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Hilton Garden Inn Phoenix/Avondale

3.0 of 5
11460 W. Hilton Way, Avondale, AZ 85323
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Hilton Garden Inn Phoenix/Avondale
Ranked #2 of 2 hotels in Avondale
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51 reviews from our community

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Date Rating
Wilmington, NC, United States
1 review
3 of 5 stars Reviewed 11 June 2013 NEW

I stayed here for a week for business where the conference was in the hotel which was great, but if you want to go out and do anything the trip to get there is more than average. The beds are amazing! Taxi fare from the airport is $65!

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ML_HGI, General Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review
12 June 2013

Thank you for your wonderful comments and we have to agree, those Garden Sleeper Systems are a dream! Being in a newer area - we understand the lack of night live, etc within walking distance and do provide a van for area transportation - we don't want you to miss anything! Again, thank you for choosing us! More

A TripAdvisor Member
5 of 5 stars Reviewed 10 June 2013

The Hilton Garden Inn at Avondale was an excellent choice for our conference even though you can keep the 110 degree days in the Arizona sun! We were in want of nothing (except for maybe a bit cooler weather).

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ML_HGI, General Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review
12 June 2013

Thank you for your wonderful comments and we enjoyed having you with us last week! I am sorry we didn't have a little better connection with Mr. Sun to be easy on you while you were here! lol Again, thank you, I will share your comments with the entire Team! Happy Travels! More

Spokane, United States
1 review
5 of 5 stars Reviewed 19 May 2013

Very nice, fresh, hotel. Robert at the front desk is great! Our double queen suite was very nice. TV's (x2) are a little small but that's minor. No free breakfast...:( Good location on the West side of Phoenix. Close to freeways. (But no highway noise that i noticed). Nice pool.

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ML_HGI, General Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review
20 May 2013

Thank you for posting and for your great comments. We are delighted you enjoyed your stay and we look forward to having you back soon! More

San Francisco
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 16 May 2013

I'm a Hilton member and hate to give up my points but I'd recommend staying at the Holiday Inn Express nearby. I showed up without a reservation and asked the desk clerk the difference between the two hotels (there is a hilton homestead suites across the courtyard) - she didn't really know (no problem on that). I asked for a... More

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ML_HGI, General Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review
20 May 2013

Thank you for taking the time to write a review. I apologize you did not receive smiling faces and warm greetings - we pride ourselves of our service. In regards to the WiFi, we are in our final steps of the bandwidth expansion - just awaiting the cut over. The televisions were "the in thing" when opening in 2007, we... More

Sierra Vista, United States
1 review
1 of 5 stars Reviewed 15 May 2013

When we arrived, we were met by a manager telling a part of our group the could go to another hotel. This was over a code of conduct paper for our players. This might have been fine excepted not ever group was asked to sign it. We finially made it to our room. I turned the A/C on to our... More

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ML_HGI, General Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review
17 May 2013

I would like to apologize for any inconvenience in regards to your stay. I am slightly confused however, for we did not have any groups in this past weekend – so I was wondering if you would be so kind to email me at mary.erickson-lambert@hilton.com so I may gather more information on dates, etc. It is very important to us... More

Dayton, United States
1 review
4 of 5 stars Reviewed 14 May 2013

Nice hotel, desk staff very friendly and helpful. Wait staff and bar staff leave something to be desired. Very clean. Beds were a knock off select comfort and I couldn't notice any differnence when I adjusted it. Bed had a dip in the middle of it.

Review collected in partnership with Hilton Garden Inn

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ML_HGI, General Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review
22 May 2013

Thank you for your kind comments in regards to guest services - I am delighted to share your comments on them as well as sharing with Food and Beverage - for only with your comments can we better our service and reach our goals. I would like to make sure we check the bed of the room you were staying... More

Pheonix, United States
1 review
5 of 5 stars Reviewed 14 May 2013

My stay at the Hilton Garden of Avondale was very satisfying. The accomodation wer very nice, and I would reccomend to others. The meals crafted in the restaurant were out of this world, some of the best food I have ever eaten. The rooms were very comfortable and extremely quiet, I heard very few outside sounds. Overall this was a... More

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ML_HGI, General Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review
22 May 2013

Thank you for your wonderful review! We have a new restaurant menu, and I have to agree it is yummy! Hope you got to try the macaroni & cheese - my personal favorite. I am excited to share your comments with the team and we hope to see you soon! More

Truckee, United States
1 review
4 of 5 stars Reviewed 14 May 2013

The rooms and service were very good. The restraunt had good food, but expensive. The location of the hotel in relation to other restraunts and shopping was poor. There was no where within walking distance to eat. There was a free shuttle provided to anywhere within 5 miles, however during times of high demand, it took longer to get where... More

Review collected in partnership with Hilton Garden Inn

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ML_HGI, General Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review
22 May 2013

Thank you for your review and your overall comments. We have completed the fiber upgrade/bandwidth upgrade and now only need to have the cut-over completed. We had hoped it would have been completed this week, but have been told the target date is the first week of June. I apologize for any inconvenience in working on the Internet, and I... More

Avondale
1 review
2 of 5 stars Reviewed 13 May 2013

GOO: location, easy freeway access, clean, great service BAD: Very very slow internet service, unable to conduct business in timely fashion, bad enough consider stay another hotel next time Hotel did state that internet service upgrade is coming. Hopefully it's fact not rumor

Review collected in partnership with Hilton Garden Inn

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ML_HGI, General Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review
15 May 2013

Thank you for your kind comments on the hotel and team and I want to apologize for the inconvenience on the slower Internet. We have just completed the installation for additional bandwidth and are in the process of the cutover! We literally will be ready in a couple days! It is hard to keep up with all the high demand... More

A TripAdvisor Member
5 of 5 stars Reviewed 11 May 2013

Overall excellent quality of service and products. Cleanliness and good décor, the atmosphere was bright and professional. I was extremely impressed, and will continue to use Hilton as my preferred hotel of choice.

Review collected in partnership with Hilton Garden Inn

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ML_HGI, General Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review
15 May 2013

Thank you so much for taking the time to write your review and a special thank you for your great comments! We hope to see you again real soon! More

 
 
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Additional Information about Hilton Garden Inn Phoenix/Avondale

Also Known As:
Hilton Garden Inn Phoenix/Avondale Hotel
Hilton Garden Inn Phoenix/Avondale Hotel Avondale
Hilton Garden Inn Avondale
Hilton Avondale
Avondale Hilton
Address: 11460 W. Hilton Way, Avondale, AZ 85323
Phone Number:
Region: United States > Arizona > Central Arizona > Avondale
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Avondale
Price Range: ££
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Conveniently located off I-10 and Avondale Boulevard, in the progressive West Valley corridor of Phoenix. We are very close to restaurants, golf, shopping, movie theaters and other attractions such as the Jobing.com Arena, Phoenix International Raceway and the new University of Phoenix Stadium! You can relax knowing the quality and assurance of the Hilton Garden Inn Phoenix-Avondale has to offer being a part of the Hilton Family. ... more   less 
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Hilton Garden Inn Phoenix/Avondale
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