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Four Points by Sheraton Washington D.C. Downtown


Hotel class 3.0 of 5
1201 K St. NW, Washington DC, DC 20005
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Reviews you can trust

67% Recommend
3.5 of 5 stars 134 reviews
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By trip type
All (134)
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2 of 5 stars
Tucson
9 Nov 2009 | Trip type: Couples New

The good: Location EXCELLENT, near metro and in a safe walking area. Staff friendly. But had to keep asking for things that should be routinely furnished. Restaurant nice and reasonably priced (but did have a hair in my salad) The bad: Very small room, two beds and prices on the door for up to 4 people. With just 2 you... more

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2 of 5 stars
Chicago
21 Oct 2009 | Trip type: Business

CONS: In a nutshell, the room was small, old and had multiple malfunctions: 1) The toilet ran constantly and eventually overflowed, flooding the carpet in the entryway. 2) The so-called upgraded LG televisions had absolutely lousy analog-only reception. 3) The remote control didn't work, but they fixed this quickly. 4) They changed my room after the toilet problem and the... more

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3 of 5 stars
Bronx, NY
15 Oct 2009 | Trip type: Couples

Had a basic standard room. Bed was comfy, clean and no bugs which is important. Room was clean and nicely decorated. We spent most of our day out and about. Close proximity to alot. Service was good and efficient. The only thing is I don't feel the room was worth the amount I spent. Basically paid for proximity and convenience.... more

Management response from
Elizabeth Delens, General Manager

Good Morning, Thank you for taking the time to share your experience with us at the Four Points by Sheraton. All guest feedback is a valuable tool, allowing us the opportunity to continue our goal to exceed every guest's expectations. I certainly would appreciate any detail you can share regarding your impression of the guest room so we can continue...

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4 of 5 stars
Amsterdam
2 Oct 2009 | Trip type: Couples

We booked the hotel for its location on the map, it has a subway station semi close (5 min walk) and the sightseeing tours stop relatively closeby. We booked a room with 2 queens but on arrival we were offered a king bed by the hotel which was a great service. The room came with a free wired internet connection... more

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4 of 5 stars
Philadelphia, PA area
29 Sep 2009 | Trip type: Family
2/2 found this review helpful

Our trip - My 12 year old son and me. One night...Sunday into Monday. We were to spend Monday touring the Capitol and doing the Smithsonian museums. Finding the hotel - Very easy. 12th NW & K. If you can count and know the English alphabet, you can find this hotel with no problem. Parking - We pulled into D.C.... more

Management response from
Elizabeth Delens, General Manager

Thank you for your kind words and feedback you shared regarding your stay at the Sheraton Four Points. The detail you include in your review certainly assists me in knowing what services may need increased focus to ensure our guest's have wonderful visits with us. I am sorry for the frustration regarding the televisions. While the "overhaul" is accurate, it...

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3 of 5 stars
Birmingham, Alabama
22 Sep 2009 | Trip type: Couples

The property could certainly stand some updating. The room was decently sized and the king sized bed was comfortable, but the room felt a little threadbare and worn. It is located about 3 blocks from metro center and is in an area where you feel safe walking around. The lobby area is nice, and the hotel includes complimentary high speed... more

Management response from
Elizabeth Delens, General Manager

Thank you for taking time from your day to share your experience at the Sheraton Four Points Washington DC. The detail is helpful to me in identifying services that may need enhanced focus to ensure wonderful guest visits. My apologies for the condition of your guest room. While it isn't comfortable to hear such feedback, without it I am unable...

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5 of 5 stars
Connecticut
17 Sep 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

I have to tell you, I was pleasantly surprised with my stay at this hotel. It certainly isn't your "typical" Four Points, I don't think. The staff was friendly and very diverse, which I like to see...they struck me as genuinely welcoming, which can be rare nowadays. The rooms were comfortable and it looked like while I was there they... more

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2 of 5 stars
west virginia
9 Sep 2009 | Trip type: Friends getaway

I stayed here Labor Day weekend. When we returned from dinner Friday night, the electric was off. Evidently there was an ongoing power outage in the area which had also interrupted service earlier that week. The front desk provided us with glow sticks. Yes, glow sticks. The lobby and hallway lights and one elevator were powered by a generator. We... more

Management response from
Elizabeth Delens, General Manager

Good afternoon and thank you for taking the time to communicate your dissatisfaction with the Four Points team during the power outage. While I am sure you spoke with the on site management during the unscheduled Washington DC power outage, please accept my personal and sincere apology for the inconvenience it caused. I would certainly feel frustrated with a power...

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4 of 5 stars
Hunter Valley, NSW
9 Sep 2009 | Trip type: Family

Good hotel in good location. Staff and service was excellent. more

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3 of 5 stars
New Mexico
2 Sep 2009 | Trip type: Business, Solo travel

A big negative for this hotel was the noisy air conditioner unit. I cranked the room down to about 63 degrees and then turned it off, as my only hope at sleeping. The first night it took me until 3 am to work out that you have to turn it off BOTH at the wall thermostat and on the A/C... more

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Four Points by Sheraton Washington D.C. Downtown Also Known As

  • Four Points Washington Dc
  • Sheraton Hotel Washington Dc
  • Sheraton Washington Dc
  • Washington Dc Four Points
  • Washington Dc Sheraton
Address: 1201 K St. NW, Washington DC, DC 20005