Well we tried to book in but were told that our agent had booked late and now they had no rooms.......just like the 2 reviewers experiences earlier. On checking with our agent they said that they had confirmed the booking. The hotel management had already booked another hotel on the edge of town for us as "Vilnuis is full". It... more

Although I did not have an evening meal here, my 2 nights stay were pleasant enough. The room was an adequate size for one, but would be a squeeze for 2. Nice shower, no problems with hot water as experienced by other reviewers. The fittings were of good quality & the reasonably priced mini-bar contains a good selection should you... more

We had booked this hotel for four nights to celebrate my mothers 60th birthday, but ended up changing hotel after only two nights. Here's why: First of all, we had booked transfer from the airport to the hotel, but the car never showed up so we had to take taxis. The hotel said they would cover it, but never did.... more

The hotel was just like in the pictures. The location couldn't have been better. Nice and quiet street outside the hotel. We had a delux room, which was wery large, clean and nice. Nice bathroom with a large tub. Spotless walls and furniture. The receptionists made appointmenst at a SPA for us and they gave us good advice when we... more

Booked the hotel through Hotelsrus, ut guess what? No rooms, had to transfer to another hotel at 1.00am. Funny? No! Hotelsrus did not even bother to answer two emails for a refund. Shame. more

Double shame on the Europa Royale! Same story as the other reviewer's--booked, and paid in advance. We showed up, they had no room, although they ackowledged that they had the reservation. Long argument, still no room. They said they had made a mistake, and they added "these things happen." Apparently they do happen at the Europa Royale. We suggest you... more

We were not disappointed with this hotel. The general standard is good, although to be fair we did upgrade to an exective room, Because we had four nights there and thought the standard room just a little on the small side. The location could not be better. Just 1 minute from a well known landmark "the Gates of Dawn" .... more

I cannot praise this hotel enough - have stayed here twice on business trips and the service both times has been excellent. First time I stayed in July 2006, when we arrived there had been a water pipe burst and there were no rooms for us - no problems, they had already arranged alternative rooms for us at a more... more

Stayed at this hotel last december and wanted to add my review as had noticed some poor comments. We loved this hotel, location was perfect, the most beautiful and historic street in Vilnius. Our room was excellent with a balcony which was great in the snow!! Good value as we managed to get a special offer price of only £200... more