Overall the room was fairly clean, but was way overpriced. Got up at 7 am to shower and once in the shower found the water was just luke warm, not even close to hot. Stuck a couple drinks in the fridge and was wondering why the weren't getting cold. Upon moving all the desks to check the plug found out... more

Some nice new rooms and was upgraded since I am a Gold member, but one of the female clerks was very rude and short with me. I don't plan on coming back because of the experience. more

I'm a fan of tripadvisor and find these reviews generally helpful and accurate. This is the first review I have written and do so out a feeling of obligation to my fellow travelers. I often travel to DC and have had many great stays at different hotels in the area. This was my first stay at this hotel. The hotel... more

The desk clerk - Brian - actually found someone to take his place at the desk to come and pick up us 4 older women who had been travelling since 2AM the previous night. He picked us up from another hotel that had really messed up our reservation and put us in a smoking room. Brian was our "angel". This... more

This was the one hotel in our 10-city road trip that had very few reviews here, so I was a little nervous. But to be honest, this was one of the nicest hotels I've ever been in. The rooms are bright, clean, and comfortable. The bathrooms and mattresses are amazing and much better than your average hotel. Everything is just... more

DO NOT listen to the BAD reviews. This hotel was GREAT! Clean rooms, comfortable beds, good air conditioning, nice size swimming pool, and small jacuzzi but holds 7 adults easily. Their is a shuttle that runs its guests to Union Station every hour. This shuttle has a sign up list where you choose the hour you ride which most people... more

Fabulous hotel. Close to everything. Amazing shuttle service that takes you to Union Station. Reasonable, good breakfast and laundry rooms, and the staff is incredible. They even had a barbecue for Priority Club members and David Cook did a wonderful job. Brian helped us quite a bit with our directions and he and David and the rest of the staff... more

The hotel itself is fine. The rooms are great, and the staff is first rate. The swimming pool... not so much, and the hot tub is a bit of a joke. But this area is in one of the worst areas of D.C. A cab driver told me that lots of cabbies won't take people to that area of town,... more

We are first time travelers to the Washington DC and wanted to see the sights. I called hotels and B&B's in the down town area and either they were booked or very expensive. We reserved a room at the Holiday inn Express with 2 queen beds and all the electronic amenities to keep the 12 year old happy. for $145.00... more