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DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon

3.5 of 5
3600 Broadway St, American Canyon, CA 94503 (Formerly Gaia Napa Valley Hotel)
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DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon
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150 reviews from our community

    Trip type
Traveller rating
    46
    62
    32
    8
    2
Date Rating
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

We were lucky to find this gem of a place when our travel plans changed last minute- and it was a terrific deal! The checkin process was quick, the staff was friendly and we were given warm chocolate chip cookies upon arrival- definitely won me over. The rooms were very nice- large, clean and extremely comfortable… after a week of... More

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Thousand Oaks, California
Senior Contributor
39 reviews 39 reviews
Reviews in 20 cities Reviews in 20 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 18 May 2013

First -- it's a DoubleTree -- so who can complain about the cookies at check-in; Super-clean grounds; Restaurant & Spa on-site; but American Canyon is literally 10 minutes from downtown Napa or the start of the Silverado Trail - or the Carneros region. The best part is you don't have to pay Napa room rates. AWESOME!

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Kalamazoo, Michigan
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 17 May 2013

My husband recently had the pleasure of staying at the Doubletree in Napa. We were very satisfied with our accomodations. The room was clean and the bed comfortable. Nothing fancy, but a very nice property overall. The staff was very friendly - especially in the onsight restaurant. The grounds were quite nice and even relaxing - which was surprising because... More

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trvlgrl6
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 16 May 2013

Front desk staff promised they'd put our two bags into our room since it was not ready when we arrived. We get back to the hotel late with our other bags and they had not moved our bags for us. They didnt even apologize. Had to lug all our luggage alone to the room. Had an "upgraded" room with a... More

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Dallas, United States
1 review
3 of 5 stars Reviewed 16 May 2013

If you would rather stay in a Green location this is for you. If you like water pressure and bar soap - select another location. The staff is very helpful and friendly - just not able to provide what was needed.

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Review collected in partnership with DoubleTree by Hilton

Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 15 May 2013

I'll say up front that I'm a quietly picky guest and travel widely, so the negative reviews for this hotel surprise me. We were checked in with friendly efficiency and our room was very clean, very well-decorated, quiet, and comfortable. Great linens & bed. However, the real surprise was the restaurant~~amazing! The food was WONDERFUL, the plating was impeccable, and... More

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San Francisco
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 8 May 2013

Stayed for one night before a Napa Valley bike ride in a patio room. The room was clean and the desk staff was friendly although a bit disorganized. Thought I would sit outside in a patio chair on the small patio overlooking a stagnate lagoon. But to my surprise the patio chair collapsed under me. Upon further investigation several patios... More

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Erik B, General Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review
13 May 2013

I again sincerely apologize for the problems you experienced during your recent stay. As I mentioned during our phone conversation, we are presently in the process of making various improvements to our beautiful property and new patio sets have been ordered for all patios. We expect to have this project completed later this week. Regarding your other concerns, I have... More

Los Angeles, California
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 May 2013

In the couple of weeks we stayed in the Sonoma and Napa Valley, we very much enjoyed the comfort of this hotel. The bed was the most comfortable of all the other hotels at which we stayed. Highly recommend.

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Review collected in partnership with DoubleTree by Hilton

Bronx, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 May 2013

Unsaved and stressful hotel. We were locked out of our room for about 3 hours due to the key malfunctions. The bathroom shower curtains were dirty with some ... "brown stains." On an other day up on our arrival a few seconds after we entered the room, the alarm vent off, and we need to evacuate our self. To use... More

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Review collected in partnership with DoubleTree by Hilton

Corpus Christi, TX
Top Contributor
54 reviews 54 reviews
21 hotel reviews
Reviews in 42 cities Reviews in 42 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 May 2013

This was as nice as we expect of a Doubletree, which is quite satisfactory--clean, quiet, and comfortable, as well as roomy and attractive. They also honored our request for a room on the ground floor near an entrance, and we appreciate that very much.

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Erik B, General Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review
13 May 2013

Thank you for your kind words and positive feedback. I will pass on your comments to our staff and management team. We all look forward to welcoming you back very soon. More

Super 8 Vallejo/Napa Valley
Great value on a similar hotel
Vallejo, CA
4.5 of 5 stars 71 Reviews
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Additional Information about DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon

Also Known As:
Doubletree By Hilton Hotel And Spa Napa Valley - American Canyon
Hotel Gaia Napa Valley
Gaia Napa Valley American Canyon
Gaia Napa Valley
Address: 3600 Broadway St, American Canyon, CA 94503 (Formerly Gaia Napa Valley Hotel)
Phone Number:
Region: United States > California > American Canyon
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in American Canyon
Price Range: ££
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Our Hotel: Begin your Napa Valley adventure at the DoubleTree. The DoubleTree Hotel & Spa Napa Valley - American Canyon on Highway 29 at the gateway to Napa Valley is the perfect Northern California hotel for exploring Napa wineries, holding corporate retreats, hosting fabulous Napa Valley weddings or making lifetime family vacation memories. Our environmentally conscious, LEED-certified hotel in American Canyon, CA, is only 45 minutes north of Oakland International Airport (OAK) or 60 minutes north of San Francisco International Airport (SFO). Spa Gaia: Spa Gaia is a world-class day spa which is part of California’s first fully environmentally sustainable "green" hotel, DoubleTree Hotel & Spa Napa Valley – American Canyon. Decorated with a tropical Balinese atmosphere, Spa Gaia offers traditional and contemporary healing and relaxing spa therapies which will provide our guests the beauty of rejuvenation and a thoroughly enjoyable spa experience. Spa Gaia is a unique fusion of "East meets West." Our spa menu honors both the ancient wisdom and rituals that have been handed down for generations in the East, and blends the latest skin care and healthy lifestyle research emerging from the West. Our philosophy is to pamper you with world-class spa treatments that also include indigenous to our fertile Napa Valley. DoubleTree comfort and convenience: Our full service Napa area hotel guest rooms and suites feature modern conveniences, stylish decor, eco-friendly bath products and all the Doubletree comforts you love. Enjoy in-room entertainment, generous work surfaces and dual-line phones, our luxurious Sweet Dreams® bedding and complimentary high-speed internet access. Our guests also have full use of many hotel amenities and services, including: •Sparkling outdoor pool and whirlpool surrounded by a tranquil lagoon •Fitness Center by Precor® •In room dining (6:00 am - 11:00 pm). Resort style hotel accommodations in Napa Valley. While there is no shortage of exquisite nearby tasting rooms and dining establishments in Napa Valley, rest assured that when you choose to dine in at the Doubletree you'll thoroughly enjoy the cuisine at our Gaia hotel restaurant. In keeping with a sustainable focus, we serve a variety of fresh, locally-grown and organic dishes sure to please every palate. Don't forget to start the day right with our extensive DoubleTree Breakfast Buffet. Pore over a library full of interesting reads and make yourself at home in our inviting lobby. For your convenience, wireless HSIA is available in all hotel public areas. Have a massage or facial. Set a tee time – we're minutes away from several challenging public and private Napa Valley golf courses. Our convenient American Canyon location and plentiful recreational amenities are perfectly suited for business or leisure travel to Napa Valley. Plan your next event at our Napa Valley hotel. Considering a Napa Valley retreat, conference, training seminar or reward package? The Doubletree Napa Valley - American Canyon Hotel & Spa has over 4,000 square feet of flexible meeting and banquet facilities including two magnificent ballrooms, state-of-the-art audio visual equipment and a well-equipped Business Center. Our creative catering services and a professional staff will anticipate your needs and flawlessly execute your next successful Napa Valley business meeting, reception, destination wedding or gala social event. Enjoy Northern California from our Doubletree Hotel and Spa: Take a Napa bike tour, hot air balloon adventure or helicopter ride. Board the Napa Valley Wine Train or visit any of hundreds of wineries offering daily tours and tastings. Our American Canyon hotel is close to many Napa Valley attractions, as well as family fun favorites like Six Flags Discovery Kingdom, Jelly Belly Factory and the Infineon Raceway. We're also well situated for day trips to Northern California destinations like the Petrified Forest, Golden Gate Bridge or Old Sacramento. Whether business, vacation, or weekend getaway brings you to Napa Valley, our caring hotel staff looks forward to welcoming you with our signature, warm DoubleTree Chocolate Chip Cookie at check-in. ... more   less 
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DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon
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