Hopefully this is helpful to the traveler concerned about refund policies and flexibilities with unusual circumstances. This is my first review on TripAdvisor. I've stayed in hotels that were extremely nice to hotels that were less than stellar. However, none have compelled me to post a comment until now. Customer service goes a long way. Situations happen and great businesses... more

We only stayed one night here but would have happily moved in. We were in the old house section of the hotel so can only comment on that but on arrival got upgraded to a superior room, it was perfect. Had we had not had to move on, Washington DC is a lovely place to stay, we arrived on a... more

I chose this hotel in spite of some bad reviews because it's conveniently located and because the price was right - we got a special on hotel.com for 100$ per night. I wasn't expecting anything great, although the photos on the hotel website look beautiful... of course you can never trust those. I was quite surprised when we got a... more

Terrible experience, I had the car parked inside the Hotel Valet Parking Garage and my GPS was stolen from the car (inside the glove box) and the hotel is not cooperating in any way!!! WORST EXPERIENCE EVER! DO NOT RECOMMED THIS HOTEL TO ANYBODY!!! more

Stayed here 2 nights.The staff was very helpful and friendly. The hotel is an historical building, which is nicely maintained and very charming. We booked a standard room but were given a room with a separate sitting/living room and bedroom. The furnishings were attractive without the cookie cutter hotel room feel. The linens and pillows were very comfortable. Bath products... more

This was a disaster. I was in town on business and end up in this dump. The one nice thing - close to convention center. Staff not pleasant - Room was ridiculously small and claustrophobic (and I am not) It was dank, old and completely a terrible place to be. Business center is one paid computer, gym is once or... more

My husband and I just returned from our vacation in D.C. and stayed at the "charming & historic" Inn. We looked at the website and found it to appear cozy and inviting. We read some trip advisor entries, some very bad, but felt the pics looked well enough that we would form our own opinion. WE MADE A BAD DECISION.... more

If you like to travel the way my husband and I do, this hotel can't be beat. The location is within walking distance of all the major D.C. sights, as well as the shopping and restaurant areas. The hotel itself is charming and has a boutique feel to it. Yes, the rooms are small, but have all the necessary amenities,... more

I have loved my stay here-- this isn't a cookie-cutter chain hotel, it's historic and charming. It's true that the upholstery on the pull-out sofa is threadbare, but this in now way detracted from the spacious room, the historic feel, the fabulous location, and beautiful decor, and the gracious staff. If you want something besides the chain hotel rooms and... more