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Melrose Hotel, Washington DC


Hotel class 4.0 of 5
2430 Pennsylvania Ave. NW, Washington DC, DC 20037
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Reviews you can trust

74% Recommend
3.5 of 5 stars 268 reviews
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By trip type
All (268)
[ Date ] [ Rating ]
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3 of 5 stars
bloomington, in
20 Nov 2009 | Trip type: Business, Solo travel New

Over the last six years I've stayed in this hotel four times. There are other boutique hotels in the DuPont circle area that I also stay in and like. The first stay at the Melrose was a real gem. The last time was, well, the last time. It wasn't a horror story. Service was polite. The room was clean. Most... more

Management response from
MelroseDC, Management

We regret your decision not to return. Like many Hotels, we have made the decision to move to individually wrapped disposable cups as the majority of our guests prefer them as public opinion has shifted to a preference for disposable cups in guest rooms. In addition, the disposable coffee cups are provided as many guest prefer to enjoy their coffee...

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2 of 5 stars
Philadelphia
17 Nov 2009 | Trip type: Family

I only wish we had thought to read reviews BEFORE we decided to stay here. We made reservations specifically for connecting rooms. We also let them know our arrival would be late at night. When we arrived with 2 children and one Down's Syndrome adult around midnight we were told that the rooms were not adjoining and they didn't have... more

Management response from
MelroseDC, Management

Thank you for your comments. Unfortunately we were unable to accomodate your request for connecting rooms as there are a limited number of them available within the hotel. The front desk did have two options available to you upon your return, but you informed them that you had made alternative arrangements. We do appreciate the positive comments regarding the staff...

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2 of 5 stars
New York
3 Nov 2009 | Trip type: Business

We stayed here two years ago and the hotel was lovely- clean with an attentive staff. While they have kept the attentive staff the hotel itself sees to have fallen on hard times. Carpeting is filthy, bathroom had hairs in the tub, room phones were not working, our bathroom vanity was being held together by metal screws, there was a... more

Management response from
MelroseDC, Management

Thanks for taking the time to share your recent experience and to comment on our attentive staff. Please know we have addressed the issues you surfaced and do hope you will give us another opportunity in the future!

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1 of 5 stars
Miami
22 Oct 2009 | Trip type: Family

The location was great to George Town but the actual hotel was run down, the staff was RUDE except for the manager which tried to constantly make up for his staff's bad attitudes. There was always something missing in the room after it was made up. For example one we didn;t get towel at all, the next no soap. We... more

Management response from
MelroseDC, Management

Thank you for your positive comments regarding our location. Given the excellent reputation for guest service that so many of our guests have commented on we were disappointed to learn that your experience did not reflect that and rest assured we have shared your comments with our team. We are sorry that we will not have the opportunity to welcome...

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2 of 5 stars
West Virginia
20 Oct 2009 | Trip type: Business

Our room was very cold, but they said there was nothing they could do but give us blankets, which didn't help at around 7 pm so we stayed away from the hotel as much as possible! We both left with sniffles that we didn't have upon arrival. Weird stains on the chairs and the faucet leaked. Room service/kitchen wanted to... more

Management response from
MelroseDC, Management

We regret that there were issues with your recent stay and have addressed the areas of concern that you indicated.

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5 of 5 stars
dublin
16 Oct 2009 | Trip type: Friends getaway

I have stayed 3 times at this wonderful hotel . The location is perfect for sight seeing,and its only minutes away from Foggy Bottom underground train station which will take you out to Penn City Shopping Mall . This hotel is rather old fashioned and makes no apology ,that is its charm. The rooms are large beautifully furnished in sutle... more

Management response from
MelroseDC, Management

Wow, we so appreciate the time you took to share the many wonderful qualities of the Melrose. We look forward to welcoming you back and while we often hear such great comments about our wonderful staff, it is always nice to hear it again!

Horrible!!
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1 of 5 stars
Brentwood, California
13 Oct 2009 | Trip type: Couples

Our room was terrible. First we noticed that there was a black moldy spot on the ceiling and when my husband touched it it was very soft & wet. Also nearby was peeling on the ceiling from previous water damage. The woodframe araound the bathroom door was rotted. I stepped on a stained, wet area on the carpet by the... more

Management response from
MelroseDC, Management

Thank you for taking the time to share the details regarding your recent stay. We regret that your experience was not a very positive one and please know we have taken the necessary steps to correct those issues you experienced.

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2 of 5 stars
Massachusetts
12 Oct 2009 | Trip type: Family

We stayed for three nights. We thought the bathroom was tiny and unclean. The tub looked like they had cleaned it with the bathmat from the previous occupant. When I got home my legs and feet were covered with uncomfortable red welts from bedbugs. Having never experienced this before I was horrified. Besides that, the staff were freindly and it... more

Management response from
MelroseDC, Hotel General Manager

Thank you for your positive comments regarding the friendly staff and the location of the Hotel. Please contact the Hotel General Manager at your earliest convenience as we have not been able to confirm your feedback relative to insect bites. Thank you

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4 of 5 stars
Indiana
8 Oct 2009 | Trip type: Family
1/1 found this review helpful

My husband, daughter s17 and 21 and I stayed 4 nights at the Melrose. Had adjoining rooms. Hotel was very clean, rooms larger than normal. Staff very nice. The best part is the location in Foggy Bottom. It took us 5 minutes to walk to Georgetown where there are numerous restaurants and every store you can think of. The Metro... more

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4 of 5 stars
Altanta, Georgia
8 Oct 2009 | Trip type: Couples

I just returned from a trip to Washington, DC. My husband and I went for a long weekend. We stayed at the Melrose. We flew in from Atlanta and took the train to the Foggy Bottom Train Station. From the train station it was about a 8 minute walk to the hotel. Although we arrived early, around 11:00, our room... more

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Melrose Hotel, Washington DC Also Known As

  • Melrose Hotel
  • Melrose Hotel Washington Dc
Address: 2430 Pennsylvania Ave. NW, Washington DC, DC 20037