The hotel is pretty average, the room is really small (its called "cozy room" which I guess should presume its super-small). The shower is really crap - there is just a shower in the bathroom's wall with all water going on the floor where you are later standing. No room temperature regulator as well. No coffee making, no ironing facilities... More

The hotel and our spacious suite was very clean and comfortable. Convenient location of the hotel. Staff at the hotel was very friendly and helpful. Breakfast was average, but good. Since we travelled in February we really enjoyed the floor heating in the bathroom. Spa: Brilliant little and delicate spa in the basement. Relaxing atmosphere with welcoming and attentive staff.... More

Good location- close to train/bus station, can walk to any part of old town Convenient- two department stores nearby, we could walk to the town market (lovely buildings) Good facility: clean, good size room, comfort bed, we really like the wooden floor and beam. There is an old lift, we use it too, give a nice feeling that we are... More

Warm, cozy, friendly slightly elegant, justifiably a 4 star hotel. Beautifully architected, great location between Old Town and the "new" town. Close to restaurants, city sights, Train Station and one can walk to any place worth visiting. Parks are nearby in which one can relax. The spa is a fantastic perk and the breakfast is first cabin. Rooms are clean,... More

Convenient location, not far from old town. The railway station and shopping malls are just across the street. Room was nice, clean and warm. Choice of available TV channels is poor, however. Personnel is polite and friendly. During breakfast you have a good choice of food.

We stayed at this hotel for Easter and it was a enjoyable stay. There were hick-ups here and there (we requested a specific room but they gave us a different room), but the hotel is in good shape and rooms/facility are kept clean. Location: right in front of shopping malls and the main station. Convenient for airport and ferry access... More

Staff were very friendly polite and helpful from the time we arrived at reception with good english. Had a superior double room with jacuzzi bath,heated bathroom floor and very spacious cleaned every day with fresh towels and good view from window.Room was very warm if not too warm and had to turn down the radiators.Could not fault it in anyway.... More

Our background is a very frequent international traveller that have stayed at most of the large chain hotels in the world (Radisson, Hilton, Sheraton and Hyatt). We decided to try Opera hotel based on a good value packag that included 2 SPA treatments. We also ordered a VIP transporation from the airport to the hotel. In spite of that the... More