I can't say too much about this hotel, particularly regarding the service they provided. The receptionist I originally contacted when I made reservations went to a lot of trouble to answer my questions before we arrived: this included information about buses from St. Petersburg to Tallinn, purchasing ferry tickets to Helsinki, and suggesting a local car rental agency. I would... more

We stayed at the Merchant's House Hotel in August for 3 nights. We started out in a first floor windowless room. When we asked for a room with a window, our request was quickly accomodated with a move to a second floor room. A minor disappointment was that there were no flowers in the flowerboxes in the court yard as... more

Very nice staff, perfect location (as long as there is no party in the brewery opposite the hotel) more

- located in centre of the old town - hotel really clean - good breakfast - service is really great; speaks good english + generous & friendly people did a lot of help coordinating my Tallinn visit more

We stayed at the Merchants House Hotel July 2009 for our trip in Estonia. This hotel/area was one the highlights of our Scandinavian vacation. Positives: The location is so close to the central square in the old town that it takes 30 seconds to get there. The hotel room was very large for European standards, the bed was also large... more

Stayed 3 nights at the Merchant House. Unbelievable location, but don'e expect to park anywhere near it. The taxi will drop you off on the outside of the square - and you will need to walk a bit. Its a street right off Town square, so its not far. Had a room in the back courtyard on the second floor.... more

Location wise, it doesn't get any more central than Merchant's house hotel in beautiful Tallinn. However, this hotel bills itself as a 5-star, which it definitely is not. The rooms are MUCH smaller than they appear on the website and the "spa" is a tiny basement room consisting of a rowing machine, massage table, and small sauna. The room service... more

The Hotel has a perfect location with the main square right at the end of the street. What makes this Hotel stand out for me is how friendly and helpful the staff were, always smiling and making you feel welcome. The room itself was very comfortable with some wonderful furniture, clean and quiet. In all a wonderful hotel that I... more

Great hotel in a central Tallin location. Lots of help and advice from the friendly staff. Thoroughly enjoyed using the sauna room. It's a great place to be! more