BEST WESTERN Santakos Hotel 4* (Kaunas, Lithuania) - Hotel Reviews

Also Known As:: Best Western Kaunas; Kaunas Best Western

Address: J. Gruodzio Street 21, Kaunas 52316, Lithuania

Region: Lithuania > Kaunas County > Kaunas

Amenities:

Bar/Lounge Business Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool

Hotel Style:

#1 Romantic Hotels in Kaunas

#4 Luxury Hotels in Kaunas

#6 Business Hotels in Kaunas

Price Range: £

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: The Best Westrn Santakos hotel is situated at the merging point of the centre and the Old town - in a calm J. Gruodžio street. In the aesthetic 100 year old building you can find a comfortable and elegant interior. Being away from home, you will find yourself quite at home at Best Western Santakos hotel! ... more less

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annderek20

Edinburgh, United Kingdom

Senior Reviewer

6 reviews

4 hotel reviews

Reviews in 4 cities

10 helpful votes

“City break”

Reviewed 15 June 2013 NEW

Just returned from 4 day break from Kaunas staying at best western santakos hotel One of the best city breaks we have had hotel fantastic staff so helpful and friendly couldn't do enough for us also out and about in city people friendly and helpful some lovely sites to see ie castle lovely restaurants and bars place so clean and... More

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Thank you for your kind and warm words. We would love to see you again at the BEST WESTERN hotel Santaka! Good luck! Yours truly, Inga Kerbelyte Managing Director More

ColchesterItfc

colchester

Contributor

11 reviews

5 hotel reviews

Reviews in 8 cities

6 helpful votes

“Ideal for a short city visit”

Reviewed 20 May 2013

Our group was very impressed by the location (ideal for both old and new town areas), quality of rooms (new wing), value for money and the excellent and attentive staff. Breakfast was fine but not exceptional, and seating was stretched at times as coach parties were passing through, all on the same schedule! The only downsides were the poor access... More

See 2 more reviews by ColchesterItfc for Kaunas

Dear Guest, Thank you for writing this response regarding your recent stay at the BEST WESTERN Hotel Sanatkos and telling what you liked. You are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please... More

pepieti

Tallinn, Estonia

Reviewer

5 reviews

Reviews in 5 cities

1 helpful vote

“Nice hotel at the heart of Kaunas”

Reviewed 4 April 2013

Only spent one night in this hotel when passing Kaunas along my route. I enjoyed my stay and the service was excellent. The hotel was a bit hard to find by car Everything worked smoothly in this hotel.

Was this review helpful? Yes 1

Dear Guest, thank you for your kind feedback regarding our hotel. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope you will come back and see us again soon. If I can be of assistance in... More

Derekwozthere

Burton upon Trent, United Kingdom

Top Contributor

80 reviews

41 hotel reviews

Reviews in 51 cities

31 helpful votes

“Good value, good location , good food”

Reviewed 18 March 2013 via mobile

I stayed here for business for one night. Hotel has everything for a good stay, with good sized comfortable rooms. Tip: ground floor rooms are close to reception so noise can be heard late at night or early morning. Wifi is available throughout and is fast and free. Breakfast consisted of a wide choice, self service.

Thank you for your stay at the BEST WESTERN Hotel Santaka. It was a great pleasure to serve you. And thank you for your feedback and warm words towards our hotel. We would love to see you again at the Best Western hotel Santaka! Good luck! Yours truly, Inga Kerbelyte Managing Director More

tarheel12670

Legnano, Italy

66 reviews

26 hotel reviews

Reviews in 23 cities

13 helpful votes

“Good ratio quality price”

Reviewed 7 March 2013 via mobile

Hotel was booked by my colleague for the great price with breakfast included. Room was very big, unfortunately cold. Heaters were at maximum but still during the night I was forced to use two blankets. Breakfast is average, they need to improve it. Location is great, in a quite lateral room to the pedestrian street.

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More

wiewiorowski

Poland

Senior Contributor

29 reviews

18 hotel reviews

Reviews in 25 cities

42 helpful votes

“very cozy”

Reviewed 29 November 2012

We stayed in Hotel Santakos-Best Western in Kaunas, Lithuania for only one night on our way to Vilnius. Sadly, it was a rather gloomy and rainy day so Kaunas was not at its best. Yet the Hotel was. It is a charming hotel in an old red brick house squeezed in a little street on the verge of the old... More

Dear Guests, Thank you very much for taking your time to share your positive feedback with us. We are extremely happy you enjoyed your stay at BEST WESTERN Santaka Hotel. We are glad the food was delicious and we managed to exceed your expectations! Looking forward to serving you again at Best Western Santaka Hotel, Warm regards from Kaunas, Inga... More

jontymgm

9 reviews

9 hotel reviews

Reviews in 9 cities

2 helpful votes

“Why only 4 stars?”

Reviewed 7 November 2012 via mobile

A truly great hotel! Spent 3 nights in november. Clean, comfortable, well-located with almost every facility you'd expect from a fancy 5-star namebrand.The staff all speak English (unusual for Kaunas) and are friendly, helpful and intelligent. Only criticism is the wifi in the bedrooms which goes on and off at will.

Thank you for your stay at the Best Western Hotel Santakos. It was a great pleasure to serve you. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the... More

Jennifer D

Manchester, England, United Kingdom

7 reviews

3 hotel reviews

Reviews in 6 cities

5 helpful votes

“Great location, lovely room, friendly staff - well worth it!”

Reviewed 7 October 2012

My boyfriend and I stayed in this hotel on our first visit to Kaunas - what a good choice. The hotel was in a perfect location, situated right between the Old and New Town on a quiet street just off the main avenue. The hotel itself was a beautiful red brick building, with lovely original features and decor. The hotel... More

Dear Guest, thank you very much for taking time to share your positive feedback. We are extremely happy you enjoyed your stay at the BEST WESTERN Hotel Santakos and found your room spacious and clean. We are glad wemanaged to exceed your expectations! We are looking forward to welcoming you back again soon! Wishing you a lovely day, BEST regards,... More

S L

London, United Kingdom

28 reviews

28 hotel reviews

Reviews in 24 cities

19 helpful votes

“Cosy, comfortable, good location - a good mix of everything”

The hotel had a great balance between old and new, local and international. As you step through a small and inconspicuous door into the cosy interior, you feel at home. An yet it is two minutes away from the main pedestrian street of Kaunas. The rooms were nice, simple yet with a touch of elegance. I especially appreciated the quietness... More

Thank you very much for taking your time to share your positive feedback with us. We are happy you enjoyed your stay at BEST WESTERN Hotel Santakos and hope to welcome you back again soon. Please do not hesitate to contact the hotel or me personally next time you are traveling to Kaunas and we will make sure to offer... More

Chicagoans1

Chicago, ILL

3 reviews

Reviews in 3 cities

“Hotel or Night Club?”

Reviewed 3 October 2012

We returned to this hotel having stayed there nine years ago. The rooms are great, especially if you request and pay for a "suite." This trip the room quality was still good but on our second night a loud band began playing around 9:pm and didn't stop until after 3:am. We called to complain and were told that the band... More

Dear Guest, Thank you for your feedback. I am very sad to learn about the noise from the restaurant, about the indifference and lack of competence of our staff... I am very sad to learn that your problem was not understood and not addressed in time, I really apologize for that. We could have solved your problem easily upgrading you... More

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BEST WESTERN Santakos Hotel Reviews, Kaunas

BEST WESTERN Santakos Hotel

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