It is quite simple, but very clean. The staff is friendly and very helpful. The food is quite simple, especially the evening meal. Overall a very nice stay though.

Was this review helpful? Yes
Konstantin K, Guest Relations Manager at Actor Hotel, responded to this review
8 May 2013

Dear A J, Thank you for taking the time to post a short, positive review about your recent stay with us. Everyone here at Actor Hotel Budapest would like to thank you for your nice comments about their work. All of our wonderful staff members work hard to ensure that our guests leaves with a feeling of satisfaction and i'm... More

Oxford, United Kingdom
1 review
“Not happy”
3 of 5 stars Reviewed 21 April 2013

Arrived to hotel and thought I had entered a youth club. Approx 30+ Children aged between 12-17 screaming, running havoc, riding continually up and down the glass lifts to the amusement of their friends. I complained immediately and not one member of staff was prepared to tell the children to stop! UNBELIEVABLE!! Half hour passed before their schoolteacher finally shouted... More

Was this review helpful? Yes
Konstantin K, Guest Relations Manager at Actor Hotel, responded to this review
8 May 2013

Dear Guest, Thank you for sharing such a detailed review about your recent stay with us. I am very sorry to hear about the issues you experienced during your stay with us. Please kindly allow me to respond to all of them. Unfortunately one of our tour operator partner did not notify us correctly about their group members ages (as... More

Thessaloniki, Greece
1 review
“Amazing value for money”
5 of 5 stars Reviewed 17 April 2013 via mobile

Great staff, very helpful and friendly and very patient since I lost my room key several times and they always made another one with a friendly smile!! modern hotel with clean and spacious rooms, close to the city center ( about 5minutes with a taxi), good breakfast! Would definitely stay again on a visit to Budapest!

Was this review helpful? Yes
Konstantin K, Guest Relations Manager at Actor Hotel, responded to this review
24 April 2013

Dear pro v, I'm very happy that you decided to stay with us and you enjoyed your stay so much. Providing exceptional customer service is one of our top priorities, therefore i'm especially glad to hear that you had such a positive experience. I will definitely pass your comments to our front desk team. I'm pleased to know that you... More

1 review
“Superb stay! Unforgettable weekend”
5 of 5 stars Reviewed 17 April 2013 via mobile

Spend a worderful weekend! The hotel is located close to the city centre. Rooms are spacious and clean. Staff is friendly and cooperative, willing to help us at any time. In my next visit to Budapest I will certainly stay again there!

Was this review helpful? Yes
Konstantin K, Guest Relations Manager at Actor Hotel, responded to this review
24 April 2013

Dear MichalPa, We are honoured to be your first reviewed hotel and we do love your comments about our location, rooms, staff and of course the 5 star rating. Thank you. I'm delighted to read your promise to stay with us again, whenever visiting Budapest and i certainly hope you do! Kind Regards, Konstantin Kovats More

Athens
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great hotel- greek friendly”
5 of 5 stars Reviewed 17 April 2013

Great hotel, Mr and Mrs Kovats are the best... great breakfast, clean rooms... the balkony we had was also amazing... very friendly people. No noises from other rooms, great matress to sleep. The location was also very good. There was a mini market at the corner of the street that was open till late, a nice pub and a great... More

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Konstantin K, Guest Relations Manager at Actor Hotel, responded to this review
24 April 2013

Dear Naso, Thank you very much for this outstanding review! I'm glad to know that you enjoyed a comfortable stay with us. I'm happy to read that you were able to appreciate the convenience of our location. Please kindly allow me to share the pub's name: Maestro Café & Pub and the burger's name: The Black Cab Burger to help... More

UNited Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Fabulous”
5 of 5 stars Reviewed 17 April 2013

Stayed in the Actor for three nights. Hosts were amazing and really looked after our every need. Great spot near some nice pubs and cafes and very clean inside. Facilities were good with nice sized rooms.Excellent rates too. We thought the Front of House Manager ( Kovatz or Kosovo ) was especially attentive and he went out of his way... More

Was this review helpful? Yes
Konstantin K, Guest Relations Manager at Actor Hotel, responded to this review
24 April 2013

Dear Ceri, I would like to thank you for taking the time to share such kind words about your stay at Actor Hotel Budapest. It is our pleasure to satisfy our guests and even to surprise them. I am glad that you appreciated our services. I'm still trying to find out from where it came to you to give me... More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Amazing hotel”
5 of 5 stars Reviewed 16 April 2013 via mobile

A great two nights spent here . Ideal location! Rooms were very spacious, modern and clean. Staff were friendly and professional and could not do more to make us feel welcome. 100% recommend this hotel for your next visit!

Was this review helpful? Yes
Konstantin K, Guest Relations Manager at Actor Hotel, responded to this review
24 April 2013

Dear gemmac83, I would like to thank you for your very kind words about our hotel. I'm extremely glad to read that you were fully satisfied with our services. Many thanks for 100 % recommending our hotel. It is our delight to serve you and we look forward to welcoming you again at Actor Hotel Budapest! Kind Regards, Konstantin Kovats More

Oxford, United Kingdom
Reviewer
3 reviews 3 reviews
“Very disappointed”
1 of 5 stars Reviewed 18 March 2013

We arrived to find the hotel full of noisy foreign students. There was no restaurant service available unless we wanted the set meal being prepared for the students (some boring pasta dish)so we had to go out looking for supper as soon as we had checked in. Very little choice in nearby district. The room was NOT soundproof and the... More

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See 2 more reviews by Mary L for Budapest
Konstantin K, Guest Relations Manager at Actor Hotel, responded to this review
28 March 2013

Dear Mary, Thank you for taking the time to give us feedback regarding your recent stay with us. I am really sorry to hear that you didn't enjoy your stay for the most part and we failed to provide you excellent service during your first Budapest visit. I would also like to apologise for the issue with the restaurant on... More

Aarhus, Denmark
1 review
“We definitely recommend it and would go back!”
4 of 5 stars Reviewed 21 February 2013

We just got back from Actor hotel yesterday and had a really good experience. The staff at the hotel was really helpful, all our questions got answered and wishes fulfilled. Before the trip, I was planning a surprise dinner to my boyfriend on the arrival - thank you, Konstantine, for a smooth and fast communication - the dinner was great!... More

Was this review helpful? Yes
Konstantin K, Guest Relations Manager at Actor Hotel, responded to this review
25 February 2013

Dear Greete, Thank you for taking the time to review your recent stay at Actor Hotel. I am happy to hear you enjoyed your dining experience and your stay with us. Please accept my deepest apologies for not receiving the requested room with courtyard view and let me provide you with an explanation of why. Accidentally the advance reserved room... More

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Additional Information about Actor Hotel

Address: Viola u.10-14., Budapest 1094, Hungary (Formerly Actor Business Hotel)
Region: Hungary > Central Hungary > Budapest
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Pets Allowed Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #85 of 334 hotels in Budapest
Price Range: £
Hotel Class:4 star (4*)
Reservation Options:
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Actor Hotel
Viola u.10-14.
Budapest 1094
Hungary
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