This hotel is in a great location with easy access - whether by foot, cab or subway - to the major sights and destinations in Washington, D.C. While the location is a plus, I was disappointed with the level of service - especially since I booked the hotel using Priceline's "name your own price" service. At times it seemed like... more

I was at the Mayflower in early June 2009 for a business meeting. This hotel has some of the most beautiful ballrooms and meeting rooms that I’ve ever seen. The hotel was built in the 1920s and the beautiful plasterwork and detailing that just could not be reproduced today. While they were building beautiful ballrooms in the 1920s, they were... more

Most of the service was good. Bellhops are working for an expected tip, though they're nice. The staff at the registration desk were cold and seemed to have a bit of an attitude. The room had very low light, so even with all the lights on (oddly placed) within the room, it was still poor light. I ordered room service... more

Given the price of a room ($300+) I expect something bigger than a postage stamp with a small window overlooking a wall. Room was dirty and hot. Yet-- the front desk was cold (in terms of service). Overall a disappointing experience and I would NEVER stay here again. more

I am so disappointed with the Mayflower, my jewelry was stolen from my room. To this date, the claims department has been giving me the run around. I have been investigating on my own about this hotel and other customers that have stayed here have also had their valuables stolen from their rooms. I have come to the conclusion that... more

We stayed at the Mayflower Renaissance on the evening of June 6. We absolutely loved the location and found it quite easy as we walked to the hotel from the National Mall. Upon check in, we were greeted warmly by a wonderful receptionist named Sophia Howard. When my boyfriend and I ask for a king-size bed for us to share,... more

I have stayed at the Mayflower every year for the past 10 years because the conference I attend is headquartered there. So I know it quite well. Many of the rooms are small, and some of them have so little natural light that you have to turn on all the room lights during the day. There is not much in... more

This is an older redone Hotel and looks grand when you enter the lobby. We booked this hotel for three nights and thought we got a good deal until we got there. The rooms are small and where a chair should be they had a refrig with heftily priced refreshments - For the size room, I would have rather had... more

We booked three rooms during a recent conference thinking this would be the time of our lives at an "upscale" hotel. The hotel is historic but surprisingly limited with amenities. The rooms are definitely small and my room's tub was permanently stained (see pic). The MOST disappointing aspect of the stay was the service. We were treated terribly from the... more