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Phoenix Park Hotel

3.5 of 5
520 North Capitol St NW, Washington DC, DC 20001 (National Mall)
Hotel amenities
Phoenix Park Hotel
Ranked #33 of 126 hotels in Washington DC
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592 reviews from our community

Traveller rating
    280
    199
    61
    22
    30
See reviews for
Families
111
 
Couples
158
 
Solo
79
 
Business
162
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
1 review
1 of 5 stars Reviewed 16 May 2013 NEW

The service was horrible the elevator was way to small. They only have to baggage carts for the entire Hotel really. Now you have to wait until one is available. Won't give you a late check out especially when they know you're there on a business trip and there's a ceremony service at Capitol hill every year at this time.... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 11 May 2013

Very clean!! Staff was friendly!! Parking garage beside hotel and there is a great Irish pub down below that played great Irish music with a live band and had descent food. Also I you like a large selection o Irish Beer you will defiantly like this place!

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Toronto, Canada
Top Contributor
53 reviews 53 reviews
42 hotel reviews
Reviews in 36 cities Reviews in 36 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 8 May 2013

A very good historic hotel, conveniently located near Union Station. Rooms are a bit small compared to modern buildings, but, personally, I don't travel to spend time on hotel rooms. My room was clean and comfortable, and well set up to do a bit of work. One complaint: the business centre is tiny and ridiculously overpriced. Fortunately the front-desk staff... More

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See 3 more reviews by gonin60seconds for Washington DC
Whippany
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 May 2013

This hotel is all that they said it would be! Great location on capital hill and a block from Union Station. It is well maintained and very clean. The only negative is that I was told by the staff that rooms have a DVD player and it didn't.

Was this review helpful? Yes 1
Northampton, Massachusetts
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 May 2013 via mobile

The Phoenix Park Hotel is a quick walk from Union Station and a few more blocks to the Capitol building. I chose it for that reason so I could walk anywhere or hop on the Metro red line at Union Station. The rooms are small but comfortable with Irish linens. Great mattress and plenty of pillows. The antiquated heating/cooling system... More

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London, UK
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 26 April 2013

Great location, very nice and helpful front desk staff and doormen. Decor tired. Cleanliness terrible. Cleaning staff indifferent to guests. Bathroom dirty - had not been cleaned since previous guest - toilet blocked. Walls thin. Elevator not working at busy times.

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DCalloway, Manager at Phoenix Park Hotel, responded to this review
30 April 2013

Thank you for expressing your fair and unbiased comments regarding our property in this forum. We appreciate your business and also your honest opinions on our successes and our shortcomings during your stay. I have addressed your comments with our Engineering and Housekeeping leadership to ensure that we are closing these gaps in quality and service. Although this will not... More

Brisbane
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 24 April 2013

Perfect location, arrvied by train at Union Station, night time and walked 30 seconds to hotel. Great friendly staff. Door man extremly attentive and helpful getting cabs. Old hotel but kept clean and tidy. Enjoyed resturant downstairs...easy for breakfast before starting our day. Quite noisy even from 7th floor.

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Madison, Wisconsin
1 review
5 of 5 stars Reviewed 19 April 2013

We just stayed at the Phoenix Park for three days to celebrate my parents' 50th wedding anniversary. It's a beautiful hotel with a boutique feel and a truly warm, attentive staff. All the rooms we had were lovely, but some people in our group got very special rooms for the regular rate, including one with two levels connected by a... More

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Jacksonville, Florida
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 14 April 2013

Just a block away from Union Station and your connection to DC, this hotel is ideally located and on top of that it has character! This is a historic hotel with all the beauty an old hotel can have. We stayed in a king sized room and were very comfortable. The staff was very helpful and courteous. Would stay again!

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See 6 more reviews by Traveler10531558 for Washington DC
Boston,MA
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 13 April 2013

This is an old style hotel with small rooms that are extremely comfortable and well appointed. The hotel is located 2 blocks from Union Station and 4 blocks from the Capital. The hotel staff were all helpful, even printing boarding passes! The room was so very comfortable, and include terry cloth robes which aren't needed because of high quality terry... More

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Hotel Summarization (Beta)

What travellers say

  • Union station(65)
  • Great location(14)
  • Capitol hill(8)
  • Irish pub(6)
  • Short walk(5)
  • Rooms are clean(5)
  • Very nice(5)
  • Friendly and helpful(5)
  • Front desk staff(4)
  • National Mall(4)

Additional Information about Phoenix Park Hotel

Address: 520 North Capitol St NW, Washington DC, DC 20001
Region: United States > District of Columbia > Washington DC > National Mall , Upper Northwest
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Romantic Hotels in Washington DC
#25 Business Hotels in Washington DC
#29 Family Hotels in Washington DC
Price Range: ££
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The historic Phoenix Park, a premier option for downtown Washington DC hotels and just steps from Union Station, the offices of the U.S. Congress, and close to the city's most notable attractions, is the perfect choice for business or leisure travelers. ... more   less 
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Also Known As:
Phoenix Park
Phoenix Park Washington Dc
Hotel Phoenix Park
Pheonix Park

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Phoenix Park Hotel
See lowest price for your stay* (from Booking.com, Expedia.com, Travelocity, and 13 more)
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Show Prices