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Novotel Budapest Centrum

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Traveller (1100)
Room & Suite (391)
Dining (232)

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About

#120 of 357 hotels in Budapest
Location
Cleanliness
Service
Value
The Novotel Budapest Centrum is a 4 star hotel close to the business centres and major cultural attractions of Budapest. Business travellers will find WiFi internet and seven meeting rooms at their disposal. A beautiful place to stay on holiday in Budapest, the Novotel features a restaurant, bar, gym, kids corner, all in a charming, heritage protected building with modern additions.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Indoor play area for children
Car hire
Business Centre with Internet Access
Car park
Wifi
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Special diet menus
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Bath / shower
Bottled water
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Room types
City view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Green
City View
Languages Spoken
English, German, Hungarian, Italian

Location

Rakoczi Ut 43-45, Budapest 1088 Hungary
Name/address in local language
Novotel Budapest Centrum
2,488Reviews68Q+A100Room tips

Reviews
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KodoDrummer wrote a review 10 Mar
Buenos Aires, Argentina65207 contributions
I have stayed multiple times at Novotel Budapest Centrum. I find the location convenient, hotel staff members are friendly and helpful. My room was average for Europe. My ratings for this stay: Bed and bedding, 3.75-stars; front desk staff, 4.2-stars; other hotel; staff, 4-stars; breakfast included in my room rate, 4.2-stars; location, 4-stars; and, room rate & value for money paid, 4.5-stars.
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Date of stay: September 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from Attila Lenart, Guest Services / Front Office at Novotel Budapest Centrum
Responded yesterday
Dear Kodo Drummer, Thank you for your fantastic feedback! We're thrilled to hear that your experience at Novotel Budapest Centrum was so perfect. We're delighted that our staff's warmth and assistance, as well as breakfast in our wonderful restaurant contributed to a memorable experience. Moreover, your praise for our location, within walking distance of numerous attractions, highlights the convenience our guests enjoy. We sincerely look forward to welcoming you back for another exceptional stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jet128080 wrote a review Feb 2024
1 contribution
Do not book this hotel. Overall experience was not good. Check in process was slow and handling was not professional at all. They tried to charge my bank card random sums of money more than once all because they decided that they had not charged us adequately upon check in. Also hotel does not seem up to 4 star level. Room had basic things such as bin missing and was never provided throughout our stay. Also gym facility was always closed and restaurant was always closed too although there was the possibility of eating in the bar.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Attila Lenart, Guest Services / Front Office at Novotel Budapest Centrum
Responded yesterday
Dear Guest, Thank you for your candid comments. We greatly appreciate that you gave us feedback through various channels. Repeatedly, I would like to reiterate my sincerest apologies for the disappointing experience you had during your recent stay with us. We truly regret that we fell short of your expectations. I can only hope that the gesture we extended and communicated to you directly eases a bit your rightful disappointment with our service level. For sure this was not the level of service we always strive to provide. Thank you again for bringing these issues to our attention, and I hope you will consider giving us another chance to provide you with the exceptional experience that was unfortunately missed this time around.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Karina A wrote a review Jan 2024
Prague, Czech Republic4 contributions
It was cozy to stay there. Everything was clean and pretty , friendly and helpful staff gave us lots of recommendations and answered all our questions. very convenient location. Surrounded by many interesting places. Check in process was fast.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Attila Lenart, Guest Services / Front Office at Novotel Budapest Centrum
Responded yesterday
Dear Karina, Thank you for your fantastic feedback! We're thrilled to hear that your experience at Novotel Budapest Centrum was so perfect. We're delighted that our staff's warmth and assistance, as well as breakfast in our wonderful restaurant contributed to a memorable experience. Moreover, your praise for our location, within walking distance of numerous attractions, highlights the convenience our guests enjoy. We sincerely look forward to welcoming you back for another exceptional stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kareem wrote a review Jan 2024
5 contributions
The hotel is in a great location there metro and tram station beside it The room was great and well equipped Also the reception clerk was helpful when I needed to amend my reservation Also the seating area in the lobby was beautiful
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: I made the reservation earlier so I got a good deal on the 40 m room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Attila Lenart, Guest Services / Front Office at Novotel Budapest Centrum
Responded yesterday
Dear Kareem, Thank you for your fantastic feedback! We're thrilled to hear that your experience at Novotel Budapest Centrum was so perfect. We're delighted that our staff's warmth and assistance, as well as breakfast in our wonderful restaurant contributed to a memorable experience. Moreover, your praise for our location, within walking distance of numerous attractions, highlights the convenience our guests enjoy. We sincerely look forward to welcoming you back for another exceptional stay.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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happyappletraveler wrote a review Dec 2023
London, United Kingdom9 contributions
I mean the hotel has it all. The rooms I would say are premier inn standard if you’re from the UK. However the lobby is grand and nice and the seating areas are comfy. The breakfast is brilliant highly recommend it. We paid little over £11 a night for breakfast and you get your usual scrambled eggs, breads, jams, cheese, all the juices and drinks etc. service is pleasant . The hotel is in a brilliant location central everything is within 10/15 mins. The staff at reception are friendly and helpful. We stayed on the 4th floor and we cannot fault our stay.
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Date of stay: December 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Attila Lenart, Guest Services / Front Office at Novotel Budapest Centrum
Responded 31 Dec 2023
Dear Imranstravelapple, I am truly glad to see from your review that you had a pleasant stay with us. In addition, it is even more pleasure to read that our breakfast and our friendly hospitality especially met your expectations. Your satisfaction serves as a great source of motivation for all of us. Your feedback has been shared with my team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Best regards, Nóra Vida Front Office Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mallanmalin wrote a review Dec 2023
2 contributions
I was here for a conference at the hotel and everything was excellent. The food was great, the atmosphere and service. The beautiful restaurant hall was a delight, and this coupled with very modern rooms that were very comfortable. We also had great service from the reception desk, for the short time we had available to experience Budapest.
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Date of stay: December 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Attila Lenart, Guest Services / Front Office at Novotel Budapest Centrum
Responded 5 Dec 2023
Dear Mallanmalin, Thank you for choosing to stay with us and taking time to review our property. I am truly glad to see from your review that you had a pleasant stay with us. In addition, it is even more pleasure to read that our friendly hospitality and the atmosphere of our house met your expectations. Your satisfaction serves as a great source of motivation for all of us. Once again, I appreciate you taking the time to share your feedback. We look forward to welcoming you back to the hotel soon. Best regards, Nóra Vida Front Desk Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Björn wrote a review Nov 2023
Copenhagen, Denmark40 contributions
Stayed at this hotel for at long weekend in Budapest. Spacious room, clean and fine serviced. Friendly and helpfull staff at the front desk. Excellent breakfastbuffe in an impressive room. Location is excellent for "old town" metro & trams
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Attila Lenart, Guest Services / Front Office at Novotel Budapest Centrum
Responded 19 Nov 2023
Dear bjorn3108, Thank you very much for your kind feedback. Our team thanks you for your many compliments and are delighted to hear that everything about your stay with us met your expectations. We look forward to welcoming you back for another memorable experience. Best wishes, Nóra Vida Front Desk Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Chillies and clouds wrote a review Oct 2023
601 contributions
Company sent me here otherwise I would have chosen other location. Staff is very professional but place itself lacks a lot. Cleanliness: - room cleaning was quite challenging as I was in and out of room (but there were days they forgot about me) - balcony was dirty - cobwebs and spiders everywhere in between balcony doors -doors caked in dust on inner side (like noone cleaned them in years) -there were also hair stuck on bathroom wall tiles Utilities: -the shower gel and soap they provide smells like baby vomit -closets carry little space (furniture reminded me of dorm) -gym is literally a size of a mini van and can barely be used by 2 people at the same time Also facing main street where local hotshot test their tuned cars in the middle of the night can deprive you sleep. On a good side. Dinning room is beautiful and breakfast was tasty. Also almost everything is in a walking distance.
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Date of stay: October 2023Trip type: Travelled on business
Room Tip: Book a room away from main street
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Attila Lenart, Guest Services / Front Office at Novotel Budapest Centrum
Responded 29 Nov 2023
Dear GlobalPocket, thank you for your detailed review. First of all let me apologise for the inconvenience you experienced. I will make sure to pass you comments to our managers in charge to prevent such a situation in the future. I was happy to read that you were satisfied with the service of our staff. Kind Regards Attila Lénárt Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rachel H wrote a review Oct 2023
High Wycombe31 contributions
This hotel continues to deteriorate. The gym is dark, smelly, the equipment is very old and the metal weights are rusty.. not a place anyone would want to train in. Third visit this year and third time yet another room with problems, this time with soaking wet floor due to a leak in the bathroom and a broken desk lamp. The hotel STILL has no aircon working (all year) so you sleep in a furnace because it is too noisy to open a window. If I wasn’t stuck here as the work required hotel I would go elsewhere.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip: Go elsewhere.. marriott courtyard across the road is now refurbished and looks good
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Attila Lenart, Guest Services / Front Office at Novotel Budapest Centrum
Responded 29 Nov 2023
Dear 49RachelH, Thank you for taking the time to tell us about your experience at the Novotel Budapest Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please note that in October as temperature drops in Hungary we have only heating in the whole hotel and no cooling. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Attila Lénárt Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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CJ_FS wrote a review Oct 2023
Strasbourg81 contributions
Thank you so much to all the team for their excellent hospitality, and for ensuring that our visit was so pleasant ... indeed, my friend and I were very impressed by your lovely hotel, and we very much appreciated the comfort and tranquillity (and cleanliness) of our room - we have never experienced such a quiet, peaceful stay (especially bearing in mind that it's such a busy city), it was perfect. I would like to thank the colleagues at the front desk - firstly, Laszlo, who efficiently dealt with the various elements of my booking, and also Nora, who was so very helpful throughout the time we spent at the hotel. My communications by email beforehand with the Manager, Mr Stuhl, were also very efficient and much appreciated. I had stayed in this impressive Novotel once before, many years ago and loved it - such a beautiful building with its original art-deco features ... and everything was still wonderful after all these years. Long may it continue ...!
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip: The hotel rooms are gradually undergoing renovation, so try to ask for one that's already been...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Attila Lenart, Guest Services / Front Office at Novotel Budapest Centrum
Responded 19 Nov 2023
Dear CJ_FS, We very much appreciate your comments regarding your stay at Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nóra Vida Front Office Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£55 - £110 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel budapest centrum hotel budapest, accor budapest centrum, budapest novotel
LOCATION
HungaryCentral HungaryBudapest
NUMBER OF ROOMS
227
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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NOVOTEL BUDAPEST CENTRUM - Updated 2024 Reviews (Hungary)

Frequently Asked Questions about Novotel Budapest Centrum
Which popular attractions are close to Novotel Budapest Centrum?
Nearby attractions include Nightmare in Budapest (0.3 miles), Vibe Rooms (0.3 miles), and Original Budapest Pub Crawl (0.1 miles).
What are some of the property amenities at Novotel Budapest Centrum?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Novotel Budapest Centrum?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Budapest Centrum?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Budapest Centrum?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Novotel Budapest Centrum?
Conveniently located restaurants include bpBARbq, Barack & Szilva Restaurant, and London Coffee Society.
Are there opportunities to exercise at Novotel Budapest Centrum?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Novotel Budapest Centrum?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Budapest Centrum offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Budapest Centrum?
The staff speaks multiple languages, including English, German, Italian, and Hungarian.
Are there any historical sites close to Novotel Budapest Centrum?
Many travellers enjoy visiting Fisherman's Bastion (1.8 miles), Shoes on the Danube Bank (1.3 miles), and Heroes' Square (1.3 miles).